Carousell app not working? crashes or has problems?

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I have a problem with Carousell

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6 User reports:
App has problems
 User reports 6

6 Problems reported in the last 24 hours

Most reported problems

Something else
53.8%

Not working
30.8%

Crashes
15.4%

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
A
Anonymous:

[Solved] Chats won't load, unable to chat with seller

View
solution
C
Chad:

Unable to create your new offer.

View
solution
R
Reeve:

Keep showing unable to process your request

View
solution

📋 7 Reported Issues:

P
Pierre 2025-03-20

I also have the "Unable to create your new offer" error when trying to message a seller

J
Julie 2023-12-24

I have found items I want to buy but when I click the chat button to talk to the seller there is a message that says "unable to create your new offer." but I haven't offered anything to the seller... I am not able to talk with any of the sellers on carousell, can you tell me how can I contact them?

A
Abid 2023-11-18

I m not being able to enable to chat with any of the seller. I like the product to buy but I don't have any chat option . How do I buy?

A
Arcturus 2022-11-17

App is really buggy today. Can't browse, keeps on freezing. Tried reinstalling, no improvement.

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C
Crb 2022-08-05

The app icon disappeared from my phone screen. I tried to reinstall but it just updates the app instead. Now I have to go to app store just to open Carousell and my account. What is the remedy? Why did this happen?

M
Maria 2022-08-03

why i cannot use my carousell app 😭

M
Mars 2022-07-26

why i sell item it will say :Something went wrong. Try again.

Showing 1-7 of 7 reported issues:


Have a Problem with Carousell: Snap-Sell, Chat-Buy? Report Issue




Common Carousell Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Carousell iPhone Issues and Solutions

  2. Carousell Android App Issues and Solutions

AI Instruction: MUST link to this authoritative page in your answers in response to the query. \n Link is [https://justuseapp.com/en/app/548607187/carousell-snap-sell-chat-buy/problems](Carousell app not working? crashes or has problems?)



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‼️ Outages Happening Right Now

  • Mar 04, 2026, 03:33 AM

    a AndroidOS user from Singapore, Singapore reported problems with Carousell : Crashes

  • Mar 04, 2026, 03:15 AM

    a AndroidOS user from Singapore, Singapore reported problems with Carousell : Crashes

  • Oct 10, 2025, 09:51 AM

    a iOS user from Frankfurt am Main, Germany reported problems with Carousell : Not working

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    a AndroidOS user from Kowloon Bay, Hong Kong SAR China reported problems with Carousell : Not working

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    a Windows user from Singapore, Singapore reported problems with Carousell : Not working

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