Actimo Status

Last Updated on 2024-09-23 by actimo ApS

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Common Actimo Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Actimo app on iOS and Android devices. Solve all Actimo app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Actimo iPhone Issues and Solutions

Actimo iOS app crashes, not working, errors
Actimo iOS app network issues
Actimo on iOS has black/white screen

Actimo Android App Issues and Solutions

Actimo has errors/crashing/not working
Actimo server network connectivity issues
Actimo has black screen

Actimo iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Actimo app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Actimo app crashes or not working on Iphone (iOS):

Close and restart the Actimo app on iPhone
Update Actimo app to the Latest Version for iOS
Uninstall and reinstall Actimo iPhone app
Update your iPhone to the latest iOS version

Fix Actimo on iPhone unable to connect to server/internet connection issues::

To resolve Actimo network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Actimo black/white screen (blank screen) on iPhone:

Follow the Actimo iOS app troubleshooting guide Here →

Actimo Android App Issues and Solutions

Fix Actimo not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Actimo app issues:

Force Stop the Actimo App
1. On android, goto "Settings" » click Actimo app. » click "Force Stop".

Update Actimo to the latest version on PlayStore

Clear Actimo App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Actimo app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Actimo.

Fix Actimo unable to contact server/ Actimo internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Actimo » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Actimo » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Actimo on android.

Solve Actimo black/white screens issue on Android:

Follow the Actimo android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at actimo ApS, developers of Actimo.

Verified email ✔✔

E-Mail: info@actimo.com

Website: 🌍 Visit Actimo Website

Privacy Policy: https://www.actimo.com/privacy

Developer: Actimo

About this app

You will be able to interact with your colleagues and team members, get the latest news, share your feedback and learn new skills. this app: the #1 platform for employee apps, used by global brands across industries to reach and engage employees. Download this app to get access to your company app and stay tuned with everything going on in your workplace.