Collect is the best way to save everything that inspires you and fuels your
ideas. Upload images and videos, save links and anything from across your apps,
then organize it all into visual boards.
Are you having issues? Select the issue you are having below and provide feedback to Collect.
By Erik Blijleven 8 months ago
Download not possible, retry not working
By Alex Marsmann 1 year ago
My collect app stopped, can't aploud anything, all my music disappeared. Using a Samsung phone.
By Natasha Peterfreund 1 year ago
My app is always syncing and nothing is happening!! My recent pictures I can see and the older ones not anymore why is that? I’ve not deleted them.. and I have tried restarting my phone but that didn’t help either.
By Fryderyk 1 year ago
Download failled
By Andrew Janssens 1 year ago
Collect app will not save items on android phone
By Ann Acevedo 1 year ago
App keeps crashing on opening on my iPad.
By Chris 1 year ago
All my content came up missing Making me think the app is not worth a dime
By MW 1 year ago
Collect not working for several weeks. Won't load photos from my android phone and doesn't appear in "all apps" although it is on Home screen. I've uninstalled and reinstalled it but after I've selected photos from Gallery it takes me back to Collect "add" screen. Advice please.
By Ciara 1 year ago
app constantly crashes, every time i open the app it closes itself
By a 1 year ago
my app keeps crashing on my phone
By Papahouss 1 year ago
Collect crash … i cant open it ….. is open and close directly crash … impossible to open it
By Carlos Chavez 1 year ago
Lost all my boards Can not open app
By Sylvia coleman 1 year ago
My we transfer collect app keeps crashing as soon as I open it
By Miral Nimri 1 year ago
My app keeps shutting down whenever i open it i deleted it and downloaded it again and it didnt work
By Ana isabel 1 year ago
The app is shutting down as soon as I open it. I have deleted it and te downloaded it and it still doesn’t work
By Michell Gómez 1 year ago
Hello hope you are well My we transfer collect app keeps crashing. It logged out because I changed my Gmail account password. I logged back in and keep crashing on my phone and iPad. Please help me thank you.
By Lisa 1 year ago
I have exactly the same problem … when I try to open an image it is giving me an error message. Saying the download failed. Please advise. I have not had this issue in the past
By Daniella 1 year ago
Hi! Whenever I enter the app it just crashes and takes me out. I am not able to use it anymore. I’ve deleted it, redownloaded it, restarted my phone and nothing will make it run normal without crashing.
By Monika 1 year ago
Can't see the dashboard. After logging in, I see buffering icon and that's it.
By LC 1 year ago
I can't download all the pictures. Its giving me the message: download failed. And some content can't be showed. What can I do?
By Ashley Sebok Boehne 1 year ago
Hello, I'm trying to download my pictures in the collect app. It is giving me an error message. Saying the download failed. Please advise. I have not had this issue in the past
By Sofia Chaudhry 1 year ago
When i share my collect app link with someone, they are not able to see any content....just an error with big eye appears that you have shrunk your browser. Please help me to resolve it. I want to share my pictures and data with family and friends
By Lloyd Cadigan 1 year ago
Will not let me upload a song file
By Seymour 1 year ago
The app keeps saying there's an update and when I go to the Play Store, there's no update. (Samsung S22 Ultra)
By Klaris khudaverdian 2 years ago
My all photos are gone from the app. How can I get them back?
- Price is too high
- Not as professional as website
- Hard crashes upon launch
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Complete guide to troubleshoot Collect app on iOS and Android devices. Solve all Collect app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at WeTransfer BV, developers of Collect.
100% Contact Match
Developer: WeTransfer BV
E-Mail: [email protected]
Website: Visit Collect Website
These include storytelling platform WePresent, quick slide-making tool Paste, immersive sketching app Paper, inspiration-capturing tool this app, and the WeTransfer platform, where 42 million people send one billion files every month. Founded in 2009 as a simple, well-designed file sharing service for the creative community, WeTransfer has grown into a set of products for different parts of the creative process. Whether it’s inspiration, ideas you’re working on, references for later, or stuff you love—you can save, organize, and share it for free with this app. Upload images and videos, save links and anything from across your apps, then organize it all into visual boards. WeTransfer makes beautifully obvious tools that bring ideas to life. You can share boards (if you want), and work together right in a board! To backup and sync all your boards and items across your devices, upgrade to this app Pro. this app is the best way to save everything that inspires you and fuels your ideas.