PhotoRoom app not working? crashes or has problems?

PhotoRoom Status

Published by on 2023-12-28

Create studio-quality images in seconds. In one tap, remove the background and
compose an image that will showcase a product or a model.


I have a problem with PhotoRoom

Are you having issues? Select the issue you are having below and provide feedback to PhotoRoom.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
185.0%

Not working
75.0%

Photo/Video
15.0%

Login
5.0%


Reported Issues: 37 Comments

By Allison Reina   5 months ago


I’m trying to create a picture and every time I try to edit the font my whole app crashes.

By Eric   6 months ago


I have subscribed. Keeps getting stuck when adding an image to a batch. I restart, same thing. I can't remove the image etc.

By Ann   9 months ago


Hi, The unsplash features keeps showing an error occurred message when I try to use a picture. It did work previously. I gave cleaned my cache and data. I don't have Pro. Thank you

By Ann   9 months ago


Hi, The unsplash features keeps showing an error occurred message when I try to use a picture. It did work previously. I gave cleaned my cache and data. I don't have Pro. Thank you

By Bobbie Liggins   10 months ago


My app keeps freezing.

By Juan Alonzo   11 months ago


App keeps crashing when I open it, I have pro and app just doesn’t open

By Amy Hanna   11 months ago


Horrendously slow. I have to put the phone down and go do something. I mean a good 5 minutes and sometimes it closes the app all together.

By RB   11 months ago


An error occurred. Check your connection. Rebooted. Internet is fine. Error continues.

By Amy Gruis   1 year ago


An error occurred. Check your connection. Rebooted. Internet is fine. Error continues.

By Mark Kenny   1 year ago


The download button is greyed out - cannot download edited images today

By Farrah   1 year ago


I subscribed and paid and yet this app has NEVER worked for me! This feels like financial scam for taking peoples money and delivering ZERo! #JustSayNoToPhotoRoom!

By Saskia   1 year ago


Hi, the app doesn't scan photo's anymore.

By Diane   1 year ago


I cannot upload photos to Photo Room because I keep getting a code that says: An Error Occurred, Check Your Connection Again. There is no problem with my connection and I can't figure out how to fix this

By Karin Altmann   1 year ago


Lots of problems, sorry. 1. PR keeps quitting on iPhone. 2. processes have changed since update - now really clumsy, unintuitive and SLOW. 3. trying to log in on the Web app on my MacBook - I do everything - follow the secret code etc. My log in still doesn't register on the web-page. Help!!! I look forward to your help.

By NOEL STAMPER   1 year ago


Have pro version and when trying to do batch photos and modify them to change background or anything on the desktop it keeps removing the photo. Unable to get anything done with this background remover.

By Felicia   1 year ago


I try photoRoom and liked the app. Then I applied for the pay pro version, after that I was unable to use photoroom, get my information or anything. Now I have issues canceling. I do not recommend this app until there's a better way of communicating with customer service and an easy way of getting a refund if you have a problem

By Sumayyah   1 year ago


Photo room keeps saying photoroom has stopped since I downloaded the app.I have not been able to make use of the app.

By Elizabeth Edet   1 year ago


PhotoRoom studio is not avalible in device pls in need help from Google play store

By Jonathan   1 year ago


Hello there, I'm having trouble trying to create a new design on PhotoRoom. Every time I try to go in and begin creating, everything that I need to use on the create site keeps disappearing and it's making it really hard for me to start creating if everything on the screen keeps disappearing. Do you think you can fix this bug so nobody else will have this problem?

By Robin Goldberg   1 year ago


The app keeps freezing. I rebooted my iphone several times and reinstalled the app again. Still NOT working and I was charged a fee to subscribe again because I could not find a way to log in. How can this be fixed. It is stopping my business in its tracks!

By rohinishri   1 year ago


Hello there, today there was a problem with PhotoRoom where every time I try to go and edit the background, it takes a really long time for everything to load up and the background edit page keeps slowing down every time. Can you please try and this fix this so I won't have any more problems editing my background?

By Jonathan   1 year ago


Hello there, today there was a problem with PhotoRoom where every time I try to go and edit the background, it takes a really long time for everything to load up and the background edit page keeps slowing down every time. Can you please try and this fix this so I won't have any more problems editing my background?

By Kim   1 year ago


Everytime a photo is loaded and statarts to scan, "an error occurred" pops up! 48 hrs now! Deleted and reinstalled app, same error message! I'm guessing app has a "free" life and then in order to work you have to pay for upgrade to Pro?!?!?

By Sav   1 year ago


app exiting out by itself whenever I go to additionally edit/clean up the cutout

By Barbara Mazzone   1 year ago


App not working - is there a fix

By Beilyn pinto   1 year ago


My app keeps selecting its own pictures and not allowing me to use it properly. It’s like it has a mind of its own.

By April mae   1 year ago


Im not sure if its been since updating my iphone or what but every time i click cutout the app wont let me do that option anymore it shuts down or freezes up completely.

By karen   1 year ago


can load photos to do a batch edit, but then each photo gets a red cross and it doesn't remove any background, been a couple of days now, have restarted my phone, have uninstalled and reinstalled ap, nothing has worked

By J   1 year ago


App doesn't scan pictures anymore what makes it useless

By Brooke   2 years ago


My app works for about 6 edits and then it crashes so I have to constantly go back in to finish editing my batch.

By JOHNATHON HUDSON   2 years ago


App will not scan pictures just "scans" and never does anything

By Mils   2 years ago


The app keeps crashing. Wont even open. Whats going on??

By Diana Emmert   2 years ago


You click on app and it opens and then crashes before you can click on anything. Been that way all day.

By NANCY J ARMSTRONG   2 years ago


I might take one photo and then it just won't take the back ground out. This has happened the last 2 days

By Elena Altinkum   2 years ago


Can open app help

By Tamara   2 years ago


it just keeps crashing and I cant even open the app, it crashes after just couple of seconds

By Samson   2 years ago


The photoroom app keep stopping


Common dislikes about PhotoRoom app

- Layers tool is in the way and can't be minimized, moved or customized

- Scanning process removes shadows

- Batch editing is not as intuitive as before

- App crashes when selecting more than 8-10 photos

- Format changes have made the app less simplistic

- Layout is now odd

- QR codes are added automatically



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Common PhotoRoom Problems & Solutions. Troubleshooting Guide


   



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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ARTIZANS OF PHOTO VIDEO BACKGROUND EDITOR APP, developers of PhotoRoom.


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Website: Visit KVADGroup App Studio Website



About this app

In one tap, remove the background and compose an image that will showcase a product or a model. this app is an image editing app that lets you capture, edit, and mix images by editing objects.  We mean it when we say we do visual magic so you can sell faster! this app Pro subscriptions are charged monthly or annually to your iTunes Account after your 3 days trial ends.  Your iTunes Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal.  To stop auto-renewal, visit Account Settings in iTunes after purchase.  Subscriptions will then auto-renew every month or year unless turned off at least 24 hours before the end of the current period.  Editing perfect product shots is a breeze (and dare we say, fun! ).  With our Magic Retouch, now you can remove any unwanted details effortlessly (POOF!  We use artificial intelligence to automatically cut out the background and overlay your subject over a gorgeous background.  Create studio-quality images in seconds.  Any unused portion of a free trial, if offered, will be forfeited when you purchase a subscription, if applicable. 



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