Hallmark Movies Now app not working? crashes or has problems?

Hallmark Movies Now Status

Published by on 2023-10-25

Hallmark Movies Now includes hundreds of hours of engaging, commercial-free
content full of meaningful moments, laughter, and heart. Watch original movies,
series, and exclusive content from Hallmark Channel, Hallmark Movies &
Mysteries, and Hallmark Hall of Fame.


I have a problem with Hallmark Movies Now

Are you having issues? Select the issue you are having below and provide feedback to Hallmark Movies Now.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
366.7%

Not working
88.9%

Photo/Video
11.1%


Reported Issues: 33 Comments

By Brenda   5 days ago


Partially loaded screen but its frozen

By Helen Koughn   2 months ago


I watch a tv show and it’ll randomly kick me out and it does often and I need help fixing it. If I’m gonna pay for it I want to be able to watch it

By Linda A   4 months ago


Hallmark Movies Now is possibly the worst app I have ever installed on both my Roku and Amazon Firestick. It simply doesn't work. On the Firestick it freezes at the purple screen so that I cannot proceed. On the Roku it does not allow me to access my Watch List. After numerous attempts at uninstalling and re-installing and a failed attempt to reach customer support (one of the worst customer support centers I've ever dealt with), I've permanently uninstalled it and cancelled my subscription. Obviously Hallmark does not care so why should I?

By John Peetz   4 months ago


My Movies Now app runs on appletv. It crashes unexpectedly, and I have to reboot the appletv. I have deleted and reloaded the app. Problem still occurs. What now? Note - this problem does not occur on the other Hallmark apps we use...

By Margaret Hughes   5 months ago


The app keeps closing down, sometimes even making my roku restart. My internet is fine, i have other apps on the roku not a lot maybe 15 and the hallmark app is the only one that does this.

By Brittany Leick   6 months ago


I’m logged in but it says that I’m not subscribed and won’t let me choose subscription options. (Even though I’m already subscribed) I also can’t update my payment method to try and add a new subscription. I’ve tried adding a subscription on my tv and on my phone but nothing is working. Please fix!

By Terry Kennedy   6 months ago


My Hallmark app on my Samsung Smart TV keeps buffering every few minutes which makes it almost impossible to watch. It’s not my internet connection because I can stream just about anything else. I wish Hallmark would do a make over of their app to be more user friendly similar to Netflix.

By Joanne Clark   6 months ago


My hallmark movies now App on RoKU keeps crashing.and then I have to signing back in. Very annoying

By Kenneth Wayne Banks   7 months ago


Fast Forward and rewind don’t work. 2 different Apple TV devices. 3 different remote controls.

By Joseph Sellers   8 months ago


A movie may start but after a few minutes it stops and jumps then kicks all the way out

By Michelle Pierce   9 months ago


I got rid of my Hallmark Now subscription months ago because it never worked correctly. I recently signed back up hoping it would be better. It isn't. The movies constantly buffer, or when they do play, they are very blurry. I have the fastest internet speed, and many other streaming services that all work perfectly. Only this app gives me problems.

By Chris Burhans   10 months ago


When watching Hallmark movies from the Hallmark channel through the Philo app and through Roku, almost every Hallmark movie we watch jumps,skips, stops and starts or occasionally freezes whereas this never happens on anything else we watch. Any ideas why?

By Kimberly   10 months ago


Hallmark Now movies keep crashing after the first couple min of watching

By Jane Brown   11 months ago


My hallmark movie channel keeps crashing.

By Shannon   11 months ago


Everything is locked on the app. Cannot watch my programs even though I have hallmark and hallmark movies and mysteries on AT&T U-verse. All programs/movies are locked.

By Donna Irene Geary   1 year ago


it takes such a long time to load on computer and tv

By Lori Kelly   1 year ago


The app opens fine on my Fire TV, but when I go to the Movies screen and click the down button to go to the different categories, it goes to all the way to the bottom. Then if I click up, it goes all the way to the top. I can't get anything in the middle. I've already reinstalled the app. My cursor continues to jump from the top to the bottom.

By Jeanne   1 year ago


When I select the app it does not open. This happened yesterday and today. I rebooted my device as well as deleted and reloaded the app.

