Contact MyQuest for Patients

Contact MyQuest for Patients

Published by on 2022-08-11

Take control of your health. With the MyQuest app from Quest Diagnostics, all
your lab results and appointments are at your fingertips – so you have the
information you need to stay healthy: • View your lab results securely and

How to Contact MyQuest for Patients

MyQuest for Patients Contact Information

Listed below are our top recommendations on how to get in contact with MyQuest for Patients. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact MyQuest for Patients. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).

100% Contact Match

Developer: Quest Diagnostics Incorporated

E-Mail: [email protected]

Website: Visit MyQuest Website

More Matches

Get Pricing Info for Quest Diagnostics
Contact Quest Diagnostics! Or Contact Support
Need help using Quest Diagnostics? Try their Help Center now!
Quest Diagnostics in the News!

Social Support and Contacts

Quest Diagnostics on Facebook!
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Quest Diagnostics on LinkedIn!

Reported Issues: 4 Comments

By ambre_lynn

DO NOT USE IF YOU NEED FAST RESULTS!!! Unable to get results

The app itself works fine but quest diagnostics is broken. I bought my test and went in (the people there were great, don’t get me wrong) and I provide my sample. 24 hours later I got an email saying my results were ready to view but I had to verify my identity first. The app asked me a series of questions they got from a database to prove that it was actually me before they could actually give me my results. I thought the questions were odd because they were questions about where my estranged relatives lived and where I went to college. Anyways I somehow didn’t answer these questions right and I got locked out for 72 hours!!! I tried contacting customer services with messages and calls but I never got a response. I have now waited the 72 hours and I tried the questions again and proved I am who I really am but my results have yet to show up. I am extremely frustrated! I paid out of pocket for this test and my results have been ready for days!! This company and website is broken!!! I highly recommend going somewhere else if you need fast results!!!! They need to fix this and make it easier for people to get their results.

By Nickname Function is Dumb

Terrible customer service. Positive reviews must have been paid for

They’re a joke, right? Bought and paid for is all I can presume. There’s no way this many people have a positive experience with this company. The app, itself, is not the worst, but Quest Diagnostics has provided nothing but headaches for us. My child’s Covid 19 test results were not provided to us at all. Status fluctuated between “Physician Notification” and “Results Available”. No one would respond to requests tor information. After several attempts to contact an actual customer service representative who could help, I managed to obtain the lab results. Guess what? Two days later, the app still lists the results as “Physician Notification.” This is, at the very least, completely irresponsible of them. Get the labs posted to the app or don’t claim the app/website are the best ways to get the results. I’ll certainly be making sure I know what labs are going to be processing any of our medical samples moving forward. If it’s Quest, we know we can’t presume results will be available unless we scramble for them. Terrible

By grrrr!#*%#}

Worst App with terrible customer service

For over a month I have sent screenshot after screenshot, changed my password numerous times to still get the same message, please try to login at a later time and to contact MyQuestSupport. Each time I log the request I get the same response.. I show you have successfully logged in (mind you I have sent another screenshot that has the time with the error message IMMEDIATELY after I get the quest support email so obviously that’s not true) . It tells me to change my password.. So I try again, then send ANOTHER screenshot back to this app support showing, still not successful. A day later, I get the same idiotic email stating they show I successfully logged in. First off, you inputted someone else’s test results in my chart and ever since I informed you that you made a mistake you have locked me out of my account. At what point will your support desk actually read the emails and see that I’ve followed every direction with still no luck?!

By Karen & Edward mifdud
Nov 23 2021

Could not cancel appts on the phone… and want to cancel … 2 appts for Nov 26… at the massapequa location #FXJFXH AND #ZJHAOX ….. phone 516 541-2475 thank you

Have a Problem with MyQuest for Patients? Report Issue

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Why should I report an Issue with MyQuest for Patients?

  1. Pulling issues faced by users like you is a good way to draw attention of MyQuest for Patients to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a MyQuest for Patients customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyQuest for Patients.

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