Are you having issues? Select the issue you are having below and provide feedback to WellSky Personal Care.
- Location setting is missing
- Reason for task marked not done disappears after submitting
- No way to get notified of upcoming shifts
- App refreshes and erases everything
- Seconds timer is never displayed
- Have to answer pandemic questions then clock in
- Have to put none in comments to go to next question
- Can't go back two weeks or three days to see hours worked
After I successfully logined in, the wellsky app shows Network error: Response not successful: Received status code 401
My calender on the app isn't functioning and it's showing dates in multiple 1's or 2's, not the actual date. Please fix this issue.
My Wellsky work account keeps coming up erro 400 how too fix this problem can you please help
Not marking task complete. I indicate no and put in comment and it still show not complete. Some of the task ate not required.
Can’t login or see any information, keep getting error code 400
Trying to log in but it says: Error Response not successful; Received status code 400 What is this?
All I see for dates is either the #1 or #2
Hello my wellsky personal care app isn't working properly. Everytime I login it says error. Help
My calendar for my schedules only go to 9th day then are all 111111112222334
Can't get app. Have a new phone.
I have a Samsung A12 with the Clear Care app... the app continues to not let me log in and logging out. I push the button and they won't turn from red to green... it's the only app on my phone that will not work. Please help.
The app just went off my phone and I need to clock n to my job at Bluebird n louisville Kentucky
My phone is new. My camera has been checked by my phone carrier. Whenever I try to use my camera on this app,it will not work.
I can sign into the app, then I get a blank white page. What's wrong?
It keep saying my location is wrong but its not I be at work n tha house and still want let me clock in
I was working for an agency that used clear care and used the portal with ease and loved it. Tomorrow I start work with a different agency and have not been able to accept the invite to join their clear care portal because it goes immediately to the one I previously used. The old agency has closed me out of their system. I’ve tried removing the app altogether and turned off my tablet to reboot and when I go to accept the invite from my new agency it goes right to the app and says OPEN and when I try it says invalid email address. A viscous circle and I need to access it by 8 am tomorrow. I even created a new email account and asked them to send the invite there which they did but the same thing happens. It goes to the original user name and says invalid. Apparently this is a common occurrence which would make me not want to use clear care if I were an employer. But I have to so HELP
Hello! This app is not working. It allows me to log in then it pushes me out. I have a IPhone Max Pro. Can you please have your technician look at the app… lots of people having issues.
Complete guide to troubleshoot WellSky Personal Care app on iOS and Android devices. Solve all WellSky Personal Care app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ClearCare Online, developers of WellSky Personal Care.
ClearCareGo for Caregivers presents Caregivers of home care agencies using ClearCare with an easy-to-manage schedule and profile management interface. Edit your own profile, clock in and out of shifts, manage tasks, record comments, and view your upcoming schedule, all with a few clicks!