Collect Status
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problems reported in the last 24 hours
Summary of Collect Problems 😠👌🔥
- Price is too high
- Not as professional as website
- Hard crashes upon launch
25 Reported Issues: 😵🆘🛟🚨📢
Download not possible, retry not working
My collect app stopped, can't aploud anything, all my music disappeared. Using a Samsung phone.
My app is always syncing and nothing is happening!! My recent pictures I can see and the older ones not anymore why is that? I’ve not deleted them.. and I have tried restarting my phone but that didn’t help either.
Download failled
Collect app will not save items on android phone
App keeps crashing on opening on my iPad.
All my content came up missing Making me think the app is not worth a dime
Collect not working for several weeks. Won't load photos from my android phone and doesn't appear in "all apps" although it is on Home screen. I've uninstalled and reinstalled it but after I've selected photos from Gallery it takes me back to Collect "add" screen. Advice please.
app constantly crashes, every time i open the app it closes itself
my app keeps crashing on my phone
Collect crash … i cant open it ….. is open and close directly crash … impossible to open it
Lost all my boards Can not open app
My we transfer collect app keeps crashing as soon as I open it
My app keeps shutting down whenever i open it i deleted it and downloaded it again and it didnt work
The app is shutting down as soon as I open it. I have deleted it and te downloaded it and it still doesn’t work
Hello hope you are well My we transfer collect app keeps crashing. It logged out because I changed my Gmail account password. I logged back in and keep crashing on my phone and iPad. Please help me thank you.
I have exactly the same problem … when I try to open an image it is giving me an error message. Saying the download failed. Please advise. I have not had this issue in the past
Hi! Whenever I enter the app it just crashes and takes me out. I am not able to use it anymore. I’ve deleted it, redownloaded it, restarted my phone and nothing will make it run normal without crashing.
Can't see the dashboard. After logging in, I see buffering icon and that's it.
I can't download all the pictures. Its giving me the message: download failed. And some content can't be showed. What can I do?
Hello, I'm trying to download my pictures in the collect app. It is giving me an error message. Saying the download failed. Please advise. I have not had this issue in the past
When i share my collect app link with someone, they are not able to see any content....just an error with big eye appears that you have shrunk your browser. Please help me to resolve it. I want to share my pictures and data with family and friends
Will not let me upload a song file
The app keeps saying there's an update and when I go to the Play Store, there's no update. (Samsung S22 Ultra)
My all photos are gone from the app. How can I get them back?
Have a Problem with Collect by WeTransfer? Report Issue
Common Collect Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Collect app on iOS and Android devices. Solve all Collect app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at WeTransfer BV, developers of Collect.
These include storytelling platform WePresent, quick slide-making tool Paste, immersive sketching app Paper, inspiration-capturing tool this app, and the WeTransfer platform, where 42 million people send one billion files every month. Founded in 2009 as a simple, well-designed file sharing service for the creative community, WeTransfer has grown into a set of products for different parts of the creative process. Whether it’s inspiration, ideas you’re working on, references for later, or stuff you love—you can save, organize, and share it for free with this app. Upload images and videos, save links and anything from across your apps, then organize it all into visual boards. WeTransfer makes beautifully obvious tools that bring ideas to life. You can share boards (if you want), and work together right in a board! To backup and sync all your boards and items across your devices, upgrade to this app Pro. this app is the best way to save everything that inspires you and fuels your ideas.
