BET+ app not working? crashes or has problems?

BET+ Status


I have a problem with BET+

Are you having issues? Select the issue you are having below and provide feedback to BET+.



⚠️ Most reported problems ⚠️
Something else
69.1%

Not working
18.7%

Login
5.8%

Photo/Video
4.3%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 96 Reported Issues:

D
Debbie Lunsford 2025-04-16

it keeps saying I already have an account but I don't, but I want one

O
Orbra Porter 2025-02-06

Sorry this video is not available

M
Mac 2024-12-19

Keeps, saying Code incorrect

D
Delvia Williams 2024-11-30

My BET+ keep freezing and breaking up

A
Annette Wingfield-Green 2024-08-05

I have a bet. Plus, account through Hulu. The payment for my account was posted on 7/22/2024 for $10.99. I have not been able to access my account on any of my Hulu devices since that day. It keeps given me an error code saying there is an issue with your subscription payment. When I connected Roku to resolve the issue that said I need to contact bet.plus. I need someone to help my resolve it issue. I can login in on my phone, but not on any of my devices connected to Hula.

S
Susan E Olson 2024-02-08

I've done every work through you have suggested and I still can't play bet but I'm paying full price for it but I can't watch it on my TV I'm really getting angry

M
Marina G 2023-11-29

I constantly receive error messages telling me to check with prime (video help).

M
Mel Bethel 2023-10-11

On my Bravia smart TV I'm getting error "sorry this video is not available". Ger whiz, I paid for 1year in advance and can't watch?! They should refund some $ back for the time we're unable to watch shows, movies etc.

R
Robin Moore 2023-10-03

I don’t have vpn but the message is oh no it looks like you’re using a VPN to access the internet. Please disable your VPN and try again. If you have received this message in error lease contact customer support. Again I do not have a VPN

J
Jillian Curry 2023-09-21

I keep getting " Sorry, this video is not found or no longer available due to date or rights.." and I do not know what to do.

T
Thomas Serrano 2023-09-20

Just signed up and cannot watch any movie without all the buffering interruptions

P
Phyllis 2023-09-10

Sign in then it says sorry video not available on all

J
Jackie Campbell 2023-09-06

my bet plus app is telling me video is not found or no longer avaiable due to date or rights restrictions please fix it thankyou j. campbell

M
Maria Basham 2023-08-20

Keeps buffering, been acting like this since 1st payment. Going to have to do better with the app if you want to keep your customers.

K
Keisha Harvey 2023-08-08

Just started the free trial with the $5.99 plan and once logged in, shows I click on to watch, won't start and gives the message "Sorry, this video is no longer available due to date or rights restrictions." What is the issue? I've tried uninstalling and reinstalling and nothings helping. What will hel this issue?

A
Ada Breech 2023-07-21

Certain Scenes repeats.

D
Dominique Taylor 2023-07-21

Can you please help me out with this matter and fix the app stop it from crashing cuz I already subscribe my subscription and auto Road payment next month

T
Tiffany Johnson 2023-07-20

It’s not working on my phone

D
Doris 2023-07-02

Bet+app is not working on my 65inch Vizio tv

M
Monica 2023-07-01

The app refuses to open.. The cursor spins continuously.. This has been going on for 2 months now!!! I’m paying for an app I can’t use!!

C
Catherine Jones 2023-06-07

i gorgot my password and instructions were supposed to be sent to my email on how toreset it but they never came in ive tried numerous times

J
James G. WHite 2023-06-06

keep getting the same message when i pull up bet+.oh no ot looks like youre using a vpn to acess the internet. please disable your vpn and try again. if you feel you have received this message in error please contact customer support. how do i fix this.

D
Deborah Butler 2023-05-25

My bet plus account was closed. Can I reopen it

S
Sheila Wingate 2023-05-18

After selecting a show to watch, it doesn't open up. The proper is going around and around nothing happens.

