Contact Labcorp Patient Support

by Geoff2711111111

I can’t tell what orders are pending. Also they basically have a monopoly on testing so the market isn’t deciding which company should be being used. I very very very passionately hate this company. I’ve also seen them being incredibly rude to people in person. They ask for physical sheets of paper for orders but make people check in digitally and get results digitally but to drop stuff off they won’t have you in the system. I had to drive an extra hour because apparently I needed this sheet of paper and they couldn’t look me up. I am more than infuriated with them. If anyone can create a service to compete with these awful humans, please do.

by BlackTourmalin

The latest update for this app made it barely useable. FaceID is no longer a thing it seems like. Other times the app asks you if you want to resume your session only to then show the sign up page for a new account if you say yes.
I can’t even imagine what a security gamble such a broken up is, esp. when we are talking about personal health information.
They really need to improve their QA process, because this is just embarrassing.

by Randy Settergren

Can’t change or create a new strong password. Doesn’t support Apples Strong password generator and doesn’t allow you to use the paste feature to paste in a new password from your clipboard (e.g. copied from a random password generator).

This is a medical app with confidential data. You would think they would promote the ability to easily use strong passwords (which aren’t easily remembered).