Boxed Status

Last Updated on 2023-03-09 by Boxed

I have a problem with Boxed

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User reports:
No current problems

- Some customers may not see the value in Boxed if they have access to comparable pricing at other stores.

- One customer did not receive the samples listed on their invoice and had difficulty getting them.

- The process of ordering from Boxed may be complicated for some customers, especially those who require universal design protocols.

- One customer in a small Ohio town did not receive people-based help and had to order online or do without.

Cody 2023-07-24

App and website no longer work, website is stuck on a single page.

Amy Fakult 2023-06-01

I keep getting bad request please try again later when I open the app. This has been going on for a few weeks

Showing 1-2 of 2 reported issues:

Common Boxed Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Boxed network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Boxed App
1. On android, goto Settings » Boxed » click [Force Stop]

Clear Boxed App Cache and Data:
1. On android, goto Settings » Apps » Boxed » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Boxed.

On android, goto Settings » Apps or Manage Apps tab.
Click Boxed » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Boxed » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Boxed