EuroShop app not working? crashes or has problems?

EuroShop Status

Last Updated on 2023-01-13 by Messe Düsseldorf GmbH

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Common EuroShop Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot EuroShop app on iOS and Android devices. Solve all EuroShop app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

EuroShop iPhone Issues and Solutions

EuroShop iOS app crashes, not working, errors
EuroShop iOS app network issues
EuroShop on iOS has black/white screen

EuroShop Android App Issues and Solutions

EuroShop has errors/crashing/not working
EuroShop server network connectivity issues
EuroShop has black screen

EuroShop iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever EuroShop app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix EuroShop app crashes or not working on Iphone (iOS):

Close and restart the EuroShop app on iPhone
Update EuroShop app to the Latest Version for iOS
Uninstall and reinstall EuroShop iPhone app
Update your iPhone to the latest iOS version

Fix EuroShop on iPhone unable to connect to server/internet connection issues::

To resolve EuroShop network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix EuroShop black/white screen (blank screen) on iPhone:

Follow the EuroShop iOS app troubleshooting guide Here →

EuroShop Android App Issues and Solutions

Fix EuroShop not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent EuroShop app issues:

Force Stop the EuroShop App
1. On android, goto "Settings" » click EuroShop app. » click "Force Stop".

Update EuroShop to the latest version on PlayStore

Clear EuroShop App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "EuroShop app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch EuroShop.

Fix EuroShop unable to contact server/ EuroShop internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click EuroShop » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got EuroShop » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch EuroShop on android.

Solve EuroShop black/white screens issue on Android:

Follow the EuroShop android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Messe Düsseldorf GmbH, developers of EuroShop.

About this app

The perfect Smartphone and Tablet integration thanks to offline search, GoogleMaps connection and an interactive map of the exhibition centre allow you to prepare your visit to the fair perfectly. Information on opening hours, admission prices, focal ranges on display, to name but a few assist you in optimally preparing your visit to the trade fair. The this app app helps you plan your visit to the fair, providing comprehensive information on the leading retail event in Düsseldorf. Hosting 50 trade fairs at its Düsseldorf Exhibition Centre, of which 23 are global premium trade fairs in their sectors, and about 120 of its own events the Messe Düsseldorf Group is among the leading export platforms worldwide. Thanks to the comprehensive integration of calender and GoogleMaps your Smartphone or Tablet will become a perfect companion guide at the fair. Mark specific exhibitors and products as favourites and build your own personal list of things to remember, making the this app app into your digital companion as you make your way around the fair. All details revolving around your visit to the trade fair are presented in this area in a coherent format. The optimised site and hall maps provide perfect guidance around the fair grounds. Find out about everything to do with the fair and its exhibitors as well as about the latest developments in the world of retail. Exclusive news from our in focus channel keeps you up to date all the time – before, during and after the fair. The site offers infinitely variable zoom and all information submitted by exhibitors. Just click on a stand and all exhibitor information plus the products offered will be displayed. Zoom into the individual hall and see all stands. New: Get connected to your MyOrganizer and have your favourites at your fingertips. With the this app App you are always up to date. Gain an overview of all trade fairs held at the Düsseldorf Exhibition Centre including key data on the individual events. * the offline search covers selected contents of the database.