BET+ app not working? crashes or has problems?

BET+ Status

Published by on 2023-12-06

BET+ is a premium online streaming service with over 2,000 hours of your
favorite Black content from the best Black creators. Now you can stream Black
culture: the movies you remember, the TV shows you love and the new series you
can't live without.


I have a problem with BET+

Are you having issues? Select the issue you are having below and provide feedback to BET+.


problems reported in the last 24 hours

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Most reported problems

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Reported Issues: 91 Comments

By Susan E Olson   2 months ago


I've done every work through you have suggested and I still can't play bet but I'm paying full price for it but I can't watch it on my TV I'm really getting angry

By Marina G   4 months ago


I constantly receive error messages telling me to check with prime (video help).

By Mel Bethel   6 months ago


On my Bravia smart TV I'm getting error "sorry this video is not available". Ger whiz, I paid for 1year in advance and can't watch?! They should refund some $ back for the time we're unable to watch shows, movies etc.

By Robin moore   6 months ago


I don’t have vpn but the message is oh no it looks like you’re using a VPN to access the internet. Please disable your VPN and try again. If you have received this message in error lease contact customer support. Again I do not have a VPN

By Jillian Curry   6 months ago


I keep getting " Sorry, this video is not found or no longer available due to date or rights.." and I do not know what to do.

By Thomas Serrano   6 months ago


Just signed up and cannot watch any movie without all the buffering interruptions

By Phyllis   7 months ago


Sign in then it says sorry video not available on all

By jackie campbell   7 months ago


my bet plus app is telling me video is not found or no longer avaiable due to date or rights restrictions please fix it thankyou j. campbell

By Maria Basham   7 months ago


Keeps buffering, been acting like this since 1st payment. Going to have to do better with the app if you want to keep your customers.

By Keisha Harvey   8 months ago


Just started the free trial with the $5.99 plan and once logged in, shows I click on to watch, won't start and gives the message "Sorry, this video is no longer available due to date or rights restrictions." What is the issue? I've tried uninstalling and reinstalling and nothings helping. What will hel this issue?

By Ada breech   8 months ago


Certain Scenes repeats.

By Dominique taylor   8 months ago


Can you please help me out with this matter and fix the app stop it from crashing cuz I already subscribe my subscription and auto Road payment next month

By Tiffany Johnson   8 months ago


It’s not working on my phone

By Doris   9 months ago


Bet+app is not working on my 65inch Vizio tv

By Monica   9 months ago


The app refuses to open.. The cursor spins continuously.. This has been going on for 2 months now!!! I’m paying for an app I can’t use!!

By catherine jones   10 months ago


i gorgot my password and instructions were supposed to be sent to my email on how toreset it but they never came in ive tried numerous times

By James G. WHite   10 months ago


keep getting the same message when i pull up bet+.oh no ot looks like youre using a vpn to acess the internet. please disable your vpn and try again. if you feel you have received this message in error please contact customer support. how do i fix this.

By Deborah Butler   10 months ago


My bet plus account was closed. Can I reopen it

By Sheila Wingate   11 months ago


After selecting a show to watch, it doesn't open up. The proper is going around and around nothing happens.

By Garland Green   11 months ago


Video not playing...Keep showing Sorry, this video is not available... For every video....On my Sony Smart Tv

By Muqtadir Mubdi   11 months ago


Why do I keep getting "sorry this video is not available" in the middle of Ruthless episodes on the BET Plus app connected with my Samsung TV

By Jacquelyn   11 months ago


Why do I keep getting "sorry this video is not available" in the middle of Ruthless episodes?

By SJ   11 months ago


watching movies it stops all of sudden...several times

By Tamara Randell   1 year ago


My Bet+ TV app won't even come on

By Jacqueline Vaden   1 year ago


I'm a subscriber and while watching episodes on series there is a problem loading the next episode. I have to hit the back button twice to go back to to to continue watching. It is always loading . Please help!!!

By karol thompson   1 year ago


movie not playing

By lakisha Mack   1 year ago


I can't get on my app. It's say the app has a bug in it

By Essence Webster   1 year ago


Always buffering and stops playing program watching

By Shanda Sturgis   1 year ago


Why am I paying for an app I can't use I want my money back this is a rip off and no one is doing anything about it

By Shanda Sturgis   1 year ago


It keeps goin on and off my subscription is paid why is it doing that

By Deanna Deanna Johnson   1 year ago


Why can’t I watch a whole episode without it going to another. Example: I’m watching an episode of American Gangster and this episode is 1 hour long but it only play 12 minutes and skip to the next episode

By Holly   1 year ago


Not loading. Just spinning.

By Majeedah Rashid   1 year ago


BET+ keeps saying unavailble error 2000, crashing, stopping in the middle of a video, buffering for long periods of time. This is NOT what I paid for!

By Rachael Hayes   1 year ago


Video is unavailable

By ShaHyra Hogan   1 year ago


I have a charge of $10.66 a month coming from my account each month and I do not have BET+, neither does anyone in my household. Please someone contact me back to discuss this matter.

By james   1 year ago


i keep getting the same message when i pull up bet+.oh no ot looks like youre using a vpn to acess the internet. please disable your vpn and try again. if you feel you have received this message in error please contact customer support. how do i fix this

By james   1 year ago


i keep getting the same message when i pull up bet+.oh no ot looks like youre using a vpn to acess the internet. please disable your vpn and try again. if you feel you have received this message in error please contact customer support. how do i fix this

By Carolyn Cakley   1 year ago


I have Roku and i am paying for Bet+ but i cant stream season 4 of the Oval or season 5 of Sistas . When i try to get those shows it takes tells i need a tv provider i have wifi through T-Mobile. Is that not a tv provider. I just want to watch my shows since i am paying for them. Thank you.

By Raven H   1 year ago


Been trying to watch multiple series no luck. Keeps saying video not available. Smh ridiculous will be canceling my subscription

By Gretchen Muldrow   1 year ago


I was told by one of the agents with BET Plus that it connects to Chromecast there was some problems and they are fixing it but I have yet to hear back from them with with a Android app that works the ones that are coming up say that there's a bug in it and that it's coming from you guys please help me to download an app that is secure and works so that I can stream it to my TV I bought a annual subscription and and have only been able to watch it three times before it cut out off of my Chromecast how else can I stream it to to my older TV without using Chromecast please help

By Victor Goldsberry   1 year ago


Bet+ app not working with Chrome cast. It show bet+ Icon, then screen Display video casting Screen goes dark and it freezes there.

By Mattie 6   1 year ago


Hi this is Mattie I have a problem with my bet+it's not letting me watch the new episodes how do I fix this I already tried to take the app off and redo it on a sign into every last of the one to bet on the website still nothing I never this a new problem like it used to work and now it's not working please help cuz otherwise I'm just paying my money for something I can't even watch on the same day it comes out

By Brandis   1 year ago


That's black people apps for you.. And we supposed to support them.. WOW 😲

By Mimi   1 year ago


This app constantly stops in the middle of shows and movies, it does not work 90% of the time. Please do something about this, I have never came across so many issues with an app.

By Cheryl Riggins   1 year ago


I also have : ladycriggins115@redacted on my devices. I have 2 smart tv's and BET+ is charging me for 2 different accounts but I'm NOT able to watch distaste season5!!!! I am FIRED up!! Take my money but I can not stream watch what I want then I also have paid for previous episodes/seasons so that's even More MONEY!!! Y'all dead a-- wrong and OWE me too!

By Harold Williams   1 year ago


Not updating programs.

By JACINTO JENKINS   1 year ago


Buffering constantly

By Eural Walker   1 year ago


The app is hard to open up and when I do open up it keeps stopping in the middle of each program constantly

By Margaret Alexander   1 year ago


Movies keep freezing and say unavailable.The movie will a man rob God

By Teresa Y Brown   1 year ago


The BET plus buffers continously when I watch it. I am thinking about canceling my subscription

By Patricia Ann Parker   1 year ago


Every since I've had bet + it has been buffering none stop. It's downloaded on my kodi firestick. It's the only channel that does that.

By Kristal morgan   1 year ago


The app will not allow me to watch season2, episode 10 of All the queens men. It skips to the end and starts another series.

By Ferlisha Brown   1 year ago


Crashing on Samsung smart tv

By Sherita Wilson   1 year ago


The app buffers a lot. Sometimes it will say, sorry this video is not available.

By Michele   1 year ago


Cancelling because I can't every watch anything from beginning to end. Spinning/error message/freezes and couple of times the app disappeared and had to reinstall/setup. They need to issue refunds/credits for these problems. Don't have problems with other streaming apps so bye BET+ until you get your app working.

By Lamanda Brookins   1 year ago


I have the same problem that everybody has with this app. Shows keep stopping and freezing or app doesn't work at all. I rarely get to watch yet I'm paying. Clearly a lot of people have complained about the same problem can y'all fix the app once and for all

By Belinda Blackman   1 year ago


Constant spinning, no matter what I try to watch

By Morgan   1 year ago


Paying for a App that works 20% of the time. Same problem just spins then gives an error message. How can this problem be fixed once and for all. I have 6 other streaming apps and only this one is not working. Like other comments not worth the money.

By Valerie Smith   1 year ago


All the queens men not showing keeps going back to home screen not doing this with family business. What is going on with this.

By Nechole hollinquest   1 year ago


My BET plus cuts off in the middle of a show and I can’t start it back or it will pause in the middle of a show and I can’t find it it will go to the next episode.

By Sybile lilly   1 year ago


Pictures won’t pop up when trying to watch it and it won’t let me watch anything it says unavailable

By Sharika Gary   1 year ago


Unable to watch show a lot of lagging and freezing.

By Michelle Lambert   1 year ago


After watching show for about a couple of hours, the shows start to lag and then freeze.

By Ann Davis   1 year ago


I can watch BET PLUS on my phone but not on my TV. Why????

By Tonya   1 year ago


Shows keeps stopping midway and going back to the Home Screen. Sistas ATQM anything I watch on Bet+ It’s very frustrating for the price

By Roneshia McAdams Rivers   1 year ago


Shows are ending early on the app

By Edith Braddy   1 year ago


There's a series I want to watch that season 2 starts tonight, but it won't show the option for season 2 just season 1. The series is All The Queen Men.

By Genea Gartley   1 year ago


Keeps saying sorry, this video is not available. But I here the sound but can’t see the video.

By Twonisha Tiana Sykes   1 year ago


Keeps buffering every 5min

By Andrew Hunt   1 year ago


Every movie I’m trying to watch is freezing, I really need this to stop.

By Eric   1 year ago


Keeps lagging the voices don’t match

By Valerie Smith   1 year ago


Keeps stopping in middle of what you watching, going back to home screen continues to do this.very annoying.

By Sydney   1 year ago


When clicking on BET+ app it opens and when I click on any shows, it keeps spinning then it says “Sorry this video is not available”.

By Teresa Ross   1 year ago


Why can’t I watch the BET plus I did a 7 day trial then after the trial it took 9.99 when I log in it says I have to subscribe if you already took my 9.99 it renews on July 10 so why can’t I watch

By M Stewart   1 year ago


I am having trouble watching all programs on BET+! All shows are buffering and when finally shows voices are not matching up to scene; quite frustrating. My monthly fee is deducted faithfully and I expect to be able to view my programs faithfully. Fix this problem!!!

