Hallmark+ app not working? crashes or has problems?

Hallmark+ Status


I have a problem with Hallmark+

Are you having issues? Select the issue you are having below and provide feedback to Hallmark+.



⚠️ Most reported problems ⚠️
Something else
52.2%

Not working
27.5%

Photo/Video
11.6%

Screen
4.3%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
K
Kathi:

[Solved] We can see Chanel numbers but no movies will start

J
Jolene:

The Hallmark Plus app keeps freezing up in the middle of a program.

P
Patricia Sturgill:

Cannot get into Hallmark+ the past week,2/17-22/25

C
Catherine Pachuk:

I can’t get any shows on Hallmark+. I just have that little wheel that keeps spinning and spinning. My other apps are working and streaming fine.

B
Bruce:

App will not open, just buffers

📋 36 Reported Issues:

M
Melissa Baucum 2025-02-13

Constantly have to unpluq apple box to get Hallmark Plus to work, tired of this

D
Denise Anselmino 2025-01-28

Will not open on Apple TV. Just get the spinner

M
Maria Spinnato 2024-05-06

App on my Vizio keeps crashing and freezing. Reset my TV, but still freezes and buffers lately wirh every movie I watch. Wasn't like this past few months but past week every time I watch Hallmark app, I can't get thru a movie anymore without it freezing, crashing, buffering etc. What is going on with the app all of a sudden? I have a Vizio and yes I restarted my TV, unplugged etc. Didn't help. Please please help.

B
Brenda 2024-04-19

Partially loaded screen but its frozen

H
Helen Koughn 2024-02-06

I watch a tv show and it’ll randomly kick me out and it does often and I need help fixing it. If I’m gonna pay for it I want to be able to watch it

L
Linda A 2023-12-07

Hallmark Movies Now is possibly the worst app I have ever installed on both my Roku and Amazon Firestick. It simply doesn't work. On the Firestick it freezes at the purple screen so that I cannot proceed. On the Roku it does not allow me to access my Watch List. After numerous attempts at uninstalling and re-installing and a failed attempt to reach customer support (one of the worst customer support centers I've ever dealt with), I've permanently uninstalled it and cancelled my subscription. Obviously Hallmark does not care so why should I?

J
John Peetz 2023-12-04

My Movies Now app runs on appletv. It crashes unexpectedly, and I have to reboot the appletv. I have deleted and reloaded the app. Problem still occurs. What now? Note - this problem does not occur on the other Hallmark apps we use...

M
Margaret Hughes 2023-11-11

The app keeps closing down, sometimes even making my roku restart. My internet is fine, i have other apps on the roku not a lot maybe 15 and the hallmark app is the only one that does this.

B
Brittany Leick 2023-10-22

I’m logged in but it says that I’m not subscribed and won’t let me choose subscription options. (Even though I’m already subscribed) I also can’t update my payment method to try and add a new subscription. I’ve tried adding a subscription on my tv and on my phone but nothing is working. Please fix!

T
Terry Kennedy 2023-09-30

My Hallmark app on my Samsung Smart TV keeps buffering every few minutes which makes it almost impossible to watch. It’s not my internet connection because I can stream just about anything else. I wish Hallmark would do a make over of their app to be more user friendly similar to Netflix.

J
Joanne Clark 2023-09-27

My hallmark movies now App on RoKU keeps crashing.and then I have to signing back in. Very annoying

K
Kenneth Wayne Banks 2023-09-18

Fast Forward and rewind don’t work. 2 different Apple TV devices. 3 different remote controls.

J
Joseph Sellers 2023-07-28

A movie may start but after a few minutes it stops and jumps then kicks all the way out

M
Michelle Pierce 2023-07-18

I got rid of my Hallmark Now subscription months ago because it never worked correctly. I recently signed back up hoping it would be better. It isn't. The movies constantly buffer, or when they do play, they are very blurry. I have the fastest internet speed, and many other streaming services that all work perfectly. Only this app gives me problems.

