Disney Cruise Line Navigator app not working? crashes or has problems?

Disney Cruise Line Navigator Status
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7 User reports:
App has problems
 User reports 7

7 Problems reported in the last 24 hours

Most reported problems

Something else
46.2%

Not working
23.1%

Login
15.4%

Account
7.7%

📋 6 Reported Issues:

M
Mika 2023-04-12

Trying to put a payment towards my cruise, doesn't work. Keeps saying "we're having trouble loading this screen" normally works after a few attempts, isn't working today.

L
Luis F Montijo 2023-03-21

the app does not include my recently paid for reservation. I try to load it but does not recognize mu last name. please note that on my PC, as soon as I open your page it identifies teh reservation. But I need to see it on my iPhone.

S
Sally Ahlgren 2022-07-18

The Disney Navigator app will not allow me to complete "On Line Check In".

S
Sharon 2022-07-16

The ap won't load my reservation. It was working up until Wednesday. Now it says it can't access it.

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B
Bryce 2022-06-22

App continues to crash whenever I open it! Tried deleting redownloading and made sure my iOS was up to date too, still crashes.

R
Robert Oberle 2022-06-17

It won’t load my reservations info and it been going on for 4 days

Showing 1-6 of 6 reported issues:


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Common Disney Cruise Line Navigator Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Disney Cruise Line Navigator iPhone Issues and Solutions

  2. Disney Cruise Line Navigator Android App Issues and Solutions

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Developer: Disney




‼️ Outages Happening Right Now

  • Mar 06, 2026, 12:19 PM

    a Windows user from Orlando, United States reported problems with Disney Cruise Line Navigator : Connection

  • Jan 07, 2026, 11:48 PM

    a iOS user from Oran, United States reported problems with Disney Cruise Line Navigator : Login

  • Dec 27, 2025, 01:23 PM

    a iOS user from Kansas City, United States reported problems with Disney Cruise Line Navigator : Login

  • Oct 20, 2025, 06:32 PM

    a Windows user from Metairie, United States reported problems with Disney Cruise Line Navigator : Account

  • Jul 24, 2025, 08:56 AM

    a AndroidOS user from Gateshead, United Kingdom reported problems with Disney Cruise Line Navigator : Not working

  • Jul 07, 2025, 07:21 PM

    a AndroidOS user from Coral Gables, United States reported problems with Disney Cruise Line Navigator : Not working

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