OTP Auth Status
Are you having issues? Select the issue you are having below and provide feedback to OTP Auth.
problems reported in the last 24 hours
Summary of OTP Auth Problems 😠👌🔥
- iCloud sync may cause loss of authenticity information for some websites
- Developer did not respond to support email regarding lost information
- App has issues with duplicates and reappearing accounts after deletion or moving to a folder
Have a Problem with OTP Auth? Report Issue
Common OTP Auth Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot OTP Auth app on iOS and Android devices. Solve all OTP Auth app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Roland Moers, developers of OTP Auth.
And most important: OTP Auth does not connect to the internet and will not send your accounts to someone else! (Unless you enable iCloud sync where an AES-256 encrypted copy of your accounts is stored in your iCloud Drive. In particular, for both locally stored data as well as data stored in the iCloud Drive (when iCloud Sync is enabled). Make your accounts safe again! - Import/Export encrypted accounts using AirDrop, iCloud, Dropbox, Mail, ... All data stored by OTP Auth is stored using strong AES-256 encryption. The password for those files never leaves your device such that noone but you can read your data. OTP Auth adds support for two-factor authentication to your iPhone and iPad. OTP Auth does not collect information about you or send them anywhere. It can be used with Dropbox, Facebook, GitHub, Google Mail and many more. This applies for all data. You won't be asked to allow access to your contacts or your location. The password for that copy will never leave your phone.
