AUTODOC app not working? crashes or has problems?

AUTODOC Status

Published by GmbH AUTODOC on 2023-12-22

Download the AUTODOC app to get original-quality spare parts for your car at the
best price. Find all auto parts in one place! AUTODOC is one of the largest car
part e-shops in Europe.

I have a problem with AUTODOC

Are you having issues? Select the issue you are having below and provide feedback to AUTODOC.

User reports:
App has problems

User reports 26

problems reported in the last 24 hours

24 hour clock

Most reported problems

Not working

53.8%

26.9%

Connection

7.7%

Crashes

7.7%

Reported Issues: 2 Comments

By Hans Jørgen Nielsen 1 year ago

Autodoc is a great place to shop autoparts, - if you can get access. I believe that I have a high standard regarding internet safety via AVG services. Meanwhile I have to go through this "Checking whether you are human" security check before entering the site. Pretty anoying as this can go on and on, until you give up. Autoparts from Germany is second to none, but their internet capabilities, - - - ehhhm. . . . .

By Floria Adrian 1 year ago

Every time I want to purchase what I have in my cart, the app crashes. I receive a confirmation from my bank in their app to approve the purchase but when I go back to the AUTODOC app, the items are still in the cart and but there are no new orders in my accounts history. I have the money for the purchase on my account but AUTODOC app still doesn't process it. I don't know why you discount the products on you're app more than the actual site when it has so many issues/bugs.

Have a Problem with AUTODOC: buy quality car parts? Report Issue

Common AUTODOC Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot AUTODOC app on iOS and Android devices. Solve all AUTODOC app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

AUTODOC iPhone Issues and Solutions

AUTODOC iOS app crashes, not working, errors
AUTODOC iOS app network issues
AUTODOC on iOS has black/white screen

AUTODOC Android App Issues and Solutions

AUTODOC has errors/crashing/not working
AUTODOC server network connectivity issues
AUTODOC has black screen

AUTODOC iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever AUTODOC app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix AUTODOC app crashes or not working on Iphone (iOS):

Close and restart the AUTODOC app on iPhone
Update AUTODOC app to the Latest Version for iOS
Uninstall and reinstall AUTODOC iPhone app
Update your iPhone to the latest iOS version

Fix AUTODOC on iPhone unable to connect to server/internet connection issues::

To resolve AUTODOC network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix AUTODOC black/white screen (blank screen) on iPhone:

Follow the AUTODOC iOS app troubleshooting guide Here →

AUTODOC Android App Issues and Solutions

Fix AUTODOC not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent AUTODOC app issues:

Force Stop the AUTODOC App
1. On android, goto "Settings" » click AUTODOC app. » click "Force Stop".

Update AUTODOC to the latest version on PlayStore

Clear AUTODOC App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "AUTODOC app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch AUTODOC.

Fix AUTODOC unable to contact server/ AUTODOC internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click AUTODOC » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got AUTODOC » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch AUTODOC on android.

Solve AUTODOC black/white screens issue on Android:

Follow the AUTODOC android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at GmbH AUTODOC, developers of AUTODOC.

100% Contact Match

Developer: AutoDoc GMBH - Auto Parts Online Store

E-Mail: [email protected]

Website: Visit AUTODOC Website

About this app

Buy spare parts for autos of all brands: Alfa Romeo, Audi, Vauxhall, BMW, Dacia, Logan, Jeep, Dodge, Isuzu, Jaguar, KIA, Chrysler, Land Rover, Lexus, Mitsubishi, Mercedes-Benz, Mazda, Mercury Cougar, Nissan, Peugeot, Renault, SsangYong, SEAT, Suzuki, Subaru, Toyota, Fiat, Volkswagen, Ford, Honda, Hyundai, Skoda, Porsche Cayenne, Mini Cooper, Iveco, Volvo, and other popular passenger cars and trucks from European, Asian, and US manufacturers. If you have any issues selecting the right spare parts, just start chatting with our support team. - order the best auto parts from among more than 2,500,000 spare parts from original equipment manufacturers. - choose the most suitable payment method from 15 available options. - fill in your shipping details to get the spare parts for your car as soon as possible. - check the requirements for free shipping. Check out special discounts for high-quality original spare parts from the best OEM brands inside AUTODOC daily. - select your car: make, model, and version – petrol or diesel. Whether you have a passenger car, van, or truck, you’ll find the spare parts you need in AUTODOC . Get high-quality spare parts at reasonable prices, fast and easy, with a 2-year warranty. this app is a marketplace for you to find specialized car parts online. There are no second-hand spares here, just new, high-quality car parts at a low cost. this app offers top-quality car parts from more than 45 world-famous manufacturers: Atu, Champion, Era, Filtron, Stark Professional Line, Ridex, Honeywell, Osram, Philips, Nrf, Unger, Varta, Vdo, ZF, Brembo, ATE, Bosch, JURID, FERODO, ZIMMERMANN, TRW, and many others. Over 2,500,000 high-quality, inexpensive spare parts for 6,000 models from 45 car brands are available to buy online today. Find the best auto parts of any size and type, for both passenger cars and commercial vehicles. We guarantee fast and secure delivery of the purchased parts to your home or garage. - track your order inside AUTODOC and get up-to-date order status notifications. - enjoy! Find all auto parts in one place! this app is one of the largest car part e-shops in Europe. Download the this app app to get original-quality spare parts for your car at the best price. Choose the best auto parts from the convenient catalogue. There are about 6,000 different car models of all makes available in AUTODOC . - look for the auto part you need in our convenient catalogue. Buy car parts online quickly, inexpensively, and conveniently via the this app app. Use the article number search to find any car part easily. Shopping in AUTODOC saves you both time and money.