First PREMIER Mobile Banking Reviews

First PREMIER Mobile Banking Reviews

Published by on 2024-04-16

🏷️ About: The First PREMIER Bank Mobile Banking app provides a convenient and secure way for customers to manage their accounts, make transfers and payments, deposit checks, and easily contact customer service.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
71.4%

🙄💅🫥 Neutral
14.8%

😎👌🔥 Positive experience
13.8%

~ from Justuseapp.com NLP analysis of 950 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy to set up

- Offers security

- User-friendly

- Accurate

- Good customer service

- Helpful for checking account and expenses



Read 32 Customer Service Reviews 👿🤬😡😠💢😤

4.2 out of 5

The least user friendly platform I have ever encountered

2022-05-29

I wish I could give this application zero, or negative stars. Dealing with FirstPREMIER makes me want to pay off my credit card immediately and cut it in half so I never have to deal with this ridiculous application again. The first set up was usable, but since the update, it’s impossible to use in any sort of quick and easy manner. FirstPREMIER gets negative 5 stars.

Are used to be able to use it

2022-06-30

I had FirstPREMIER for a couple of years, and then it suddenly stopped working. So I uninstalled it and reinstalled it from FirstPREMIER Store. Now I can’t login. It literally brings me in circles, to the same screens, over and over and over and over and over and over and over. It will not except my login information, although it is completely correct. I have been several days trying to make this work. I do not understand what the problem is.

Mobil transfer to another account

2022-07-31

Wish tht premier Mobil app had something like zelle option to transfer funds out of your checking account and send through electronic to another bank and didn’t have to be premier bank you had to transfer I bank with Wells Fargo and on my Mobil app have zelle option to send money through my app and sends to any bank in the United’s states.

No longer able to deposit checks

2022-09-01

I really like to be able to deposit checks through FirstPREMIER as well live 30 miles from a branch location but I have not been able to successfully deposit the last few. I take the photos and submit then it goes to loading until it times out.
I hope you get the problem fixed soon.

Alerts need tweaking

2022-10-03

It would be nice if an alert could be set up for each deposit. If no deposit then no text. Now I keep getting the last deposit made. So I canceled that alert because That’s not what I want. I want each individual deposit only the day it was made.

Works good for the most part

2022-11-03

The layout and everything about FirstPREMIER looks good and makes sense; my only problem is linking outside accounts to my Home Screen. Every time I close and open FirstPREMIER it makes me log in to those external accounts again.

Business account

2022-12-05

The only thing I would change is the availability to see check and cash that are deposited. This is the only downfall that I have found. I really hope they change this. As a business owner it helps out tremendously with accounting.

Simplicity

2023-01-05

Easy to use when making loan payments. Saves trips to the bank and no need to write out checks and send them through the mail.

Business user

2023-02-06

Takes you to website to do bill pay. Not to user friendly. Other big banks have bill pay integrated into there app.

Easy to use

2023-03-10

I love that I am able to check my balance at a moment’s notice. It keeps me on track and able to budget better.

Easy Access

2023-04-08

FirstPREMIER is such easy access to checking my account and keeping track of expenses.
I do wish First Premier would participate in Zelle That would make it even better on dealing with payments and cut down on writing checks

Best Bank App I’ve Ever Used

2023-05-10

I’ve tried using other bank apps and they don’t even come close to First Premier’s. I enjoy using their app and will continue to stay at First Premier for that simple reason.

The Best Bank

2023-06-10

Super easy to set up and still offers security. Also their customer service is easy to get ahold of without going through an automated message demanding to know what you’re calling about. Thank you for being user friendly and not creating obstacles.

Works great!

2023-07-12

Does what it should and easy to navigate. Regularly improving. Although I think the links to call customer service and finding partnered atms could be better.

Great Banking App

2023-08-12

Have been using FirstPREMIER for a couple years now. It was good prior to the new layout and update, but is even better now! Super responsive and has everything I could ever need to do right on the home page with a simple click. Great app!

