Hallmark+ app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
41.3%

Something else
37.5%

Photo/Video
11.3%

Screen
7.5%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Hallmark+ Problems 😠👌🔥

- Doesn’t keep you logged in

- Have to log in to the app every day

- Kicked out in the middle of watching a show

- Clunky app

- Picture quality is bad

- No current offerings on Hallmark or Hallmark Movies and Mysteries channels

  35 Reported Issues: 😵🆘🛟🚨📢

Bruce
2024-12-17

App will not open, just buffers

Maria Spinnato
2024-05-06

App on my Vizio keeps crashing and freezing. Reset my TV, but still freezes and buffers lately wirh every movie I watch. Wasn't like this past few months but past week every time I watch Hallmark app, I can't get thru a movie anymore without it freezing, crashing, buffering etc. What is going on with the app all of a sudden? I have a Vizio and yes I restarted my TV, unplugged etc. Didn't help. Please please help.

Brenda
2024-04-19

Partially loaded screen but its frozen

Helen Koughn
2024-02-06

I watch a tv show and it’ll randomly kick me out and it does often and I need help fixing it. If I’m gonna pay for it I want to be able to watch it

Linda A
2023-12-07

Hallmark Movies Now is possibly the worst app I have ever installed on both my Roku and Amazon Firestick. It simply doesn't work. On the Firestick it freezes at the purple screen so that I cannot proceed. On the Roku it does not allow me to access my Watch List. After numerous attempts at uninstalling and re-installing and a failed attempt to reach customer support (one of the worst customer support centers I've ever dealt with), I've permanently uninstalled it and cancelled my subscription. Obviously Hallmark does not care so why should I?

John Peetz
2023-12-04

My Movies Now app runs on appletv. It crashes unexpectedly, and I have to reboot the appletv. I have deleted and reloaded the app. Problem still occurs. What now? Note - this problem does not occur on the other Hallmark apps we use...

Margaret Hughes
2023-11-11

The app keeps closing down, sometimes even making my roku restart. My internet is fine, i have other apps on the roku not a lot maybe 15 and the hallmark app is the only one that does this.

Brittany Leick
2023-10-22

I’m logged in but it says that I’m not subscribed and won’t let me choose subscription options. (Even though I’m already subscribed) I also can’t update my payment method to try and add a new subscription. I’ve tried adding a subscription on my tv and on my phone but nothing is working. Please fix!

Terry Kennedy
2023-09-30

My Hallmark app on my Samsung Smart TV keeps buffering every few minutes which makes it almost impossible to watch. It’s not my internet connection because I can stream just about anything else. I wish Hallmark would do a make over of their app to be more user friendly similar to Netflix.

Joanne Clark
2023-09-27

My hallmark movies now App on RoKU keeps crashing.and then I have to signing back in. Very annoying

Kenneth Wayne Banks
2023-09-18

Fast Forward and rewind don’t work. 2 different Apple TV devices. 3 different remote controls.

Joseph Sellers
2023-07-28

A movie may start but after a few minutes it stops and jumps then kicks all the way out

Michelle Pierce
2023-07-18

I got rid of my Hallmark Now subscription months ago because it never worked correctly. I recently signed back up hoping it would be better. It isn't. The movies constantly buffer, or when they do play, they are very blurry. I have the fastest internet speed, and many other streaming services that all work perfectly. Only this app gives me problems.

Chris Burhans
2023-06-21

When watching Hallmark movies from the Hallmark channel through the Philo app and through Roku, almost every Hallmark movie we watch jumps,skips, stops and starts or occasionally freezes whereas this never happens on anything else we watch. Any ideas why?

Kimberly
2023-06-12

Hallmark Now movies keep crashing after the first couple min of watching

Jane Brown
2023-05-23

My hallmark movie channel keeps crashing.

Shannon
2023-05-13

Everything is locked on the app. Cannot watch my programs even though I have hallmark and hallmark movies and mysteries on AT&T U-verse. All programs/movies are locked.

Donna Irene Geary
2023-02-12

it takes such a long time to load on computer and tv

Lori Kelly
2023-02-10

The app opens fine on my Fire TV, but when I go to the Movies screen and click the down button to go to the different categories, it goes to all the way to the bottom. Then if I click up, it goes all the way to the top. I can't get anything in the middle. I've already reinstalled the app. My cursor continues to jump from the top to the bottom.

Jeanne
2022-11-26

When I select the app it does not open. This happened yesterday and today. I rebooted my device as well as deleted and reloaded the app.

KC
2022-11-16

I've downloaded, deleted and re-downloaded the app on my firestick multiple times, but every time I get the message "Hallmark Movies Now cannot connect to the internet. Please check your internet connection and try again." I've checked my connection, I have a download speed of 120+. The app works fine on my phone and my other firestick, I'm not sure what to do.

Don
2022-10-28

Repeatedly says "Unable to play ... Contact Hallmark Movies Now Customer Care" Not for the first time I have (1). Powered Roku on and off three times. This worked in the past. (2). Logged in and out twice. (3) Deleted and reloaded App. Still "Unable to play..." For another half-an-hour before it spontaneously started working

Charleen Chriscoe
2022-10-23

The channel starts the show and then kicks me out and goes to the roku choice board. This keeps happening over and over and it doesn’t matter what tv I watch it on what should I do to solve the problem? I love the shows!

Anita Trivitt
2022-10-03

After selecting a movie, I get the Unable to play message on my Samsung Smart TV. I have received this message before and I would close the app and log back on and the movie would play. I have deleted and re installed the app and still get the same Unable to play message.

Tanya Boyd
2022-09-20

HM Movies Now app on Roku keeps crashing 1 minute into movies.

Michael Nelson
2022-09-17

Why does the buffering circle keep spinning on the tv screen?

Don Byrne
2022-09-06

Fixed "Unable to play" error on five titles and three log-ins. Using Roku. Worked last night. Solved by deleting and replacing app.

Bethany
2022-09-06

Search does not work and it rarely works when it does work it's slow and just kicks you out and it's stupid

Mary Sue Rawls
2022-08-26

App will not load on my Roku tv. It was fine a couple of hours ago.

Stanley J Szemela
2022-08-25

Have problems going to next episode. Screen goes blank. Have to start all over to watch next episode.

Showing 1-30 of 35

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Common Hallmark+ Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Hallmark Labs, LLC, developers of Hallmark+.


Verified email ✔✔

E-Mail: support@hmnow.com

Website: 🌍 Visit Hallmark Movies Now Website

Privacy Policy: https://www.hmnow.com/privacypolicy

Developer: Crown Media Holdings Inc.




About this app

You can manage your subscription and/or turn off auto-renewal by visiting your iTunes Account Settings after purchase. this app Movies Now is part of Crown Media Family Networks, a wholly owned subsidiary of this app Cards, Inc.  Your subscription will be charged to your iTunes account at the end of your free trial and will automatically renew unless auto-renew is turned off at least 24 hours before the end of your current period.  this app Movies Now includes hundreds of hours of engaging, commercial-free content full of meaningful moments, laughter, and heart.  Your iTunes account will automatically be charged at the same price for renewal, as stated above, within 24 hours prior to the end of the current period.  Download today to start your FREE TRIAL and watch instantly! • Annual Subscription: $59. 99 (Two Months FREE!  Watch original movies, series, and exclusive content from this app Channel, this app Movies & Mysteries, and this app Hall of Fame.  All commercial-free for as low as $4. 99/month—that’s two months free with an annual subscription.  For more information, please read our privacy & security policy and terms of service.  Plus, a selection of heartfelt Hollywood favorites.  It’s easy to get started!