Disney Cruise Line Navigator Status
Published by Disney on 2024-01-09 Add even more magic to your Disney cruise! Download the newly enhanced Disney
Cruise Line Navigator app and discover all the ways you can now use it—at home
as well as on board!
When you’re at home and preparing to sail: Plan your
ideal vacation, make payments, use My Online Check-In, explore and book
activities, add our Protection Plan, ground transportation, change dining
Seating and make special requests regarding diet.
Are you having issues? Select the issue you are having below and provide feedback to Disney Cruise Line Navigator.
problems reported in the last 24 hours
Reported Issues: 6 Comments
By Mika 1 year ago
Trying to put a payment towards my cruise, doesn't work. Keeps saying "we're having trouble loading this screen" normally works after a few attempts, isn't working today.
By Luis F Montijo 1 year ago
the app does not include my recently paid for reservation. I try to load it but does not recognize mu last name. please note that on my PC, as soon as I open your page it identifies teh reservation. But I need to see it on my iPhone.
By Sally Ahlgren 1 year ago
The Disney Navigator app will not allow me to complete "On Line Check In".
By Sharon 1 year ago
The ap won't load my reservation. It was working up until Wednesday. Now it says it can't access it.
By Bryce 1 year ago
App continues to crash whenever I open it! Tried deleting redownloading and made sure my iOS was up to date too, still crashes.
By Robert Oberle 1 year ago
It won’t load my reservations info and it been going on for 4 days
Common dislikes about Disney Cruise Line Navigator app
- Out of range occasionally
- App stopped working on the 3rd day of the cruise
- Not consistently providing notifications
- Lacking compared to the Disney’s park app
- Not as updated as the paper navigator
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Common Disney Cruise Line Navigator Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Disney Cruise Line Navigator app on iOS and Android devices. Solve all Disney Cruise Line Navigator app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Disney, developers of Disney Cruise Line Navigator.
100% Contact Match
Developer: Disney
E-Mail: [email protected]
Website: Visit Disney Cruise Line Navigator Website
62.07% Contact Match
Developer: Holland America Group
E-Mail: [email protected]
Website: Visit Holland America Group Website
Once you’re on board, simply connect to the ship’s Wi-Fi network—complimentary to app users only—and enjoy your cruise! · Retrieve your reservation so you can review details including required documents, make payments and more. · Use My Online Check-In to fill out your cruise documents and register kids for youth clubs. · Book your favorite activities, including Port Adventures, Adult Dining, Onboard Fun, Spa & Fitness or Nursery. · Add or edit Vacation Protection Plan and Ground Transportation. · Make Special Requests, including requests for special diets, accommodations for little ones, celebrations and more. · View onboard activities across your entire voyage. · Read details about activities that interest you. · Check menus before dinner—kids’ menus too—and easily access your dining schedule. · Save favorite activities in one convenient list. · View booked activities, including Port Adventures, Adult Dining, Onboard Fun, Spa & Fitness or Nursery. · Explore your ship deck by deck, from bow to stern. · Find locations of the activities you want to do. · Use Onboard Chat to stay connected to your family, friends and shipmates. · While aboard your cruise, chat one-to-one, or with multiple friends and family members at once. · Use our wide array of Disney emoticons to express yourself as you chat. When you’re on board and sailing: Explore your ship from bow to stern with Deck Plans, learn about the ports you’ll be visiting with My Itinerary, easily view both favorite and booked activities with My Plans, and make the most of each day with access to your entire cruise schedule, which includes daily activities, entertainment listings and even restaurant menus. When you’re at home and preparing to sail: Plan your ideal vacation, make payments, use My Online Check-In, explore and book activities, add our Protection Plan, ground transportation, change dining Seating and make special requests regarding dietary needs, accommodations for little ones, celebrations and more. Download the newly enhanced Disney Cruise Line Navigator app and discover all the ways you can now use it—at home as well as on board! To use Disney Cruise Line Navigator, download DisneyCruiseLineNavigator and use it in many ways at home. Plus chat with your friends, family and shipmates with Onboard Chat—one-on-one or in a group! Download the Disney Cruise Line Navigator and get started! Note: Onboard Chat requires you to provide your full name, stateroom number and birthdate in order to use it. Children should always ask their parent or guardian before using Onboard Chat. Add even more magic to your Disney cruise! Control access by children with the permissions feature.