G
Garland Green 2023-05-04

Video not playing...Keep showing Sorry, this video is not available... For every video....On my Sony Smart Tv

M
Muqtadir Mubdi 2023-05-03

Why do I keep getting "sorry this video is not available" in the middle of Ruthless episodes on the BET Plus app connected with my Samsung TV

J
Jacquelyn 2023-05-02

Why do I keep getting "sorry this video is not available" in the middle of Ruthless episodes?

S
SJ 2023-04-21

watching movies it stops all of sudden...several times

T
Tamara Randell 2023-03-14

My Bet+ TV app won't even come on

J
Jacqueline Vaden 2023-03-06

I'm a subscriber and while watching episodes on series there is a problem loading the next episode. I have to hit the back button twice to go back to to to continue watching. It is always loading . Please help!!!

K
Karol Thompson 2023-02-19

movie not playing

L
Lakisha Mack 2023-02-08

I can't get on my app. It's say the app has a bug in it

E
Essence Webster 2023-01-27

Always buffering and stops playing program watching

S
Shanda Sturgis 2023-01-26

Why am I paying for an app I can't use I want my money back this is a rip off and no one is doing anything about it

S
Shanda Sturgis 2023-01-26

It keeps goin on and off my subscription is paid why is it doing that

D
Deanna Deanna Johnson 2023-01-25

Why can’t I watch a whole episode without it going to another. Example: I’m watching an episode of American Gangster and this episode is 1 hour long but it only play 12 minutes and skip to the next episode

H
Holly 2023-01-21

Not loading. Just spinning.

M
Majeedah Rashid 2023-01-16

BET+ keeps saying unavailble error 2000, crashing, stopping in the middle of a video, buffering for long periods of time. This is NOT what I paid for!

R
Rachael Hayes 2023-01-14

Video is unavailable

S
ShaHyra Hogan 2023-01-13

I have a charge of $10.66 a month coming from my account each month and I do not have BET+, neither does anyone in my household. Please someone contact me back to discuss this matter.

J
James 2023-01-13

i keep getting the same message when i pull up bet+.oh no ot looks like youre using a vpn to acess the internet. please disable your vpn and try again. if you feel you have received this message in error please contact customer support. how do i fix this

J
James 2023-01-13

i keep getting the same message when i pull up bet+.oh no ot looks like youre using a vpn to acess the internet. please disable your vpn and try again. if you feel you have received this message in error please contact customer support. how do i fix this

C
Carolyn Cakley 2023-01-11

I have Roku and i am paying for Bet+ but i cant stream season 4 of the Oval or season 5 of Sistas . When i try to get those shows it takes tells i need a tv provider i have wifi through T-Mobile. Is that not a tv provider. I just want to watch my shows since i am paying for them. Thank you.

R
Raven H 2022-12-28

Been trying to watch multiple series no luck. Keeps saying video not available. Smh ridiculous will be canceling my subscription

G
Gretchen Muldrow 2022-12-04

I was told by one of the agents with BET Plus that it connects to Chromecast there was some problems and they are fixing it but I have yet to hear back from them with with a Android app that works the ones that are coming up say that there's a bug in it and that it's coming from you guys please help me to download an app that is secure and works so that I can stream it to my TV I bought a annual subscription and and have only been able to watch it three times before it cut out off of my Chromecast how else can I stream it to to my older TV without using Chromecast please help

V
Victor Goldsberry 2022-11-12

Bet+ app not working with Chrome cast. It show bet+ Icon, then screen Display video casting Screen goes dark and it freezes there.

M
Mattie 6 2022-11-03

Hi this is Mattie I have a problem with my bet+it's not letting me watch the new episodes how do I fix this I already tried to take the app off and redo it on a sign into every last of the one to bet on the website still nothing I never this a new problem like it used to work and now it's not working please help cuz otherwise I'm just paying my money for something I can't even watch on the same day it comes out

B
Brandis 2022-10-27

That's black people apps for you.. And we supposed to support them.. WOW 😲

M
Mimi 2022-10-15

This app constantly stops in the middle of shows and movies, it does not work 90% of the time. Please do something about this, I have never came across so many issues with an app.

C
Cheryl Riggins 2022-10-13

I also have : ladycriggins115@redacted on my devices. I have 2 smart tv's and BET+ is charging me for 2 different accounts but I'm NOT able to watch distaste season5!!!! I am FIRED up!! Take my money but I can not stream watch what I want then I also have paid for previous episodes/seasons so that's even More MONEY!!! Y'all dead a-- wrong and OWE me too!

H
Harold Williams 2022-10-13

Not updating programs.

J
JACINTO JENKINS 2022-10-09

Buffering constantly

E
Eural Walker 2022-10-06

The app is hard to open up and when I do open up it keeps stopping in the middle of each program constantly

M
Margaret Alexander 2022-09-27

Movies keep freezing and say unavailable.The movie will a man rob God

T
Teresa Y Brown 2022-09-20

The BET plus buffers continously when I watch it. I am thinking about canceling my subscription

P
Patricia Ann Parker 2022-09-17

Every since I've had bet + it has been buffering none stop. It's downloaded on my kodi firestick. It's the only channel that does that.

K
Kristal Morgan 2022-09-14

The app will not allow me to watch season2, episode 10 of All the queens men. It skips to the end and starts another series.

F
Ferlisha Brown 2022-09-05

Crashing on Samsung smart tv

S
Sherita Wilson 2022-08-26

The app buffers a lot. Sometimes it will say, sorry this video is not available.

M
Michele 2022-08-23

Cancelling because I can't every watch anything from beginning to end. Spinning/error message/freezes and couple of times the app disappeared and had to reinstall/setup. They need to issue refunds/credits for these problems. Don't have problems with other streaming apps so bye BET+ until you get your app working.

L
Lamanda Brookins 2022-08-21

I have the same problem that everybody has with this app. Shows keep stopping and freezing or app doesn't work at all. I rarely get to watch yet I'm paying. Clearly a lot of people have complained about the same problem can y'all fix the app once and for all

B
Belinda Blackman 2022-08-15

Constant spinning, no matter what I try to watch

M
Morgan 2022-08-13

Paying for a App that works 20% of the time. Same problem just spins then gives an error message. How can this problem be fixed once and for all. I have 6 other streaming apps and only this one is not working. Like other comments not worth the money.

V
Valerie Smith 2022-08-12

All the queens men not showing keeps going back to home screen not doing this with family business. What is going on with this.

N
Nechole Hollinquest 2022-08-11

My BET plus cuts off in the middle of a show and I can’t start it back or it will pause in the middle of a show and I can’t find it it will go to the next episode.

S
Sybile Lilly 2022-08-10

Pictures won’t pop up when trying to watch it and it won’t let me watch anything it says unavailable

S
Sharika Gary 2022-07-31

Unable to watch show a lot of lagging and freezing.

M
Michelle Lambert 2022-07-17

After watching show for about a couple of hours, the shows start to lag and then freeze.

A
Ann Davis 2022-07-16

I can watch BET PLUS on my phone but not on my TV. Why????

T
Tonya 2022-07-16

Shows keeps stopping midway and going back to the Home Screen. Sistas ATQM anything I watch on Bet+ It’s very frustrating for the price

R
Roneshia McAdams Rivers 2022-07-15

Shows are ending early on the app

E
Edith Braddy 2022-07-15

There's a series I want to watch that season 2 starts tonight, but it won't show the option for season 2 just season 1. The series is All The Queen Men.

G
Genea Gartley 2022-07-09

Keeps saying sorry, this video is not available. But I here the sound but can’t see the video.

T
Twonisha Tiana Sykes 2022-07-07

Keeps buffering every 5min

A
Andrew Hunt 2022-07-01

Every movie I’m trying to watch is freezing, I really need this to stop.

E
Eric 2022-06-30

Keeps lagging the voices don’t match

V
Valerie Smith 2022-06-25

Keeps stopping in middle of what you watching, going back to home screen continues to do this.very annoying.

