Hallmark TV app not working? crashes or has problems?

Hallmark TV Status

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Our app has a fresh new look and we can’t wait for you to see it! Watch your
favorite Hallmark Channel original shows and movies wherever and whenever you
want with the Hallmark TV app! Just launch the app and log in with your cable or
satellite provider account. If your cable or satellite provider isn’t
currently available, rest assured that we’re working on it and will have them
up soon.


I have a problem with Hallmark TV

Are you having issues? Select the issue you are having below and provide feedback to Hallmark TV.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
342.9%

Not working
71.4%

Login
28.6%


Reported Issues: 24 Comments

By Cassandra   5 months ago


Keeps saying that the app is out of data and needs to be updated. But then there is no prompt or way to update it because it won’t even let me into the app on the tv. I have tried uninstalling and reinstalling several times, and I also reset my tv to see if that might help. The problem is in this app. Very frustrating considering I’m still having to pay for it!

By steven bochniewicz   6 months ago


same problem that Bob Peirce posted 2 months ago. i have over 7 firesticks between rooms and my rv. this gets very tiresome. app starts. see headers go by see frames. selecting a frame gets nothing. cant even select logoff. i unload and reload and reset the login. it works. till the next time. This has been a thing fore some time. is it even being looked at by anyone or is this what we have to live with. I will say the one roko tv i have lets ne logoff and then login and it works but don't have to unload but still forced to logoff and login. any info would be nice?

By Lorraine Bates   6 months ago


My hallmark tv app works on my iPad and iPhone but I get a blank screen, just says watch live on my Apple TV.

By Donna Geary   7 months ago


hallmark movies and mysteries channel keeps pausing I have tried pausing the channel, backing up, restarting and no help. all other channels work

By Bob Peirce   8 months ago


Hallmark TV does not start up correctly on my firesticks. I deleted and re-installed it on one and it worked. I then tried the other fire stick and it didn't. The app opens and lists program headings but there is nothing to select. Re-installing works but it is a real pain to have to do that every time you want to watch something.

By Cathryn   9 months ago


My Hallmark app quit working on my iPhone. I have download it numerous times and it still won’t open. When I tap to open the app it flashes and disappears. Please help I’ve been paying for my monthly subscription and can’t use it. A lot of Hallmark movies and went to watch them

By Connie J Carcaise   9 months ago


Keep getting message "unable to play" when using Hallmark live TV app. I have reinstalled and it worked yesterday but quit last night. Please help

By Beverly Rusnock   9 months ago


It says VIDEO is UNAVIALABLE!

By Dan Foltz   1 year ago


Get Unable to Play message after watching a couple of episodes in a series. Not sure how to reset it or how to solve it so I do not get the problem. I have this on more than one cable provider so I do not believe it is the internet, although Hallmark Movies now is incredibly slow to get where I want to go.

By Daniel D. Kendle   1 year ago


The “Live TV” option of the “Hallmark app” stopped working on my iPhone using my cable provider account. I get an “Oops error” now. I can watch all the other content on the app fine, but just not “Live TV” content. Everything worked fine, including “Live TV”, until recently. I even tried to watch “Live TV” using a browser and when I go to watch “Live TV”, I get a “blank screen”. I think a new version of the “Hallmark TV” app came out recently and that’s when the problem started with “Live TV” on my iPhone. I even deleted and reinstalled the “Hallmark TV” app on my iPhone and I am getting the same results. What gives?

By Lana Hagerman   1 year ago


For several months now my hallmark app won’t come in. I tried taking the app off and reinstalling. What else can I do?

By Angie Fiechtner Knapp   1 year ago


Streaming, Can't restart movie from the beginning! Not on HP laptop or Apple phone. Very frustrating.

By Laureen Miller   1 year ago


My Hallmark app stopped casting to my TV. Other Apps will cast and Hallmark used to, but now I just get an error message.

