BorrowBox Library Status

Downloads on my ipad, icon just keeps whirling on my iphone

the timer on my borrowbox audiobook has ceased to function and will not automatically switch off

I have a new Blackview Tab 60 tablet. My previous tablet was a Galaxy Tab 8. Everything worked well on the Galaxy. The Blackview stops my ebook within the story. Sleep is off, battery is in unrestricted, version is 3.13.03. Please help

Although I can listen and read and download books and preview audiobooks I get an unknown error message when I try to preview ebooks. This is happening on both my iPad and iPhone. I have tried reinstalling and resetting BorrowBox but still get error message

Message when trying to open started and not started books for the last 24 hours: "Unknown error please try again later."

On I Phone - was reading a book then froze. Deleted and reinstalled app, now it won’t go beyond Download complete though I can see the book is there. Working fine on iPad.

My books won’t play

Keep getting message stating unknown error try again later. Checked Wi-Fi - all good. Re-booted as well.

Yesterday I downloaded the updated app, since then I have not been able to open the book I was listening to.

I can’t play my audiobook on Borrowbox, the play button doesn’t work and I get an unknown error message. It’s so frustrating, I am listening to a book I’ve been waiting months for and if I don’t get it finished I have to wait till2028 for it!!!!

There is no sound from my audio book from my loan screen. If I look at other audio books and preview there is sound but if I borrow it there is no sound again. It’s was working when I went to bed and then nothing in the morning. I have uninstalled and reinstalled to no avail. Please help, love my audio books

The app is downloading books but not playing them. I was getting an error message earlier but not now

The play function on audio books has stopped working. It works on other apps.

When pressing the 'play' button on BorrowBox nothing happens. Everything else works as normal. I've cancelled the borrowbox app on my iphone and then reinstalled. I still have the same problem above.

I viewed the app on my Apple Watch and after that, whenever I try to play the audiobook I am part way through does not play. I constantly get a message ‘an unknown error occurred please try later’.

I had to renew a book I was halfway through this morning and now that book is stuck at the point I left it. It keeps loosing downloads of that and the other two books I have ready to listen to. Once downloaded they won’t play either. I have uninstalled the app and reinstalled it but the problem remains. Help! Many thanks Jan Brickell

Audio book not playing Pressing the arrow to play but nothing Working fine last night

Borrow box audio book stuck on pause and will not play. Can listen to previews on other books. Have tried uninstalling the app and reinstalling it but without success. This is on my I pad, have been listening to audio books for over 2 years now, please help.

The app was working fine yesterday! But for some reason play doesn’t function So can’t play the audio I uninstalled and reinstalled the app Still doesn’t work Bit frustrating when you are a third of the way in an interesting book! Any ideas what it may be?

Sound won't play on audio book says something on my settings won't let it

I downloaded the latest BorrowBox app update today but when I open it the app is sticking on the update library screen and won’t go any further. It was working alright before downloading this latest update. Please could you fix this. Yours sincerely From Maria

My book won't open I have 135 pages left.

Suddenly keep on up dating at any time of the day

BorrowBox remains in a state of updating on my iPad but I use no problem on my phone, very recent problem

For the past 24h Borrowbox Leicestershire, viewed online on a pc, has been displaying vast amounts of white space between, for example, the genre listings & a couple of pages of white space before individual item details. This makes searching for anything an enormous chore. Oh yes, & preview for audio does not function. Rather a long time for such problems to be left unresolved.

I tried to open borrowbox and got a page saying authentication failed. My account number was there, but when I entered my PIN it was not recognised

I am having problems downloading BorrowBox app onto my kindle. It says Currently unavailable.

Authentication failed Logging in shows spinning wheel on iphone

Page has locked showing 0000 and 0000, with wheel going round and round and not opening.

The new book doesn’t have a renewal button