Ecosia Status
Are you having issues? Select the issue you are having below and provide feedback to Ecosia.
53 Problems reported in the last 24 hours
🔨🐞 Solved: verified fixes that worked!
[Solved] I’m trying to set up Ecosia on my laptop but it won’t load and will just give me an error message
Search engine is down, I get a "no internet connection" error, but other search engines work.
📋 10 Reported Issues:
Will not access many websites
Anything with an image doesn’t show if search done on the App. There is just a black space. I am tempted to delets the App and just use Safari with Ecosia extension enabled ( already had this). Any advantages to the app? And will i lose bookmarks
It restarted the amount i had done.on the homepage it says that i made 45 searches but when i search something it says i searched up only 10
Keeps crashing when I try to get to settings via 3 dots top left. If I do nothing I can continue to browse ok. Jus can't change any settings or open incognito tab or view recent history etc Thanks
Hi, for a while now when i search for images it gives only full screen of thumbnails but pictures appear for a second while loading and then just disappearand just thumbnails remain. I tried on incognito mode in Chrome and there were no issues whatsoever. Tried on Internet explorer and there also no issues. Removed and added ecosia to my chrome, but issues still there. Lost.
I am having issues with removing a website off the homepage because every time I try to, it crashes. I can’t even go into History because it crashes. I can remove any other website off the Ecosia homepage, but I can’t remove this particular one. The website is IguVerse Knowledgebase. I went there through the IguVerse app on the AppStore to check out the website. Will it remove itself if I don’t go in it anymore?
Some images are not downloading on some sites
My ecosia app has stopped displaying any images. If a website has an image it won’t load it. The images tab keeps just displaying blank boxes. I’m not sure if I maybe changed a setting by accident maybe?
I keep getting the error Leaves to roots: 'We have a problem!' The forest is silent today. Server side error
On opening ecosia app, the cookie choice window wont close after clicking accept choice
Have a Problem with Ecosia: Search to plant trees? Report Issue
Common Ecosia Problems & Solutions. Troubleshooting Guide
Table of Contents:
Contact Support
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Ecosia Website
Privacy Policy: https://www.ecosia.org/privacy
Developer: Ecosia
‼️ Outages Happening Right Now
-
Jun 03, 2026, 07:46 AMa iOS user from Besançon, France reported problems with Ecosia : Not working
-
May 29, 2026, 10:51 AM
a AndroidOS user from Campbell River, Canada reported problems with Ecosia : Not working
-
May 06, 2026, 09:09 AM
a Mac user from Montreuil, France reported problems with Ecosia : Not working
-
Apr 19, 2026, 02:04 PM
a Windows user from Bordeaux, France reported problems with Ecosia : Login
-
Apr 12, 2026, 06:07 PM
a iOS user from West Lafayette, United States reported problems with Ecosia : Login
-
Apr 10, 2026, 05:26 AM
a Windows user from Imperial, United States reported problems with Ecosia : Crashes
-
Apr 05, 2026, 06:39 PM
a AndroidOS user from Edinburgh, United Kingdom reported problems with Ecosia : Not working
-
Mar 20, 2026, 09:36 PM
a iOS user from Toronto, Canada reported problems with Ecosia : Not working
-
Mar 16, 2026, 11:22 AM
a AndroidOS user from Talavera, Philippines reported problems with Ecosia : Crashes
-
Mar 09, 2026, 06:07 PM
a AndroidOS user from Brussels, Belgium reported problems with Ecosia : Not working
-
Started 9 minutes ago
-
Started 13 minutes ago
-
Started 30 minutes ago
-
Started 30 minutes ago
-
Started 31 minutes ago
-
Started 43 minutes ago
-
Started 1 hour ago
