Olive app not working? crashes or has problems?

Olive Status

Published by Olive Technologies LLC (U.S.)

Olive is on a mission to reduce waste from online shopping. Shop with Olive at
100s of your favorite retailers and get consolidated deliveries in secure Olive
Shippers with doorstep pickup for easy returns - now with free standard shipping
on all orders.

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Common Olive Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Olive app on iOS and Android devices. Solve all Olive app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Olive iPhone Issues and Solutions

Olive iOS app crashes, not working, errors
Olive iOS app network issues
Olive on iOS has black/white screen

Olive Android App Issues and Solutions

Olive has errors/crashing/not working
Olive server network connectivity issues
Olive has black screen

Olive iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Olive app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Olive app crashes or not working on Iphone (iOS):

Close and restart the Olive app on iPhone
Update Olive app to the Latest Version for iOS
Uninstall and reinstall Olive iPhone app
Update your iPhone to the latest iOS version

Fix Olive on iPhone unable to connect to server/internet connection issues::

To resolve Olive network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Olive black/white screen (blank screen) on iPhone:

Follow the Olive iOS app troubleshooting guide Here →

Olive Android App Issues and Solutions

Fix Olive not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Olive app issues:

Force Stop the Olive App
1. On android, goto "Settings" » click Olive app. » click "Force Stop".

Update Olive to the latest version on PlayStore

Clear Olive App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Olive app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Olive.

Fix Olive unable to contact server/ Olive internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Olive » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Olive » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Olive on android.

Solve Olive black/white screens issue on Android:

Follow the Olive android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Olive Technologies LLC (U.S.), developers of Olive.

100% Contact Match

Developer: Olive Team

E-Mail: [email protected]

Website: Visit Olive Website

About this app

Shop with this app at 100s of your favorite retailers and get consolidated deliveries in secure this app Shippers with doorstep pickup for easy returns - now with free standard shipping on all orders. Enter your credit card information in our secure payment window and set as your default and Olive will help you checkout at 100s of your favorite sites! this app IS BUILDING THE MOST CONVENIENT WAY TO SHOP (+ IT'S GREEN! Shop with us + receive consolidated deliveries in secure 2-way this app Shippers. Drop in any returns and we’ll handle the rest. this app Technologies is an affiliate of the listed retailers and may earn a commission when you use this app. Consolidated Deliveries = Reduced Carbon Emissions. Request a pickup of your 2-way this app Shipper. this app is on a mission to reduce waste from online shopping.