By Linda Breeden   1 year ago


My cable provider is Highland media. The Hallmark channel went black and has no audio. I called my provider and they did not know what is wrong. Hallmark drama, and movies and mysteries are working fine. Only having trouble with Hallmark channel.

By Julie Roth   1 year ago


While viewing the Hallmark channel movies there is a black spot shadow middle toward bottom of screen. It is happening here at work and at home. It may be the machine you are using to project movies!!

By Mary   1 year ago


I have a spectrum cable TV box and every time I record a Hallmark movie or try to watch it directly the picture pixelates and can’t see the picture or listen.

By Lauren Neuffer   1 year ago


The message keeps coming up oops we’re sorry please try again what is the matter with my hallmark app or my friendly app

By Charlene   1 year ago


I can watch live tv on the Hallmark TV app that's on my kindle but not anything else. I've tried logging out and logging back in and have uninstalled and reinstalled the app several times. Nothing seems to work except the live tv portions of the app.

By Lisa Cofer La Rocca   1 year ago


I have DISH at my home. I try to watch Hallmark TV on my Roku as we often have outages with DISH. I cannot get past the log in screen. When I attempt to log in, there is a white screen and nothing else comes up.

By Timothy E Shaffer   1 year ago


It comes up ok , i start to watch a movie and after a short time . It goes back to the Hallmark icon .

By Hallie Lindsey   1 year ago


Hallmark Movies Now either want load and keeps buffering or it freezes in the middle of a movie. I have tried logging out and logging back in. "Sometimes" that works. I have also deleted the app and reinstalled and that may or may not work. We pay for the app but are not getting the service that we would like.

By H.A.J. de Goede   1 year ago


After logging in, nothing plays,no matter what you try. The picture stays black and keeps buffering. The internet works fine as all other apps work fine! Both on my Sony Bravia and the Formuler Z 10 max pro it does not work.

By Annette Moccia   1 year ago


I keep getting an error message that the app is not working and too dismiss! Very frustrating!!!

By Sandy barnard   1 year ago


Hallmark has audio and some video issues. Works poorly


Common dislikes about Hallmark TV app

- I’ve had a lot of problems with the app since this last update.

- You can be watching a movie and all of a sudden it’ll just go to the main menu for no reason.

- They release a movie and disable your ability to rewind or fast forward through it.

- You have to sit through ten incredibly long commercials every time you open the app and they’re always the same ones.

- If you fall asleep during the movie and it plays to the end, YOU ARE REQUIRED TO START FROM THE BEGINNING.

- They remove your ability to find your place in the movie.

- Political commercials are nauseating and alienating faithful Hallmark viewers in the process.



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Common Hallmark TV Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Hallmark Channel, developers of Hallmark TV.


100% Contact Match

Developer: Crown Media

E-Mail: [email protected]

Website: Visit Hallmark TV Website

57.14% Contact Match

Developer: Crown Media

E-Mail: [email protected]

Website: Visit Crown Media Website



About this app

You’ll have access to the most recent episodes of heartwarming original series after they air on TV like Good Witch, Chesapeake Shores, When Calls the Heart, Home & Family and the best romantic movies.  We’re adding more and more content all the time, so it’s only going to get better. *Hallmark Channel original series and movies, full-length and at your fingertips.  Watch your favorite Hallmark Channel original shows and movies wherever and whenever you want with the Hallmark TV app!  HallmarkTV features Nielsen proprietary measurement software which will allow you to contribute to market research, like Nielsen’s TV Ratings.  If your cable or satellite provider isn’t currently available, rest assured that we’re working on it and will have them up soon.  AT&T U-verse, Spectrum, Xfinity, Cox, DISH, DIRECTV, Verizon, Mediacom, Optimum, Suddenlink, FiOS, WOW! and more.  Just launch HallmarkTV and log in with your cable or satellite provider account.  Our app has a fresh new look and we can’t wait for you to see it!  To learn more about our digital measurement products and your choices in regard to them, please visit for more information. 



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