FitPro app not working? crashes or has problems?

FitPro Status

Published by on 2023-11-27

Together with our FitPro sport smartwatch provides you with the best set of
information straight from your wrist. Without compromising your style, our
sport smartwatch is not only a traditional smartwatch but a powerful sport
computer to monitor your performance in real time, and also let you receive text
message and notifications from your smartphone.


I have a problem with FitPro

Are you having issues? Select the issue you are having below and provide feedback to FitPro.


problems reported in the last 24 hours

24 hour clock

Most reported problems


Reported Issues: 34 Comments

By Yolande   6 months ago


My fitpro app keeps on saying "Unfortunatley fitpro has stopped" the moment i want to set my device it kicks me out

By Valerie   7 months ago


My watch will not change out of military time.

By Dennis Longuski   7 months ago


Will not change to 12 hrs

By Ram sunar   8 months ago


Watch not working i just buy today and its just show white screen only .please who ever see my comments never buy this watch

By Lionel   8 months ago


After installing fitpro my phone keeps asking me which launcher I want to set as default each time I press the homebutton. As soon as I delete the app the problem's gone.

By JAYA HATTANGDI   9 months ago


On the fitpro app on my android phone when I try to connect I do not get LH716 only some other nos. I connected easily when I got the watch 4 days ago. After I charged the watch the problem has started. My mobile app says device is disconnected and when I try to connect only the Blue tooth gets connected and not the time and other 2 apps.

By richard j sherman   10 months ago


Steps calculation significantly in error...records 22k instead of 2200. 25k instead of 2500.

By Corina   1 year ago


When Someone calls me i hear them at my watch but they cannot hear me . What’s wrong. ? Thanks

By ned seymour   1 year ago


counting too many steps

By John B Kelly Jr   1 year ago


I just received my fitpro but the charger is missing. Please send me a charger. John Kelly 30 Pasture Ln, Charlestown, RI 02813

By Ben Gough   1 year ago


App causes my TCL phone to repeatedly ask for choice of default launcher.

By Richatd ovid   1 year ago


FitPro app is causing my home screen to restart with every button push.

By Kandi Lewis   1 year ago


I had to recharge my wrist band and once charged, everything shows on screen but the correct date will not show. How do I update my band to coincide with my phone?

By Ralph Scicchitano   1 year ago


Weather not working Fitprosmartwatch v3

By Gintare   1 year ago


I can't sign up for fitpro. It says something is wrong with the network

By Kenneth E Nelson   1 year ago


The pulse and blood pressure readings differ greatly from those using my Omron blood pressure cuff. The pulse of the FitPro is wrong. The blood pressure of the Omron closely tracks that at my doctor visits.

By Abdulrhman   1 year ago


I do reset to the watch after it it doesn't work

By Devang   1 year ago


I have connected my smart bracelet with my phone and allowed all the permissions but still not getting any messages

By Diana L. Nightman   1 year ago


Can't bind to app. Bluetooth on but nothing syncs.

By Paul Saunders   1 year ago


Watch started to charge. However screen is now blank. It won’t turn on and won’t pair with my iPhone

By Everett Kennedy   1 year ago


FitPro will not sync.

By Nick Hopewell-Smith   1 year ago


Watch started to charge. However screen is now blank. It won’t turn on and won’t pair with my iPhone

By Chris Howells   1 year ago


The watch and the app on our phones worked perfectly for 3 days. Now it regularly will not connect and the Fitpro app just stops working. If we restart our phones sometimes the app works. First thing in the morning I have issues with my phone that I never had before the app was installed and I miss calls and texts. Add to that, the battery life is less than 18 hours which is crazy. I am very tempted to return the watch after just a week. The aggravation is worse than the blood pressure I am trying to control.

By Sachin   1 year ago


Back sensor red light only blinck heating and charging issue

By Mr Nicholas J Reed   1 year ago


My fitbro app doesn't work anymore, I've installed it and deleted it numerous occasions and it's still now working, all I am getting is a green screen reen with a white box at the bottom of te screen saying Fitpro, I think since it HD its last update it's not worked ever since the update, yesterday I managed to get it to open but then it turned it's self off forcing me to get the app by scanning the iq code on the instructions and all day I've kept the app open, whether it will be open in the morning I don't know, is anyone out there able to get this app to run how it's meant to please, thanks in advance.

By liz   1 year ago


my fot Pro app worked great for a week. the watch works perfectly but lately all I get is A green screen itself fit pro symbol and the app will not open at all. reinstalled it several times but does not even last a day. I can use my watch okay but can no longer get into the app unless it is re installed daily Liz

By Kathy Pearce   1 year ago


Hi. Since the upgrade on 22nd June my fitpro app has stopped working. I've uninstall it a few times. Will now get first advert but nothing more

By Gulab singh   1 year ago


Fitpro apk Unfortunately not working

By Carmen   1 year ago


I just got my Fitpro and I got it paired and it was counting steps and as soon as I connected wellaudio it quit working. The screen is blank and it will not turn off, it has been vibrating every few seconds. It has used up 8% of the battery since charged. Please help.

By Elizabeth Davis   1 year ago


Weather and heartrate is not accurate.

By SREEMON   1 year ago


TIME IS ALWAYS SHOWING 24 HOURS,CANNOT CHANGE TO 12 HOURS ,OTA UPGRADE IS NOT SHOWING IN FITPRO APP ANDROID.I AM USING D20 SMART WATCH

By Amir   2 years ago


It will not sync with my android S20 tried many it will not sync.am returning the watch it costs me 71$ Canadian dollars

By Judy Zernhelt   2 years ago


Can’t get past profile as height choices are that of weight and height choices are that of weight. Now they want to charge me to fix it. Brand new. I will be returning watch

By Robert PRAEGER   2 years ago


My FitPro X6 works fine except the wrist movement function doesn’t work; it doesn’t turn on the screen when I raise my arm .


Common dislikes about FitPro app

- It will NOT connect to my device.

- Poorly written instructions.

- Useless YouTube video.

- Unable to get help from customer service.



Have a Problem with FitPro? Report Issue

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Common FitPro Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot FitPro app on iOS and Android devices. Solve all FitPro app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. FitPro iPhone Issues and Solutions

  2. FitPro Android App Issues and Solutions

   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Benda Magnetic Ltd., developers of FitPro.


100% Contact Match

Developer: Shenzhen Jusheng Intelligent Technology Co., Ltd.

E-Mail: [email protected]

Website: Visit FitPro Website

100% Contact Match

Developer: Benda Magnetic

E-Mail: [email protected]

Website: Visit Benda Magnetic Website



About this app

Without compromising your style, our sport smartwatch is not only a traditional smartwatch but a powerful sport computer to monitor your performance in real time, and also let you receive text message and notifications from your smartphone.  Together with our this app sport smartwatch provides you with the best set of information straight from your wrist.  A built-in pedometer tracks your steps, distance, and calories burned.  A built-in sleep monitor tracks your quality of sleep.  In addition to its training functions, our sport smartwatch will also notify you when receiving incoming calls, text messages or social networks notifications. 



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