Easy to use

2023-09-13

Always on hop. They fix their bugs immediately. Easy to use. Love the security on FirstPREMIER . Even though I don’t like the international fees thats about it I don’t like of banking with premier. I like everything else. Great job

Great app, works good.

2023-10-15

Works much better now from when it first came out. Bank support has always been there. Cannot use mobile deposit for money orders, but everything else is great.

Dan

2023-11-15

I like the Home Screen when you first log into FirstPREMIER . This shows we a quick snapshot of my balance. I would like to see more payments options listed here instead of the hamburger menu.

Worked for me

2023-12-17

Was a little nervous after reading the other reviews but tried anyway. Worked for me. Logged in and showed my balances and transactions. Just what I wanted to do. Maybe they fixed it.

Love it

2024-01-17

I love this company and FirstPREMIER ! I’ve spent last 15 years working at Premier and will probably spend the next 15 years there. They are always looking at ways to improve and FirstPREMIER reflects that. It’s very accurate and user friendly!

App is crap

2024-12-16

These apps are total crap and designed to make them hard to use, so they can add late fees have there credit app on my iphone and its still extremely difficult to log on dont waste your time with the tough ID it never works.

App doesn’t show accurate info

2024-12-16

I have experienced more than once that my app shows one balance and then based on that I use my card spending within the amount it displays and then I am overdrawn. Huge pain dealing with overdraft charges.

App Does NOT Work

2024-12-16

It will not accept my log in information. I even went back to the desktop site to make sure I was entering everything correctly. Still no luck with this terrible app.

This mobile app does not work!

2024-12-16

I tried to log on many times. I know I have my correct password. I logged onto the laptop to make sure that it was not me or my phone. It’s FirstPREMIER ! FirstPREMIER was poorly designed. Use the other app for First Premier, that was much easier to log onto. I was hoping to use the mobile app because it offered the FACEID, which did not work for both FACEID or typing your password.

Deposit check not working

2024-12-16

Tried using the deposit check option and FirstPREMIER stops working after taking the back view picture.

First Premier App

2024-12-16

Would look to get email notifications for all accounts activities.

Professional Driver

2024-12-16

I drive OTR. It is a very convenient app. I can check balance, transfer funds and check deposits. Really like FirstPREMIER.

Mrs Hochstatter

2024-12-16

FirstPREMIER is amazing! Saves me a lot of time in am going through our check book!
Very easy!
Overall a10

No complaints

2024-12-16

Comes up easily with Touch ID. Easy navigation.

Great Bank

2024-12-16

The people are very friendly and easy to work with financially.

Review the app, I like the updates on the app!

2024-12-16

Thanks again for the updates on FirstPREMIER !

Great app

2024-12-16

Great app, saves time, which saves money. And that’s a win in my book!



Is First PREMIER Safe? 🤗🙏


No. First PREMIER Mobile Banking does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 950 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.2/5 . Justuseapp Safety Score for First PREMIER Is 16.2/100.


Is First PREMIER Legit? 💯


No. First PREMIER Mobile Banking does not seem legit based on our analysis. This conclusion was arrived at by running over 950 First PREMIER Mobile Banking User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for First PREMIER Is 33.5/100..


Is First PREMIER Mobile Banking not working? 🚨


First PREMIER Mobile Banking works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with First PREMIER Mobile Banking? Post a Review




Features

• Find First PREMIER Bank locations and ATMs

• Call our Customer Care team with just one tap

• First PREMIER Bank’s Mobile Banking app uses the same security standards as our Online Banking platform, including multi-factor authentication and encryption technology

• Set up Touch ID or Face ID for quick and secure access to your accounts

• View eStatements and account documents

• Customize your account dashboard with QuickView

• View and manage your debit card rewards

• Set up and manage account nicknames for easy identification

• View and manage your account preferences and settings

  Customer Service/Support
Developer:
First PREMIER Bank

Contact e-Mail:

Website: