Are you having issues? Select the issue you are having below and provide feedback to RSA SecurID Authenticate.
- Had to upgrade to new version with four RSA tokens
- Low contrast colors with tiny icons and no way to magnify them
- Cannot identify server identity
- CarPlay not working
RSA Authenticator SecurID app not working ion IPhone 14 Plus Once app is installed, the following error message appears: the imported OTP credential is not intended for this device and has been removed. How can this be resolved?
I have been using securid an anthicatar for over 4yrs thay both just pack up, don't know why
i installed the RSA authentication app after that it is not working so i uninstall the app again i reinstall the app now it is not accepting the registration code and showing error like contact your administrator what i need to now
keep receiving authenticate not responding message, when trying to open
Complete guide to troubleshoot RSA SecurID Authenticate app on iOS and Android devices. Solve all RSA SecurID Authenticate app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at RSA Security, developers of RSA SecurID Authenticate.
The Authenticate app lets you conveniently verify your identity by tapping the device, verifying with Touch ID or Face ID, or by entering a tokencode generated by RSASecurIDAuthenticate . The RSA SecurID® Authenticate app works with RSA SecurID Access to provide strong authentication and convenient single sign-on to corporate applications. Install RSASecurIDAuthenticate on your iOS device, and then use the device to authenticate to applications protected by RSA SecurID Access. Note: Your company must be an RSA SecurID Access customer to use RSASecurIDAuthenticate. Please contact your administrator if you did not receive the information required to register your device.