Hallmark Movies Now includes hundreds of hours of engaging, commercial-free
content full of meaningful moments, laughter, and heart. Watch original movies,
series, and exclusive content from Hallmark Channel, Hallmark Movies &
Mysteries, and Hallmark Hall of Fame.
Are you having issues? Select the issue you are having below and provide feedback to Hallmark Movies Now.
By Maria Spinnato 4 months ago
App on my Vizio keeps crashing and freezing. Reset my TV, but still freezes and buffers lately wirh every movie I watch. Wasn't like this past few months but past week every time I watch Hallmark app, I can't get thru a movie anymore without it freezing, crashing, buffering etc. What is going on with the app all of a sudden? I have a Vizio and yes I restarted my TV, unplugged etc. Didn't help. Please please help.
By Brenda 4 months ago
Partially loaded screen but its frozen
By Helen Koughn 7 months ago
I watch a tv show and it’ll randomly kick me out and it does often and I need help fixing it. If I’m gonna pay for it I want to be able to watch it
By Linda A 9 months ago
Hallmark Movies Now is possibly the worst app I have ever installed on both my Roku and Amazon Firestick. It simply doesn't work. On the Firestick it freezes at the purple screen so that I cannot proceed. On the Roku it does not allow me to access my Watch List. After numerous attempts at uninstalling and re-installing and a failed attempt to reach customer support (one of the worst customer support centers I've ever dealt with), I've permanently uninstalled it and cancelled my subscription. Obviously Hallmark does not care so why should I?
By John Peetz 9 months ago
My Movies Now app runs on appletv. It crashes unexpectedly, and I have to reboot the appletv. I have deleted and reloaded the app. Problem still occurs. What now? Note - this problem does not occur on the other Hallmark apps we use...
By Margaret Hughes 10 months ago
The app keeps closing down, sometimes even making my roku restart. My internet is fine, i have other apps on the roku not a lot maybe 15 and the hallmark app is the only one that does this.
By Brittany Leick 10 months ago
I’m logged in but it says that I’m not subscribed and won’t let me choose subscription options. (Even though I’m already subscribed) I also can’t update my payment method to try and add a new subscription. I’ve tried adding a subscription on my tv and on my phone but nothing is working. Please fix!
By Terry Kennedy 11 months ago
My Hallmark app on my Samsung Smart TV keeps buffering every few minutes which makes it almost impossible to watch. It’s not my internet connection because I can stream just about anything else. I wish Hallmark would do a make over of their app to be more user friendly similar to Netflix.
By Joanne Clark 11 months ago
My hallmark movies now App on RoKU keeps crashing.and then I have to signing back in. Very annoying
By Kenneth Wayne Banks 1 year ago
Fast Forward and rewind don’t work. 2 different Apple TV devices. 3 different remote controls.
By Joseph Sellers 1 year ago
A movie may start but after a few minutes it stops and jumps then kicks all the way out
By Michelle Pierce 1 year ago
I got rid of my Hallmark Now subscription months ago because it never worked correctly. I recently signed back up hoping it would be better. It isn't. The movies constantly buffer, or when they do play, they are very blurry. I have the fastest internet speed, and many other streaming services that all work perfectly. Only this app gives me problems.
By Chris Burhans 1 year ago
When watching Hallmark movies from the Hallmark channel through the Philo app and through Roku, almost every Hallmark movie we watch jumps,skips, stops and starts or occasionally freezes whereas this never happens on anything else we watch. Any ideas why?
By Kimberly 1 year ago
Hallmark Now movies keep crashing after the first couple min of watching
By Jane Brown 1 year ago
My hallmark movie channel keeps crashing.
By Shannon 1 year ago
Everything is locked on the app. Cannot watch my programs even though I have hallmark and hallmark movies and mysteries on AT&T U-verse. All programs/movies are locked.
By Donna Irene Geary 1 year ago
it takes such a long time to load on computer and tv
By Lori Kelly 1 year ago
The app opens fine on my Fire TV, but when I go to the Movies screen and click the down button to go to the different categories, it goes to all the way to the bottom. Then if I click up, it goes all the way to the top. I can't get anything in the middle. I've already reinstalled the app. My cursor continues to jump from the top to the bottom.
By Jeanne 1 year ago
When I select the app it does not open. This happened yesterday and today. I rebooted my device as well as deleted and reloaded the app.
