ConsulApp Contigo Status

Last Updated on 2025-01-24 by Secretaria de Relaciones Exteriores

I have a problem with ConsulApp Contigo

Are you having issues? Select the issue you are having below and provide feedback to ConsulApp Contigo.

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with ConsulApp Contigo? Report Issue

Common ConsulApp Contigo Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ConsulApp Contigo app on iOS and Android devices. Solve all ConsulApp Contigo app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ConsulApp Contigo iPhone Issues and Solutions

ConsulApp Contigo iOS app crashes, not working, errors
ConsulApp Contigo iOS app network issues
ConsulApp Contigo on iOS has black/white screen

ConsulApp Contigo Android App Issues and Solutions

ConsulApp Contigo has errors/crashing/not working
ConsulApp Contigo server network connectivity issues
ConsulApp Contigo has black screen

ConsulApp Contigo iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ConsulApp Contigo app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ConsulApp Contigo app crashes or not working on Iphone (iOS):

Close and restart the ConsulApp Contigo app on iPhone
Update ConsulApp Contigo app to the Latest Version for iOS
Uninstall and reinstall ConsulApp Contigo iPhone app
Update your iPhone to the latest iOS version

Fix ConsulApp Contigo on iPhone unable to connect to server/internet connection issues::

To resolve ConsulApp Contigo network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ConsulApp Contigo black/white screen (blank screen) on iPhone:

Follow the ConsulApp Contigo iOS app troubleshooting guide Here →

ConsulApp Contigo Android App Issues and Solutions

Fix ConsulApp Contigo not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ConsulApp Contigo app issues:

Force Stop the ConsulApp Contigo App
1. On android, goto "Settings" » click ConsulApp Contigo app. » click "Force Stop".

Update ConsulApp Contigo to the latest version on PlayStore

Clear ConsulApp Contigo App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ConsulApp Contigo app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ConsulApp Contigo.

Fix ConsulApp Contigo unable to contact server/ ConsulApp Contigo internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ConsulApp Contigo » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ConsulApp Contigo » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ConsulApp Contigo on android.

Solve ConsulApp Contigo black/white screens issue on Android:

Follow the ConsulApp Contigo android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Secretaria de Relaciones Exteriores, developers of ConsulApp Contigo.

Verified email ✔✔

E-Mail: ciam_eua@sre.gob.mx

Website: 🌍 Visit ConsulApp Contigo Website

Privacy Policy: https://sre.gob.mx/aviso-de-privacidad-integral-para-el-registro-de-datos-personales-en-la-aplicacion-consul-app-contigo

Developer: México - Secretaría de Relaciones Exteriores

52.94% Contact Match

Developer: CFE SSB

E-Mail: cfecontigobuzon@cfe.mx

Website: 🌍 Visit CFE Contigo Website

About this app

Herramienta integral de atención a las personas migrantes mexicanas en situación de vulnerabilidad, proporcionando acceso rápido y seguro a servicios de atención, ubicación de oficinas de atención consular, información relevante sobre derechos legales y procedimientos, con el fin de acercar los servicios de la SRE a las personas en situación de vulnerabilidad migratoria, fortaleciendo su protección frente a posibles deportaciones masivas y garantizando su integridad.