Paper Status
Published by WeTransfer BV on 2023-11-29 Over 30 million people set their ideas free with Paper®, the award-winning
immersive sketching app.
SKETCH WITH CONFIDENCE
Paper’s perfectly-tuned tools
make it easy to sketch, collage, paint, draw—wherever your thoughts take you.
Are you having issues? Select the issue you are having below and provide feedback to Paper.
problems reported in the last 24 hours
Reported Issues: 4 Comments
By dion Buhagiar 5 months ago
Every time I write something the writing keeps deleting itself and each time I use the lasso tool the app crashes. I've tried all pen types with similar problems. I've tried reinstalling the app, same problem
By Sakti Makki 5 months ago
I've been having problems with using Apple Pencil (2nd generation) with Paper in my iPad Pro 12.9" 6th Gen with iPadOS 17.0.3 Every time I write something the writing keeps deleting itself and each time I use the lasso tool the app crashes. I've tried all pen types with similar problems. I've tried reinstalling the app, same problem I've tried replacing Paperlike screen protector, same problem I've restarted the Ipad, same problem I've replaced the pencil tip, same problem I've used 2 other Apple Pencils, same problem Whenever I use the Apple Pencil in Apple's Notes app there is no problem at all. All smooth and no glitches, no lagging, no crashes. This problem is only with Paper app. What happened? I never have this problem before. Need help.
By Marc Allen 1 year ago
My two problems have been very much like H. Chiasson’s. The first time, I was just finishing a drawing over a background photograph and the drawing just disappeared. I was never able to recover it though the help line suggested it might be behind the photograph. But no recovery procedure. I redid it from scratch. On my next drawing, I zoomed in the view to work on a detail but when I went to zoom back out to regain the full frame, it was just stuck The full picture was now just the expanded detail in the foreground over a little piece of the background. The only response I have from the help line is to take a picture of my problem. Paper has a pleasing simplicity but its behavior is so erratic (including occasionally freezing) that I would recommend that users avoid it.
By Herménégilde Chiasson 1 year ago
Everything was working fine until lately when the image is unstable, shaking, not keeping its position if I enlarge it. Also whatever I draw suddenly disappears as if it was a layer that you can't reposition. Too bad I am stuck with that app cause I have lots of material that I need and can't get rid of. Just lost a whole evening of work cause you can't find help on the internet
Common dislikes about Paper app
- No feature to lock the drawing or photo in place.
- Typing option is not available on the journal page itself.
- Monetizing method has changed since the user paid for the app.
- Weird new features have been added.
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Common Paper Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Paper app on iOS and Android devices. Solve all Paper app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at WeTransfer BV, developers of Paper.
Verified email
Contact e-Mail: [email protected]
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Developer: Sketchbook
E-Mail: [email protected]
Website: Visit Paper Website
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