Shipmate app not working? crashes or has problems?

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3 User reports:
App has problems
 User reports 3

3 Problems reported in the last 24 hours

Most reported problems

Something else
62.5%

Not working
25.0%

Crashes
12.5%

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
N
Noelle:

[Solved] I have a Moto 5g & when I download the app for Shipmate-Cruise Tracker, it tells me it won't load

View
solution
V
Vargus:

App keeps crashing. Won't stay open. Can pull up log off cruises

View
solution

📋 5 Reported Issues:

N
Neil 2026-05-10

app says there was an error. Please try again.

S
SteveandCori 2024-02-08

Same problem. Can't update with new cruise. Obviously the developers given up on this app, as multiple people have this issue with no response and no resolution. Too bad.............it was a good app.

F
Fiona Wyse 2023-08-26

Unable to add new cruises just keeps freezing.

S
Sam 2023-07-29

I have been trying intermittently for the last 6 weeks to add my May 2024 cruise to my app but it just gets stuck in 'Adding Cruise'. It doesn't look frozen as the throbber is moving.

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S
Steve Doll 2023-07-15

I can't add our last cruise. I tried before we left and have tried after we got back home. The site says it loading but nothing happens.

Showing 1-5 of 5 reported issues:


Have a Problem with Shipmate: Plan & Track Cruises? Report Issue




Common Shipmate Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Shipmate iPhone Issues and Solutions

  2. Shipmate Android App Issues and Solutions

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‼️ Outages Happening Right Now

  • May 07, 2026, 02:52 PM

    a AndroidOS user from Miami, United States reported problems with Shipmate : Crashes

  • Mar 31, 2026, 02:05 PM

    a Windows user from London, United Kingdom reported problems with Shipmate : Not working

  • Jan 07, 2026, 08:26 PM

    a Windows user from Lincolnton, United States reported problems with Shipmate : Not working

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