By KC   1 year ago


I've downloaded, deleted and re-downloaded the app on my firestick multiple times, but every time I get the message "Hallmark Movies Now cannot connect to the internet. Please check your internet connection and try again." I've checked my connection, I have a download speed of 120+. The app works fine on my phone and my other firestick, I'm not sure what to do.

By Don   1 year ago


Repeatedly says "Unable to play ... Contact Hallmark Movies Now Customer Care" Not for the first time I have (1). Powered Roku on and off three times. This worked in the past. (2). Logged in and out twice. (3) Deleted and reloaded App. Still "Unable to play..." For another half-an-hour before it spontaneously started working

By Charleen Chriscoe   1 year ago


The channel starts the show and then kicks me out and goes to the roku choice board. This keeps happening over and over and it doesn’t matter what tv I watch it on what should I do to solve the problem? I love the shows!

By Anita Trivitt   1 year ago


After selecting a movie, I get the Unable to play message on my Samsung Smart TV. I have received this message before and I would close the app and log back on and the movie would play. I have deleted and re installed the app and still get the same Unable to play message.

By Tanya Boyd   1 year ago


HM Movies Now app on Roku keeps crashing 1 minute into movies.

By Michael Nelson   1 year ago


Why does the buffering circle keep spinning on the tv screen?

By Don Byrne   1 year ago


Fixed "Unable to play" error on five titles and three log-ins. Using Roku. Worked last night. Solved by deleting and replacing app.

By Bethany   1 year ago


Search does not work and it rarely works when it does work it's slow and just kicks you out and it's stupid

By Mary Sue Rawls   1 year ago


App will not load on my Roku tv. It was fine a couple of hours ago.

By Stanley J Szemela   1 year ago


Have problems going to next episode. Screen goes blank. Have to start all over to watch next episode.

By Robert Eldon Farrens   1 year ago


Halmark Movies Now will not load the selected movie on my wife's TV. It will load it on the other TV. I have unplugged the TV, I have shut it off, I have tried everything I can think of and nothing solves the problem.

By Brad   1 year ago


The top part of the screen does not load. I think that is the banner with highlights. Also the search function does not work. I enter the first letter and I see a spinning something. After spinning for a while it times out. Other apps are working fine

By Joann Lane   1 year ago


All I see is the logo at the top, categories and blank boxes. . .all in bluish purple.

By Nancy   1 year ago


My Home Screen has categories across the top, however the rest of screen is a blank purple. I’ve tried rebooting several times.

By Don   1 year ago


Often it just doesnt work The home screen has category titles but does not show any movies I have a kindle running g the latest version of Sweden


Common dislikes about Hallmark Movies Now app

- Doesn’t keep you logged in

- Have to log in to the app every day

- Kicked out in the middle of watching a show

- Clunky app

- Picture quality is bad

- No current offerings on Hallmark or Hallmark Movies and Mysteries channels



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Common Hallmark Movies Now Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Hallmark Labs, LLC, developers of Hallmark Movies Now.


100% Contact Match

Developer: Hallmark Labs

E-Mail: [email protected]

Website: Visit Hallmark Movies Now Website

100% Contact Match

Developer: Hallmark Labs

E-Mail: [email protected]

Website: Visit Hallmark Labs Website



About this app

Your subscription will be charged to your iTunes account at the end of your free trial and will automatically renew unless auto-renew is turned off at least 24 hours before the end of your current period.  Hallmark Movies Now includes hundreds of hours of engaging, commercial-free content full of meaningful moments, laughter, and heart.  Watch original movies, series, and exclusive content from Hallmark Channel, Hallmark Movies & Mysteries, and Hallmark Hall of Fame.  Your iTunes account will automatically be charged at the same price for renewal, as stated above, within 24 hours prior to the end of the current period.  Hallmark Movies Now is part of Crown Media Family Networks, a wholly owned subsidiary of Hallmark Cards, Inc.  Download today to start your FREE TRIAL and watch instantly! • Annual Subscription: $59. 99 (Two Months FREE!  You can manage your subscription and/or turn off auto-renewal by visiting your iTunes Account Settings after purchase.  All commercial-free for as low as $4. 99/month—that’s two months free with an annual subscription.  Plus, a selection of heartfelt Hollywood favorites.  It’s easy to get started!  For more information, please read our privacy & security policy and terms of service. 



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