S
Sydney 2022-06-21

When clicking on BET+ app it opens and when I click on any shows, it keeps spinning then it says “Sorry this video is not available”.

T
Teresa Ross 2022-06-16

Why can’t I watch the BET plus I did a 7 day trial then after the trial it took 9.99 when I log in it says I have to subscribe if you already took my 9.99 it renews on July 10 so why can’t I watch

M
M Stewart 2022-06-10

I am having trouble watching all programs on BET+! All shows are buffering and when finally shows voices are not matching up to scene; quite frustrating. My monthly fee is deducted faithfully and I expect to be able to view my programs faithfully. Fix this problem!!!

J
Jacqueline R Philip 2022-06-10

I can not get any of the updated shows like Sistas Season 4 Eposide 13. I know it aired June 1st. The channel keeps buffering. This is so annoying to be paying for something I can see.

B
Bonnie 2022-06-06

Interruptions

B
Bernadine 2022-06-05

As a new subscriber...it's seems to be plenty of frustration as it relates to this app. My concern...are solutions in the making. I spent a lot of time researching in the midst of an error code. Help

M
Ms. B. Woods 2022-06-04

Sorry, this video is not available. Go Back I can’t watch a complete show without me going back an back… What do I need to do to resolve this situation? Troubleshoot or Disconnect my membership? Troubleshooting didn’t work

K
Karen Beckham 2022-05-31

I am paying monthly, however when I try to watch a show via BET + it us trying to charge an additional app fee...please advise ..ty

S
Sherry Davis 2022-05-18

I have paid for my bet plus but nothing is showing that I cannot get into my account

C
Creshon Robinson 2022-05-15

My accoubt has not been working right since last month. They are talking and not matching the audion. On everything on the app

T
TANYA WARREN 2022-05-12

Yes they took the money off my bank card for my bet plus bill and now they turned it off on my phone now I want it put back on there I sign into my account and they said i had to pay it again and I'm not doing it

D
Deborah Lane 2022-05-11

Have BET+ on my Roku TV in my living room, trying to add to my TV in the bedroom having problems logging into the TV, can you please help. Thanks Deb

S
Sylvia Barker 2022-05-09

It keep telling me there is a issue with my prescription, but I’m trying to pay it”

L
Levin Wynder 2022-04-18

i can't acess my programming it keeps going to twitter i don't have twitter i don't want a twitter account

M
Martha Keggler 2022-04-10

I'm getting messages in the middle of a movie episodes that the video is not found or longer available, after my free trial my monthly fee for the subscription was charged twice on the same day

L
Lawanna M Dow 2022-04-04

My bet plus is not working at all

H
Helen Ruffins 2022-03-24

The last 20 minutes of the show cuts off. And new episodes will start.

S
Samuel Adams 2022-03-12

I’ve been trying to connect to BET Plus for the last couple of days and have been unable to watch any shows. What’s the problem? This is not worth the money.

M
Mishalene Thomas 2022-02-28

restoring my subscription with my amazon account on the fire stick

Showing 1-96 of 96 reported issues:

Have a Problem with BET+? Report Issue






  Contact Support

Verified email  

Contact e-Mail: support@bet.plus


Verified email ✔✔

E-Mail: support@bet.plus

Website: 🌍 Visit BET+ Website

Privacy Policy: https://www.bet.com/privacy-policy.html

Developer: BET Networks




‼️ Outages Happening Right Now

  • Mar 06, 2025, 04:41 AM

    a user from The Bronx, United States reported problems with BET+ : Login

  • Mar 01, 2025, 09:34 PM

    a user from Griffin, United States reported problems with BET+ : Not working

  • Started 2 minutes ago

    easyJet

  • Started 3 minutes ago

    Bubble Witch 3 Saga

  • Started 8 minutes ago

    bitkasten

  • Started 10 minutes ago

    ReitZeit

  • Started 10 minutes ago

    PrintMaker

  • Started 11 minutes ago

    Reolink

  • Started 16 minutes ago

    CTRONICS