mySchneider app not working? crashes or has problems?

mySchneider Status

Published by Schneider Electric SA on 2024-04-25

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Common dislikes about mySchneider app

- App does not open past startup for some users

- App does not show registered products for some users

- App does not allow users to add products

- App does not support all Schneider Electric products, limiting its usefulness

- No technical support link within the app

- Login redirects to a web page

- Some users report that the app is poorly designed and maintained.

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Common mySchneider Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot mySchneider app on iOS and Android devices. Solve all mySchneider app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

mySchneider iPhone Issues and Solutions

mySchneider iOS app crashes, not working, errors
mySchneider iOS app network issues
mySchneider on iOS has black/white screen

mySchneider Android App Issues and Solutions

mySchneider has errors/crashing/not working
mySchneider server network connectivity issues
mySchneider has black screen

mySchneider iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever mySchneider app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix mySchneider app crashes or not working on Iphone (iOS):

Close and restart the mySchneider app on iPhone
Update mySchneider app to the Latest Version for iOS
Uninstall and reinstall mySchneider iPhone app
Update your iPhone to the latest iOS version

Fix mySchneider on iPhone unable to connect to server/internet connection issues::

To resolve mySchneider network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix mySchneider black/white screen (blank screen) on iPhone:

Follow the mySchneider iOS app troubleshooting guide Here →

mySchneider Android App Issues and Solutions

Fix mySchneider not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent mySchneider app issues:

Force Stop the mySchneider App
1. On android, goto "Settings" » click mySchneider app. » click "Force Stop".

Update mySchneider to the latest version on PlayStore

Clear mySchneider App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "mySchneider app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch mySchneider.

Fix mySchneider unable to contact server/ mySchneider internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click mySchneider » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got mySchneider » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch mySchneider on android.

Solve mySchneider black/white screens issue on Android:

Follow the mySchneider android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Schneider Electric SA, developers of mySchneider.

100% Contact Match

Developer: Schneider Electric SE

E-Mail: [email protected]

Website: Visit mySchneider Website

About this app

Go green with RoHS and REACH compliance declarations, environmental profiles and end-of-life directions. Green Premium. Explore FAQs or submit your questions to Customer Care Centre. View the catalog online, personalize your service and talk to our experts directly. Select products and share quote with distributors or your sales reps. The must have app for every customer. Now, support and expertise is never more than a tap or swipe away. Discover more apps & tailored services for your job. this app is optimized in more than 30 languages in over 100 countries. *Login with existing credentials or create an account.