Contact mySchneider Support
Company Name: Schneider Electric SA
About: The must have app for every customer. View the catalog online, personalize your
service and talk to our experts directly.
mySchneider Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit mySchneider Website
Privacy Policy: https://www.se.com/ww/en/about-us/legal/myschneider-app-privacy-notice.jsp
Developer: Schneider Electric SE
Privacy & Terms:
https://www.schneider-electric.com/b2b/en/support/myschneider-app/
Can I trust mySchneider app?
Protect your data and wallet. We investigate the developer's website (), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Worthless waste of phone memory
by MarkBulla
I recently had a new Galaxy VX1000 UPS installed at my facility, and it was suggested that I download the My Schneider app, which I did. Unfortunately the model of my UPS is not able to be loaded as an asset, so I can’t use the app.
In addition, there is no technical support link for the app. When I was on the phone calling in a problem with the UPS, I asked the support guy about it and he was not able to help, either. In all fairness, he said that he would pass it on, and get back to me with a resolution.
Seems pointless and poorly designed
by Rob In Phx
I have a cloud connected ups that suggested I use this app...
The app doesn’t actually show any info or status for my UPS, but I can see it on APCs site.
When first accessing the app, you are asked to login, and then are redirected to a web page... um, that’s not how apps should work.
When you want to add/register a UPS to your account via the app, you again are sent to a web page, that’s poorly formatted for mobile.
Dear APC:
I want an app that that shows me all of my UPS fleet, without redirecting me to various web pages— it needs to be all done within the app.
Maybe eventually APC will improve this app, but given APCs record of poorly designed software, I’m not optimistic.
Useless app
by Chasrome
Prompts for registered products but then reports none registered. I hav registered TEN of these increasingly disappointing products over the years - some registered multiple times.
The software from this company is amazingly poorly designed and maintained including this app.
Have a Problem with mySchneider? Report Issue
Why should I report an Issue with mySchneider?
- Pulling issues faced by users like you is a good way to draw attention of mySchneider to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a mySchneider customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using mySchneider.
