Collect app not working? crashes or has problems?

Collect Status

Published by on 2023-11-07

Collect is the best way to save everything that inspires you and fuels your
ideas. Upload images and videos, save links and anything from across your apps,
then organize it all into visual boards.


I have a problem with Collect

Are you having issues? Select the issue you are having below and provide feedback to Collect.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
625.0%

Crashes
75.0%

Not working
25.0%


Reported Issues: 25 Comments

By Erik Blijleven   8 months ago


Download not possible, retry not working

By Alex Marsmann   1 year ago


My collect app stopped, can't aploud anything, all my music disappeared. Using a Samsung phone.

By Natasha Peterfreund   1 year ago


My app is always syncing and nothing is happening!! My recent pictures I can see and the older ones not anymore why is that? I’ve not deleted them.. and I have tried restarting my phone but that didn’t help either.

By Fryderyk   1 year ago


Download failled

By Andrew Janssens   1 year ago


Collect app will not save items on android phone

By Ann Acevedo   1 year ago


App keeps crashing on opening on my iPad.

By Chris   1 year ago


All my content came up missing Making me think the app is not worth a dime

By MW   1 year ago


Collect not working for several weeks. Won't load photos from my android phone and doesn't appear in "all apps" although it is on Home screen. I've uninstalled and reinstalled it but after I've selected photos from Gallery it takes me back to Collect "add" screen. Advice please.

By Ciara   1 year ago


app constantly crashes, every time i open the app it closes itself

By a   1 year ago


my app keeps crashing on my phone

By Papahouss   1 year ago


Collect crash … i cant open it ….. is open and close directly crash … impossible to open it

By Carlos Chavez   1 year ago


Lost all my boards Can not open app

By Sylvia coleman   1 year ago


My we transfer collect app keeps crashing as soon as I open it

By Miral Nimri   1 year ago


My app keeps shutting down whenever i open it i deleted it and downloaded it again and it didnt work

By Ana isabel   1 year ago


The app is shutting down as soon as I open it. I have deleted it and te downloaded it and it still doesn’t work

By Michell Gómez   1 year ago


Hello hope you are well My we transfer collect app keeps crashing. It logged out because I changed my Gmail account password. I logged back in and keep crashing on my phone and iPad. Please help me thank you.

By Lisa   1 year ago


I have exactly the same problem … when I try to open an image it is giving me an error message. Saying the download failed. Please advise. I have not had this issue in the past

By Daniella   1 year ago


Hi! Whenever I enter the app it just crashes and takes me out. I am not able to use it anymore. I’ve deleted it, redownloaded it, restarted my phone and nothing will make it run normal without crashing.

By Monika   1 year ago


Can't see the dashboard. After logging in, I see buffering icon and that's it.

By LC   1 year ago


I can't download all the pictures. Its giving me the message: download failed. And some content can't be showed. What can I do?

By Ashley Sebok Boehne   1 year ago


Hello, I'm trying to download my pictures in the collect app. It is giving me an error message. Saying the download failed. Please advise. I have not had this issue in the past

By Sofia Chaudhry   1 year ago


When i share my collect app link with someone, they are not able to see any content....just an error with big eye appears that you have shrunk your browser. Please help me to resolve it. I want to share my pictures and data with family and friends

By Lloyd Cadigan   1 year ago


Will not let me upload a song file

By Seymour   1 year ago


The app keeps saying there's an update and when I go to the Play Store, there's no update. (Samsung S22 Ultra)

By Klaris khudaverdian   2 years ago


My all photos are gone from the app. How can I get them back?


Common dislikes about Collect app

- Price is too high

- Not as professional as website

- Hard crashes upon launch



Have a Problem with Collect by WeTransfer? Report Issue

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Common Collect Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at WeTransfer BV, developers of Collect.


100% Contact Match

Developer: WeTransfer BV

E-Mail: [email protected]

Website: Visit Collect Website



About this app

These include storytelling platform WePresent, quick slide-making tool Paste, immersive sketching app Paper, inspiration-capturing tool this app, and the WeTransfer platform, where 42 million people send one billion files every month.  Founded in 2009 as a simple, well-designed file sharing service for the creative community, WeTransfer has grown into a set of products for different parts of the creative process.  Whether it’s inspiration, ideas you’re working on, references for later, or stuff you love—you can save, organize, and share it for free with this app.  Upload images and videos, save links and anything from across your apps, then organize it all into visual boards.  WeTransfer makes beautifully obvious tools that bring ideas to life.  You can share boards (if you want), and work together right in a board!  To backup and sync all your boards and items across your devices, upgrade to this app Pro.  this app is the best way to save everything that inspires you and fuels your ideas. 



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