Winston-Salem Collects Status

Last Updated on 2023-04-23 by City of Winston-Salem

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Common Winston-Salem Collects Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Winston-Salem Collects app on iOS and Android devices. Solve all Winston-Salem Collects app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Winston-Salem Collects iPhone Issues and Solutions

Winston-Salem Collects iOS app crashes, not working, errors
Winston-Salem Collects iOS app network issues
Winston-Salem Collects on iOS has black/white screen

Winston-Salem Collects Android App Issues and Solutions

Winston-Salem Collects has errors/crashing/not working
Winston-Salem Collects server network connectivity issues
Winston-Salem Collects has black screen

Winston-Salem Collects iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Winston-Salem Collects app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Winston-Salem Collects app crashes or not working on Iphone (iOS):

Close and restart the Winston-Salem Collects app on iPhone
Update Winston-Salem Collects app to the Latest Version for iOS
Uninstall and reinstall Winston-Salem Collects iPhone app
Update your iPhone to the latest iOS version

Fix Winston-Salem Collects on iPhone unable to connect to server/internet connection issues::

To resolve Winston-Salem Collects network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Winston-Salem Collects black/white screen (blank screen) on iPhone:

Follow the Winston-Salem Collects iOS app troubleshooting guide Here →

Winston-Salem Collects Android App Issues and Solutions

Fix Winston-Salem Collects not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Winston-Salem Collects app issues:

Force Stop the Winston-Salem Collects App
1. On android, goto "Settings" » click Winston-Salem Collects app. » click "Force Stop".

Update Winston-Salem Collects to the latest version on PlayStore

Clear Winston-Salem Collects App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Winston-Salem Collects app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Winston-Salem Collects.

Fix Winston-Salem Collects unable to contact server/ Winston-Salem Collects internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Winston-Salem Collects » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Winston-Salem Collects » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Winston-Salem Collects on android.

Solve Winston-Salem Collects black/white screens issue on Android:

Follow the Winston-Salem Collects android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at City of Winston-Salem, developers of Winston-Salem Collects.

About this app

Print a calendar with your collection days, set up collection reminders, get notifications about collection changes due to holidays & storms, report missed collections, find recycling guidelines, & lots more. Personalized information about garbage and recycling collection for Winston-Salem residents! App includes yard-waste information for residents with yard carts.