Together with our FitPro sport smartwatch provides you with the best set of
information straight from your wrist.
Without compromising your style, our
sport smartwatch is not only a traditional smartwatch but a powerful sport
computer to monitor your performance in real time, and also let you receive text
message and notifications from your smartphone.
Are you having issues? Select the issue you are having below and provide feedback to FitPro.
By Yolande 6 months ago
My fitpro app keeps on saying "Unfortunatley fitpro has stopped" the moment i want to set my device it kicks me out
By Valerie 7 months ago
My watch will not change out of military time.
By Dennis Longuski 7 months ago
Will not change to 12 hrs
By Ram sunar 8 months ago
Watch not working i just buy today and its just show white screen only .please who ever see my comments never buy this watch
By Lionel 8 months ago
After installing fitpro my phone keeps asking me which launcher I want to set as default each time I press the homebutton. As soon as I delete the app the problem's gone.
By JAYA HATTANGDI 9 months ago
On the fitpro app on my android phone when I try to connect I do not get LH716 only some other nos. I connected easily when I got the watch 4 days ago. After I charged the watch the problem has started. My mobile app says device is disconnected and when I try to connect only the Blue tooth gets connected and not the time and other 2 apps.
By richard j sherman 10 months ago
Steps calculation significantly in error...records 22k instead of 2200. 25k instead of 2500.
By Corina 1 year ago
When Someone calls me i hear them at my watch but they cannot hear me . What’s wrong. ? Thanks
By ned seymour 1 year ago
counting too many steps
By John B Kelly Jr 1 year ago
I just received my fitpro but the charger is missing. Please send me a charger. John Kelly 30 Pasture Ln, Charlestown, RI 02813
By Ben Gough 1 year ago
App causes my TCL phone to repeatedly ask for choice of default launcher.
By Richatd ovid 1 year ago
FitPro app is causing my home screen to restart with every button push.
By Kandi Lewis 1 year ago
I had to recharge my wrist band and once charged, everything shows on screen but the correct date will not show. How do I update my band to coincide with my phone?
By Ralph Scicchitano 1 year ago
Weather not working Fitprosmartwatch v3
By Gintare 1 year ago
I can't sign up for fitpro. It says something is wrong with the network
By Kenneth E Nelson 1 year ago
The pulse and blood pressure readings differ greatly from those using my Omron blood pressure cuff. The pulse of the FitPro is wrong. The blood pressure of the Omron closely tracks that at my doctor visits.
By Abdulrhman 1 year ago
I do reset to the watch after it it doesn't work
By Devang 1 year ago
I have connected my smart bracelet with my phone and allowed all the permissions but still not getting any messages
By Diana L. Nightman 1 year ago
Can't bind to app. Bluetooth on but nothing syncs.
By Paul Saunders 1 year ago
Watch started to charge. However screen is now blank. It won’t turn on and won’t pair with my iPhone
By Everett Kennedy 1 year ago
FitPro will not sync.
By Nick Hopewell-Smith 1 year ago
Watch started to charge. However screen is now blank. It won’t turn on and won’t pair with my iPhone
By Chris Howells 1 year ago
The watch and the app on our phones worked perfectly for 3 days. Now it regularly will not connect and the Fitpro app just stops working. If we restart our phones sometimes the app works. First thing in the morning I have issues with my phone that I never had before the app was installed and I miss calls and texts. Add to that, the battery life is less than 18 hours which is crazy. I am very tempted to return the watch after just a week. The aggravation is worse than the blood pressure I am trying to control.
By Sachin 1 year ago
Back sensor red light only blinck heating and charging issue
By Mr Nicholas J Reed 1 year ago
My fitbro app doesn't work anymore, I've installed it and deleted it numerous occasions and it's still now working, all I am getting is a green screen reen with a white box at the bottom of te screen saying Fitpro, I think since it HD its last update it's not worked ever since the update, yesterday I managed to get it to open but then it turned it's self off forcing me to get the app by scanning the iq code on the instructions and all day I've kept the app open, whether it will be open in the morning I don't know, is anyone out there able to get this app to run how it's meant to please, thanks in advance.
By liz 1 year ago
my fot Pro app worked great for a week. the watch works perfectly but lately all I get is A green screen itself fit pro symbol and the app will not open at all. reinstalled it several times but does not even last a day. I can use my watch okay but can no longer get into the app unless it is re installed daily Liz
By Kathy Pearce 1 year ago
Hi. Since the upgrade on 22nd June my fitpro app has stopped working. I've uninstall it a few times. Will now get first advert but nothing more
By Gulab singh 1 year ago
Fitpro apk Unfortunately not working
By Carmen 1 year ago
I just got my Fitpro and I got it paired and it was counting steps and as soon as I connected wellaudio it quit working. The screen is blank and it will not turn off, it has been vibrating every few seconds. It has used up 8% of the battery since charged. Please help.
By Elizabeth Davis 1 year ago
Weather and heartrate is not accurate.
By SREEMON 1 year ago
TIME IS ALWAYS SHOWING 24 HOURS,CANNOT CHANGE TO 12 HOURS ,OTA UPGRADE IS NOT SHOWING IN FITPRO APP ANDROID.I AM USING D20 SMART WATCH
By Amir 2 years ago
It will not sync with my android S20 tried many it will not sync.am returning the watch it costs me 71$ Canadian dollars
By Judy Zernhelt 2 years ago
Can’t get past profile as height choices are that of weight and height choices are that of weight. Now they want to charge me to fix it. Brand new. I will be returning watch
By Robert PRAEGER 2 years ago
My FitPro X6 works fine except the wrist movement function doesn’t work; it doesn’t turn on the screen when I raise my arm .
- It will NOT connect to my device.
- Poorly written instructions.
- Useless YouTube video.
- Unable to get help from customer service.
Leave a comment:
Complete guide to troubleshoot FitPro app on iOS and Android devices. Solve all FitPro app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Benda Magnetic Ltd., developers of FitPro.
100% Contact Match
Developer: Shenzhen Jusheng Intelligent Technology Co., Ltd.
E-Mail: [email protected]
Website: Visit FitPro Website
100% Contact Match
Developer: Benda Magnetic
E-Mail: [email protected]
Website: Visit Benda Magnetic Website
Without compromising your style, our sport smartwatch is not only a traditional smartwatch but a powerful sport computer to monitor your performance in real time, and also let you receive text message and notifications from your smartphone. Together with our this app sport smartwatch provides you with the best set of information straight from your wrist. A built-in pedometer tracks your steps, distance, and calories burned. A built-in sleep monitor tracks your quality of sleep. In addition to its training functions, our sport smartwatch will also notify you when receiving incoming calls, text messages or social networks notifications.