Contact Hallmark TV Support

by MomtoSW08

They release a movie and disable your ability to rewind or fast forward through it. You have to sit through ten incredibly long commercials every time you open the app and they’re always the same ones. It’s maddening! If you fall asleep during the movie and it plays to the end, YOU ARE REQUIRED TO START FROM THE BEGINNING! They remove your ability to find your place in the movie. You have to watch it over and over without ever getting through it. THEN they REMOVE the movie from the platform and you can’t EVER see the end! ISN’T 2020 HORRIBLE ENOUGH, HALLMARK?!?!? Give us fast forward and rewind. And can you compromise on the amount of commercials and allow us to watch LESS OF THEM? Or how about you mix it up a little? I promise McCormick spices that I will PURPOSELY NOT BUY their products because just looking at their label gives me bad feelings after being forced to watch their commercials every single time I want to watch a Hallmark movie. I just wanted some happily ever afters this season, but you wrapped them up in this impossible to navigate app. Please, fix it.

by DabbleinApple

First, I understand that Hallmark wants to show commercials given that this app works off the basis of an existing cable/satellite subscription. BUT, I watch channels like Hallmark to AVOID political commercials. As if political commercials aren’t bad enough as a whole, pushing politicians who are socialist anti-Americans is unacceptable. There are plenty of advertisers out there without pandering to politics and nauseating and alienating faithful Hallmark viewers in the process. Hallmark has the right to choose what commercials it shows. If it decides to embrace and show support of socialists by airing their advertising, you will alienate, and likely lose, about 2/3 of your mostly-conservative viewers.

The amount and selection of programming available is very small. While there may be more on the subscription app, I’m already paying a subscription to Hallmark via my satellite subscription. Only those with an existing cable/satellite subscription can view the content so why is it so limited and having very little current content?

by SophieLayne

I was so excited to get this app on my AppleTv, but it was a Major let down. For starters, the ONLY show I can get is Chesapeake Shores (major disappointment because my favorite show is When Calls The Heart and I can't even get it on the app 😩), there's only 12 movies on the list. And lastly and the most highly annoying, every time I open the app I have to log in with my cable provider, 😒. Not only that, I can only watch 1 1/2 episodes (yes, you read that correctly!) I can watch one full episode, then halfway through the next one it kicks me off and I have close the whole app and sign in with my provider again to finish the episode. And!, because I've signed in so many times it now thinks I'm being hacked, so I now have to change my log in info. Seriously folks, that's just ridiculous! Needless to say, I will not be using this app until this is resolved. PLEASE FIX!!!!!!