WeTransfer app not working? crashes or has problems?

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I have a problem with WeTransfer

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⚠️ Most reported problems ⚠️

Not working
45.0%

Something else
20.0%

Crashes
15.0%

Login
10.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of WeTransfer Problems 😠👌🔥

- Unable to open links sent to my email with the iOS app

- App will not let me log in without saying I need to verify

- Developers don’t let you delete your account

  4 Reported Issues: 😵🆘🛟🚨📢

Ian
2023-09-07

I try and download files to my phone and not long after it starts downloading, it returns back to the main screen… What’s going on with it ??,

John Moore
2022-09-24

DeaR SIR OR MADAM, PLEASE HELP! I’ve been using WeTransfer for years, AND IT’S BEEN GREAT UNTIL NOW!! I had to remove the app due to the size of some videos I mistakenly shot in ProRez. Since I removed the app from my IPad and then downloaded a fresh copy and I even changed my password. Everything seemed to go right in the download. But when I try to log on it keeps giving me the message, “SOMETHING WENT WRONG.” But it doesn’t specify what the problem is. PLEASE HELP AS I NEED TO SHARE SOME OF MY VIDEOS WITH MY EXTENDED FAMILY. I have resaved my locally produced videos so they are under 2 GB and meet the WeTransfer size requirements JOHN MOORE, 1368 BROOKSIDE DRIVE, VENICE, FL. 34285, 941-408-6713. jcmspace@redacted THANK YOU!

Gareth
2022-09-15

Trying to send a 3gb file from my iPhone and the app crashes. Is there a limit?

Eddy Kay
2022-06-03

I signed up through google and do not want to use my google e-mail address for my account address. How do I change it?

Showing 1-4 of 4

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About this app

Having made our name in the game of quick and simple file-sharing, this app has grown into a collection of tools designed for and inspired by the creative process.  Get notified the minute you receive something and preview (or download) your files wherever you are.  Paper® helps creative minds sketch, paint, and draw on iOS.  And this app is the original web platform, where creatives share their biggest files.  this app is the simplest way to send (and receive) big files.  Paste® is the collaborative presentation tool of choice for fast-moving teams.  With this app, you can check the download status, forward, and delete transfers right from your phone.  Collect is the go-to app for saving and sharing inspiration.  WePresent curates unexpected stories about creativity.  Whether you’re at your desk or on the go, transfer up to 200 GB in one go.  That’s about 2000 videos of your cat.