CIH MOBILE Reviews

CIH MOBILE Reviews

Published by on 2024-09-25

🏷️ About: CIH Mobile is a mobile banking application that allows users to access their bank accounts and perform various banking operations from anywhere and at any time. With CIH Mobile, users can check their account balance, view transaction history, pay bills, recharge telecom, manage their cards, make transfers, follow their loans, and much more.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
61.7%

😎👌🔥 Positive experience
23.3%

🙄💅🫥 Neutral
15.0%

~ from Justuseapp.com NLP analysis of 3,126 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Overall experience is great, does what a banking app is supposed to do

- Arabic version of the app is available

- Last update brought face ID support



Read 29 Customer Service Reviews 👿🤬😡😠💢😤

3.9 out of 5

Awful experience

2022-05-29

After i entered the correct informations I didn’t receive the confirmation message, while it was inconvenient it wasn’t the deal breaker, because they did provide a link to click if I didn’t receive the message, but it did absolutely nothing which was extremely frustrating.
Please figure this out because I actually need CIH to keep track of my account

The app is getting worse

2022-06-30

After CIH being slower by time now is not showing all my transactions, I’m very confused about what else is missing, and what is my real balance is, and today is totally offline ??!!

ios 14 or later ?

2022-07-31

now i am forced to uninstall CIH because of your smart last update my iPhone 6 is not supported anymore and many other iPhones as well . Are you kidding me developers? I can't even download the last compatible version or access to my account on CIH 😡😡😡

Log in Problem

2022-09-01

i cant log in CIH even i updated it and when i want to check my balance i go to web this app bank , useless app i tried many times and same thing

The application doesn’t seem to send me verification codes to my number.

2022-10-03

I can’t use the application to do much because it’s always asking for the verification codes that I don’t receive. This makes me use my laptop instead and use the website. I wish you can work on this issue.

It’s not quite there yet

2022-11-03

CIH is pretty slow and it gets the job done but it needs some major improvements that will make our experience smoother for example , the casual technical errors when CIH doesn’t even wanna log in. That shouldn’t even be there.
So please request a stable login process when we don’t have to wait for hours to just login to CIH .

You need a good designers guys

2022-12-05

I use CIH for more than 3 years ,You have to work on CIH design guys , if you can’t find a good designer contact me please

Good & Useful App

2023-01-05

Until now im very satisfied i would like to have an option to hide my balances until i choose to show them other than that everything is working fine thank to the team for the effort.

Imporvement request

2023-02-06

I would like to see this features on the next update :
- Blur/Hide total balance until making an action.
- Darke Mode.
- When there’s a new update show me a notification. And when there’s a new update is available and you are trying to login you can’t login and CIH doesn’t show any message, adding a messange would be helpfull to encourage user to update.

Face id devices

2023-03-10

Needs an update for face id devices, doesn't look compatible and the notch is not designed into CIH

REQUEST

2023-04-08

can you adapt the interior design of CIH the new iphones with notch because it hides alot of content

A like the service

2023-05-10

I love the service, just I hope to change designs and add English/Arabic languages..

Good luck

Thank you

2023-06-10

Good to know that you guys check the feedback. Keep up the good work.

Great UX, still needs some tweeks

2023-07-12

The overall experience is great, it does what a banking app is supposed to do. There are still a few things that don't make it a completely online banking experience like delivery of debit card and cheques but that's not too much of an issue.

I mainly use the Arabic version of CIH , and it's just not there yet, there are still many strings in french which makes the experience not ideal. Please work on that.

iPhone 11 Pro Max Resolution

2023-08-12

You guys need to fix the resolution because it’s not working properly.

Amazing Banking App

2023-09-13

this app is providing amazing banking services through CIH, you can do almost everything without the need to go to the bank agency

Improvement Request

2023-10-15

I would like to see CIH in DARK MODE, please follow the lead of social media app that uses Dark mode!!!

Best banking app in Morocco

2023-11-15

This is by far the best, and most comprehensive banking app I've used in Morocco so far.
It just lets you do everything from your smartphone without ever having to go to the physical agency.
Thanks this app for this amazing service. One last addition would be to consider adding Arabic & English languages as well.

Future bank

2023-12-17

Thank you so much for your attention and your hard work you’re making it so easier to get what ever we want from the bank services I am so happy to be one of your clients,
You are doing a great job keep going 🙏

[now it works] Face ID needs improvement

2024-01-17

Everything seems to work now just ok, thank you this app devs for your amazing work, keep it up!!

——— the resolved issue was:
The last update brought face ID support, for quite Some time it worked fine for me so I didn’t had to write the password every time, instead I relied on face id to quickly log in, but recently, I don’t know what went wrong but for some reason or another Face ID doesn’t work anymore!!!

when ever I am trying to activate FaceID inside CIH , CIHA MOBILE just freezes and closes CIH unexpectedly, and this behavior happens every time i try to enable face ID.

I tried to re-install CIH , tried many things but with no success.

Doesn’t give me access

2024-12-22

Even after using touch id or password to login it keeps loading and stops without any error in the login screen

System broken

2024-12-22

One the worst front end very poor design. I wasn’t expecting from a big bank. The system is broken SMS doesn’t work correctly, I need to enter my times my credentials to be able to login. Worst experience I have ever faced.

Bugs

2024-12-22

Alot of bugs in ios 13, fix this asap ! Make it compatible please

Face ID

2024-12-22

Face ID doesn’t work . I have to write the password each time I use CIH

No connection the weekend

2024-12-22

CIH is amazing, works very good, the best in the Moroccan market, EXCEPT that CIH does NOT work the weekends. I hope you solve this.

Use better servers

2024-12-22

And have a better front end for CIH , it isn’t far from being the perfect banking app.

Best bank in morocco at the moment.

2024-12-22

Hands down the best. CIH is amazing and you can do everything related to banking from your phone.

Face ID blocked

2024-12-22

Hello , i have an issue with CIH when i want to activate the face ID CIH close automatically..

Support Ios 13

2024-12-22

Please update the application does not support ios 13 and FacID



Is CIH Safe? 🤗🙏


Yes. CIH MOBILE is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 3,126 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.9/5 . Justuseapp Safety Score for CIH Is 27.5/100.


Is CIH Legit? 💯


Yes. CIH MOBILE is legit, but not 100% legit to us. This conclusion was arrived at by running over 3,126 CIH MOBILE User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for CIH Is 45.1/100..


Is CIH MOBILE not working? 🚨


CIH MOBILE works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with CIH MOBILE? Post a Review




Features

- Check account balance and transaction history

- Pay bills

- Recharge telecom

- Manage cards (view card list, set card limits, activate/deactivate cards, report lost/stolen cards)

- Make transfers and view transfer history

- Recharge BINATNA cards and view recharge history

- Follow loans

- View direct debits

- View bancassurance products

- View securities portfolio and transaction history

- Order checkbooks and LCNs

- Request RIB

- Simulate a credit

- Contact a bank advisor

- View tourism and e-commerce allowances

- Update profile

- Find a CIH Bank branch or ATM nearby or anywhere in Morocco.

  Customer Service/Support
Developer:
Crédit Immobilier et Hôtelier

Contact e-Mail:

Website: