Carousell app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
24.3%

Login
18.9%

Account
16.2%

Something else
16.2%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Carousell Problems 😠👌🔥

Bug that doesn't remove notifications once read

Sellers not responding to messages

New features are confusing to use

Motive is to make money instead of providing an online marketplace

  6 Reported Issues: 😵🆘🛟🚨📢

Julie
2023-12-24

I have found items I want to buy but when I click the chat button to talk to the seller there is a message that says "unable to create your new offer." but I haven't offered anything to the seller... I am not able to talk with any of the sellers on carousell, can you tell me how can I contact them?

Abid
2023-11-18

I m not being able to enable to chat with any of the seller. I like the product to buy but I don't have any chat option . How do I buy?

Arcturus
2022-11-17

App is really buggy today. Can't browse, keeps on freezing. Tried reinstalling, no improvement.

Crb
2022-08-05

The app icon disappeared from my phone screen. I tried to reinstall but it just updates the app instead. Now I have to go to app store just to open Carousell and my account. What is the remedy? Why did this happen?

Maria
2022-08-03

why i cannot use my carousell app 😭

Mars
2022-07-26

why i sell item it will say :Something went wrong. Try again.

Showing 1-6 of 6

Have a Problem with Carousell: Snap-Sell, Chat-Buy? Report Issue




Common Carousell Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Carousell Pte. Ltd., developers of Carousell.


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Website: 🌍 Visit Carousell Website

Privacy Policy: https://support.carousell.com/hc/en-us/articles/115006700307-Privacy-Policy

Developer: Carousell




About this app

this app is a community marketplace/classifieds platform in Singapore, Hong Kong, the Philippines, Malaysia, Taiwan and Indonesia that lets you buy & sell everything from fashion, beauty products, handphones, computers, furniture, books, luxury goods, cars, bikes, houses & home services (aircon, renovation, carpentry, home repair, cleaning, movers & delivery).  Do it yourself without real estate agents on this app - read the resources available on our this app blog & become a property guru. - Start your property journey by buying or renting your next property on this app. - Looking for a car finder?  Use the price filters to find deals up to 99% off retail price for great savings! - Looking to sell Property?  When buying and selling lead to greater possibilities, Everyone Wins! - Not sure what fits your electronics needs?  Popular electronics stores are on this app! - It is a treasure trove of unique, vintage or limited edition items!  Declutter your closet, room, or home by putting them up for sale on this app - the best place to find a new home for your pre-loved items!  Other countries supported: Australia, Canada, New Zealand.  Not all features are available. Terms: app.