By KC 1 year ago
I've downloaded, deleted and re-downloaded the app on my firestick multiple times, but every time I get the message "Hallmark Movies Now cannot connect to the internet. Please check your internet connection and try again." I've checked my connection, I have a download speed of 120+. The app works fine on my phone and my other firestick, I'm not sure what to do.
By Don 1 year ago
Repeatedly says "Unable to play ... Contact Hallmark Movies Now Customer Care" Not for the first time I have (1). Powered Roku on and off three times. This worked in the past. (2). Logged in and out twice. (3) Deleted and reloaded App. Still "Unable to play..." For another half-an-hour before it spontaneously started working
By Charleen Chriscoe 1 year ago
The channel starts the show and then kicks me out and goes to the roku choice board. This keeps happening over and over and it doesn’t matter what tv I watch it on what should I do to solve the problem? I love the shows!
By Anita Trivitt 1 year ago
After selecting a movie, I get the Unable to play message on my Samsung Smart TV. I have received this message before and I would close the app and log back on and the movie would play. I have deleted and re installed the app and still get the same Unable to play message.
By Tanya Boyd 1 year ago
HM Movies Now app on Roku keeps crashing 1 minute into movies.
By Michael Nelson 2 years ago
Why does the buffering circle keep spinning on the tv screen?
By Don Byrne 2 years ago
Fixed "Unable to play" error on five titles and three log-ins. Using Roku. Worked last night. Solved by deleting and replacing app.
By Bethany 2 years ago
Search does not work and it rarely works when it does work it's slow and just kicks you out and it's stupid
By Mary Sue Rawls 2 years ago
App will not load on my Roku tv. It was fine a couple of hours ago.
By Stanley J Szemela 2 years ago
Have problems going to next episode. Screen goes blank. Have to start all over to watch next episode.
By Robert Eldon Farrens 2 years ago
Halmark Movies Now will not load the selected movie on my wife's TV. It will load it on the other TV. I have unplugged the TV, I have shut it off, I have tried everything I can think of and nothing solves the problem.
By Brad 2 years ago
The top part of the screen does not load. I think that is the banner with highlights. Also the search function does not work. I enter the first letter and I see a spinning something. After spinning for a while it times out. Other apps are working fine
By Joann Lane 2 years ago
All I see is the logo at the top, categories and blank boxes. . .all in bluish purple.
By Nancy 2 years ago
My Home Screen has categories across the top, however the rest of screen is a blank purple. I’ve tried rebooting several times.
By Don 2 years ago
Often it just doesnt work The home screen has category titles but does not show any movies I have a kindle running g the latest version of Sweden
- Doesn’t keep you logged in
- Have to log in to the app every day
- Kicked out in the middle of watching a show
- Clunky app
- Picture quality is bad
- No current offerings on Hallmark or Hallmark Movies and Mysteries channels
Leave a comment:
Complete guide to troubleshoot Hallmark Movies Now app on iOS and Android devices. Solve all Hallmark Movies Now app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Hallmark Labs, LLC, developers of Hallmark Movies Now.
100% Contact Match
Developer: Hallmark Labs
E-Mail: [email protected]
Website: Visit Hallmark Movies Now Website
100% Contact Match
Developer: Hallmark Labs
E-Mail: [email protected]
Website: Visit Hallmark Labs Website
Your subscription will be charged to your iTunes account at the end of your free trial and will automatically renew unless auto-renew is turned off at least 24 hours before the end of your current period. Hallmark Movies Now includes hundreds of hours of engaging, commercial-free content full of meaningful moments, laughter, and heart. Watch original movies, series, and exclusive content from Hallmark Channel, Hallmark Movies & Mysteries, and Hallmark Hall of Fame. Your iTunes account will automatically be charged at the same price for renewal, as stated above, within 24 hours prior to the end of the current period. Hallmark Movies Now is part of Crown Media Family Networks, a wholly owned subsidiary of Hallmark Cards, Inc. Download today to start your FREE TRIAL and watch instantly! • Annual Subscription: $59. 99 (Two Months FREE! You can manage your subscription and/or turn off auto-renewal by visiting your iTunes Account Settings after purchase. All commercial-free for as low as $4. 99/month—that’s two months free with an annual subscription. Plus, a selection of heartfelt Hollywood favorites. It’s easy to get started! For more information, please read our privacy & security policy and terms of service.