UKG Work app not working? crashes or has problems?

UKG Work Status

Published by on 2022-09-09

Built to help simplify your work needs, the Workforce Central mobile app
(formerly known as Kronos Mobile) provides employees and managers quick, secure
access to Workforce Central. Employees can punch in/out for work, check their
schedules, time off, benefits, and pay.

I have a problem with UKG Work

Are you having issues? Select the issue you are having below and provide feedback to UKG Work.

problems reported in the last 24 hours

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Not working


Reported Issues: 24 Comments

By Sonjia Vowell
Jan 05 2023

I am currently having a problem with the ukg workforce app. The issue that when I click on the app, it won't let me log in. It asks me for a server url and server nickname. Below it, it says Proceed, Demo; how can this issue be solved? I need to be able to access my work schedule. Thanks!
Sincerely, Sonjia

By Hay
Nov 17 2022

Always says either can't connect to server or wrong username and password even after reseting it with my company when it was never wrong in the first place. App is a complete joke if you actually want to be at work on time or know your hours whatsoever. Every coworker dealing with the same thing please do something about this.

By Jalyn Maynor
Nov 15 2022

app says i need a license

By Paul Mcfarland
Nov 05 2022

my account keeps locking me out?!!!!! is there a code that could be sent to my gmail [email protected] the account is for poly john enterprises whitting ind my name is paul mcfarland badge # 770 dont know if it makes a difference but my app states ukg ready!??? other then being locked out of account at times youre services are alright.. thank you for youre time have a nice day

By Vicky merriwrather
Oct 12 2022

My app does not work

By James Lyons
Oct 12 2022

HTTP Status 500-Internal Server Error

By Francine cowles
Oct 05 2022

My ukg dimensions is not working on my Samsung mobile phone, it's displaying internal error 500

By Emerson
Oct 03 2022

Everytime I try to log it it just says 500 internal status error. What should I do?

By Shanta jones
Oct 01 2022

UKG app not working

By George W.
Sep 08 2022

App not connecting to server Samsung S10, my s8 has had no problems, tried uninstalling and reinstalling app, no change.

By Sabir
Aug 18 2022

I can’t log in it’s been 2 months and half and I’m using iPhone however some people who are using Samsung are working for them. How can I fix this issue thank you

By shannon ryan-leap
Aug 15 2022

Every other day or 2 the app refuses to load. I have to uninstall, use the company’s short name and put in my info. I have cleared history and cache. New apple phone. Any ideas!!!

By Adeia Holcomb
Jul 29 2022

App is not letting me view anything. I can login but it consistently loads so I'm unable to access my info.

By Mark
Jul 26 2022

Enter my login and password and the login screen keeps reloading. After verifying app is not running or in the background. Using Iphone. This is a recurring and frequent problem.

By Jake
Jul 09 2022

My UKG Workforce Central Mobile App is taking a while and not loading well

By sam
Jul 08 2022

kronos mobile app has not been working for the last one month on iPhone

By Jaclyn
Jul 07 2022

I keep getting an invalid user ID or password message. I have changed my password multiple times and still cannot access the UGK app

By Zachary Stamp
Jun 29 2022

I keep getting a red bar at the top and it won't let me login

Jun 23 2022

Not letting me login

By Jordan Larmee
Jun 21 2022

I typed In the server link and it’s giving me cannot connect to sever error what’s wrong with the app I need to back into it

By Jennifer Tuft
Jun 15 2022

I've been trying to log into my UKG app for two days. It continues to say "unable to contact server". I've uninstalled and reinstalled the app, as well as clearing all browsing history and cache. It's also updated. Nothing works.

By Morgan Gill
May 19 2022

The app just will not load

By erin mayo
Apr 25 2022

My UKG app keeps saying "access denied. License required. It used to work. I have tried uninstalling and re-installing.

Apr 02 2022

Hi I started working with REEF and asked me to download the UKG workforce app and I did, but when I try to sign in with the server they gave me it says that it is not possible to connect to that server, what is wrong?

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Common UKG Work Problems & Solutions. Troubleshooting Guide


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Kronos Incorporated, developers of UKG Work.

100% Contact Match

Developer: Kronos Incorporated

E-Mail: [email protected]

Website: Visit UKG Work Website

58.82% Contact Match

Developer: Kronos Incorporated

E-Mail: [email protected]

Website: Visit Kronos Incorporated Website

About this app

Built to help simplify your work needs, the Workforce Central mobile app (formerly known as Kronos Mobile) provides employees and managers quick, secure access to Workforce Central.  The Workforce Central mobile app also works offline, so don’t worry if you’re not able to connect to data.  Your punches will be stored and the next time you’re connected, the punches will be sent off to Workforce Central.  Please reach out to your Workforce Central administrator if you’re having trouble with access.  Note: Your organization must have UKG Workforce Central configured and mobile enabled.  Managers can take care of exceptions as they come up, ensure staffing and schedules are good to go, take action on time off requests, and other and other key needs.  Employees can punch in/out for work, check their schedules, time off, benefits, and pay. 

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