FitPro app not working? crashes or has problems?

FitPro Status


I have a problem with FitPro

Are you having issues? Select the issue you are having below and provide feedback to FitPro.



⚠️ Most reported problems ⚠️
Something else
53.1%

Screen
10.9%

Connection
9.4%

Not working
9.4%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 34 Reported Issues:

Y
Yolande 2023-09-30

My fitpro app keeps on saying "Unfortunatley fitpro has stopped" the moment i want to set my device it kicks me out

V
Valerie 2023-09-05

My watch will not change out of military time.

D
Dennis Longuski 2023-08-28

Will not change to 12 hrs

R
Ram Sunar 2023-08-24

Watch not working i just buy today and its just show white screen only .please who ever see my comments never buy this watch

L
Lionel 2023-07-26

After installing fitpro my phone keeps asking me which launcher I want to set as default each time I press the homebutton. As soon as I delete the app the problem's gone.

J
JAYA HATTANGDI 2023-07-15

On the fitpro app on my android phone when I try to connect I do not get LH716 only some other nos. I connected easily when I got the watch 4 days ago. After I charged the watch the problem has started. My mobile app says device is disconnected and when I try to connect only the Blue tooth gets connected and not the time and other 2 apps.

R
Richard J Sherman 2023-05-25

Steps calculation significantly in error...records 22k instead of 2200. 25k instead of 2500.

C
Corina 2023-04-19

When Someone calls me i hear them at my watch but they cannot hear me . What’s wrong. ? Thanks

N
Ned Seymour 2023-02-01

counting too many steps

J
John B Kelly Jr 2023-01-23

I just received my fitpro but the charger is missing. Please send me a charger. John Kelly 30 Pasture Ln, Charlestown, RI 02813

B
Ben Gough 2023-01-22

App causes my TCL phone to repeatedly ask for choice of default launcher.

R
Richatd Ovid 2023-01-18

FitPro app is causing my home screen to restart with every button push.

K
Kandi Lewis 2022-12-28

I had to recharge my wrist band and once charged, everything shows on screen but the correct date will not show. How do I update my band to coincide with my phone?

R
Ralph Scicchitano 2022-12-21

Weather not working Fitprosmartwatch v3

G
Gintare 2022-11-25

I can't sign up for fitpro. It says something is wrong with the network

K
Kenneth E Nelson 2022-10-30

The pulse and blood pressure readings differ greatly from those using my Omron blood pressure cuff. The pulse of the FitPro is wrong. The blood pressure of the Omron closely tracks that at my doctor visits.

A
Abdulrhman 2022-10-01

I do reset to the watch after it it doesn't work

D
Devang 2022-08-24

I have connected my smart bracelet with my phone and allowed all the permissions but still not getting any messages

D
Diana L. Nightman 2022-07-26

Can't bind to app. Bluetooth on but nothing syncs.

P
Paul Saunders 2022-07-21

Watch started to charge. However screen is now blank. It won’t turn on and won’t pair with my iPhone

E
Everett Kennedy 2022-07-20

FitPro will not sync.

N
Nick Hopewell-Smith 2022-07-12

Watch started to charge. However screen is now blank. It won’t turn on and won’t pair with my iPhone

C
Chris Howells 2022-07-08

The watch and the app on our phones worked perfectly for 3 days. Now it regularly will not connect and the Fitpro app just stops working. If we restart our phones sometimes the app works. First thing in the morning I have issues with my phone that I never had before the app was installed and I miss calls and texts. Add to that, the battery life is less than 18 hours which is crazy. I am very tempted to return the watch after just a week. The aggravation is worse than the blood pressure I am trying to control.

S
Sachin 2022-07-07

Back sensor red light only blinck heating and charging issue

M
Mr Nicholas J Reed 2022-07-05

My fitbro app doesn't work anymore, I've installed it and deleted it numerous occasions and it's still now working, all I am getting is a green screen reen with a white box at the bottom of te screen saying Fitpro, I think since it HD its last update it's not worked ever since the update, yesterday I managed to get it to open but then it turned it's self off forcing me to get the app by scanning the iq code on the instructions and all day I've kept the app open, whether it will be open in the morning I don't know, is anyone out there able to get this app to run how it's meant to please, thanks in advance.

L
Liz 2022-06-30

my fot Pro app worked great for a week. the watch works perfectly but lately all I get is A green screen itself fit pro symbol and the app will not open at all. reinstalled it several times but does not even last a day. I can use my watch okay but can no longer get into the app unless it is re installed daily Liz

K
Kathy Pearce 2022-06-25

Hi. Since the upgrade on 22nd June my fitpro app has stopped working. I've uninstall it a few times. Will now get first advert but nothing more

G
Gulab Singh 2022-06-08

Fitpro apk Unfortunately not working

C
Carmen 2022-05-28

I just got my Fitpro and I got it paired and it was counting steps and as soon as I connected wellaudio it quit working. The screen is blank and it will not turn off, it has been vibrating every few seconds. It has used up 8% of the battery since charged. Please help.

E
Elizabeth Davis 2022-05-07

Weather and heartrate is not accurate.

S
SREEMON 2022-04-28

TIME IS ALWAYS SHOWING 24 HOURS,CANNOT CHANGE TO 12 HOURS ,OTA UPGRADE IS NOT SHOWING IN FITPRO APP ANDROID.I AM USING D20 SMART WATCH

A
Amir 2022-03-28

It will not sync with my android S20 tried many it will not sync.am returning the watch it costs me 71$ Canadian dollars

J
Judy Zernhelt 2022-03-14

Can’t get past profile as height choices are that of weight and height choices are that of weight. Now they want to charge me to fix it. Brand new. I will be returning watch

R
Robert PRAEGER 2022-03-04

My FitPro X6 works fine except the wrist movement function doesn’t work; it doesn’t turn on the screen when I raise my arm .

Showing 1-34 of 34 reported issues:

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Developer: Shenzhen Well Fitness Management Technology Co,LTD




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