By Jacqueline R Philip   1 year ago


I can not get any of the updated shows like Sistas Season 4 Eposide 13. I know it aired June 1st. The channel keeps buffering. This is so annoying to be paying for something I can see.

By Bonnie   1 year ago


Interruptions

By Bernadine   1 year ago


As a new subscriber...it's seems to be plenty of frustration as it relates to this app. My concern...are solutions in the making. I spent a lot of time researching in the midst of an error code. Help

By Ms. B. Woods   1 year ago


Sorry, this video is not available. Go Back I can’t watch a complete show without me going back an back… What do I need to do to resolve this situation? Troubleshoot or Disconnect my membership? Troubleshooting didn’t work

By Karen Beckham   1 year ago


I am paying monthly, however when I try to watch a show via BET + it us trying to charge an additional app fee...please advise ..ty

By sherry Davis   1 year ago


I have paid for my bet plus but nothing is showing that I cannot get into my account

By Creshon Robinson   1 year ago


My accoubt has not been working right since last month. They are talking and not matching the audion. On everything on the app

By TANYA WARREN   1 year ago


Yes they took the money off my bank card for my bet plus bill and now they turned it off on my phone now I want it put back on there I sign into my account and they said i had to pay it again and I'm not doing it

By Deborah Lane   1 year ago


Have BET+ on my Roku TV in my living room, trying to add to my TV in the bedroom having problems logging into the TV, can you please help. Thanks Deb

By Sylvia Barker   1 year ago


It keep telling me there is a issue with my prescription, but I’m trying to pay it”

By levin wynder   2 years ago


i can't acess my programming it keeps going to twitter i don't have twitter i don't want a twitter account

By Martha Keggler   2 years ago


I'm getting messages in the middle of a movie episodes that the video is not found or longer available, after my free trial my monthly fee for the subscription was charged twice on the same day

By Lawanna M Dow   2 years ago


My bet plus is not working at all

By Helen Ruffins   2 years ago


The last 20 minutes of the show cuts off. And new episodes will start.

By Samuel Adams   2 years ago


I’ve been trying to connect to BET Plus for the last couple of days and have been unable to watch any shows. What’s the problem? This is not worth the money.

By Mishalene Thomas   2 years ago


restoring my subscription with my amazon account on the fire stick


Common dislikes about BET+ app

- Glitching

- Search needs to be fixed

- Not enough content

- Misleading options

- Lack of selection



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Common BET+ Problems & Solutions. Troubleshooting Guide

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About this app

Plus, there are movies, plays and new series from Tyler Perry that you'll only find on this app+, including Tyler Perry's Ruthless and Tyler Perry's Bruh. • With your own personalized watch list, you can save your favorites and add new movies and series to enjoy. • If multiple people are using this app+, there are now individualized user profiles to keep each person's favorites in one place. • Enjoy Cross-Platform Continue Watching, a new feature that allows you to start watching an episode or movie on one platform, then pick up where you left off, even on a different platform. • Start your subscription today!  this app+ is a premium online streaming service with over 2,000 hours of your favorite Black content from the best Black creators.  You can avoid auto-renew charges by canceling at least 24 hours before the end of your trial or current billing period. • Chromecast support lets you cast your favorite shows to your TV.  Now you can stream Black culture: the movies you remember, the TV shows you love and the new series you can't live without.  Your first seven days are free, then your paid monthly this app+ subscription begins.  This service also includes exclusive, original content such as College Hill: Celebrity Edition, Martin: The Reunion and Kingdom Business.  Full episode streaming is available within the U. S. only. For help, visit app. com/betplus/help or contact support@this app. plus.  Pat Show and All the Queen's Men is available on this app+.  Everything from classics like Martin and House of Payne to modern favorites like The Ms.  The this app+ app requires iOS 11. 2 or later.  The Terms of Use for BET include arbitration for disputes -- see app. com/betplus/legal-faq. html.  And they're all in one place, commercial free.  Just hook up your TV to your Chromecast device. 



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