C
Chris Burhans 2023-06-21

When watching Hallmark movies from the Hallmark channel through the Philo app and through Roku, almost every Hallmark movie we watch jumps,skips, stops and starts or occasionally freezes whereas this never happens on anything else we watch. Any ideas why?

K
Kimberly 2023-06-12

Hallmark Now movies keep crashing after the first couple min of watching

J
Jane Brown 2023-05-23

My hallmark movie channel keeps crashing.

S
Shannon 2023-05-13

Everything is locked on the app. Cannot watch my programs even though I have hallmark and hallmark movies and mysteries on AT&T U-verse. All programs/movies are locked.

D
Donna Irene Geary 2023-02-12

it takes such a long time to load on computer and tv

L
Lori Kelly 2023-02-10

The app opens fine on my Fire TV, but when I go to the Movies screen and click the down button to go to the different categories, it goes to all the way to the bottom. Then if I click up, it goes all the way to the top. I can't get anything in the middle. I've already reinstalled the app. My cursor continues to jump from the top to the bottom.

J
Jeanne 2022-11-26

When I select the app it does not open. This happened yesterday and today. I rebooted my device as well as deleted and reloaded the app.

K
KC 2022-11-16

I've downloaded, deleted and re-downloaded the app on my firestick multiple times, but every time I get the message "Hallmark Movies Now cannot connect to the internet. Please check your internet connection and try again." I've checked my connection, I have a download speed of 120+. The app works fine on my phone and my other firestick, I'm not sure what to do.

D
Don 2022-10-28

Repeatedly says "Unable to play ... Contact Hallmark Movies Now Customer Care" Not for the first time I have (1). Powered Roku on and off three times. This worked in the past. (2). Logged in and out twice. (3) Deleted and reloaded App. Still "Unable to play..." For another half-an-hour before it spontaneously started working

C
Charleen Chriscoe 2022-10-23

The channel starts the show and then kicks me out and goes to the roku choice board. This keeps happening over and over and it doesn’t matter what tv I watch it on what should I do to solve the problem? I love the shows!

A
Anita Trivitt 2022-10-03

After selecting a movie, I get the Unable to play message on my Samsung Smart TV. I have received this message before and I would close the app and log back on and the movie would play. I have deleted and re installed the app and still get the same Unable to play message.

T
Tanya Boyd 2022-09-20

HM Movies Now app on Roku keeps crashing 1 minute into movies.

M
Michael Nelson 2022-09-17

Why does the buffering circle keep spinning on the tv screen?

D
Don Byrne 2022-09-06

Fixed "Unable to play" error on five titles and three log-ins. Using Roku. Worked last night. Solved by deleting and replacing app.

B
Bethany 2022-09-06

Search does not work and it rarely works when it does work it's slow and just kicks you out and it's stupid

M
Mary Sue Rawls 2022-08-26

App will not load on my Roku tv. It was fine a couple of hours ago.

S
Stanley J Szemela 2022-08-25

Have problems going to next episode. Screen goes blank. Have to start all over to watch next episode.

R
Robert Eldon Farrens 2022-08-14

Halmark Movies Now will not load the selected movie on my wife's TV. It will load it on the other TV. I have unplugged the TV, I have shut it off, I have tried everything I can think of and nothing solves the problem.

B
Brad 2022-06-26

The top part of the screen does not load. I think that is the banner with highlights. Also the search function does not work. I enter the first letter and I see a spinning something. After spinning for a while it times out. Other apps are working fine

J
Joann Lane 2022-06-20

All I see is the logo at the top, categories and blank boxes. . .all in bluish purple.

N
Nancy 2022-06-15

My Home Screen has categories across the top, however the rest of screen is a blank purple. I’ve tried rebooting several times.

D
Don 2022-06-06

Often it just doesnt work The home screen has category titles but does not show any movies I have a kindle running g the latest version of Sweden

Showing 1-36 of 36 reported issues:

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