RSA SecurID Authenticate app not working? crashes or has problems?

RSA SecurID Authenticate Status


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⚠️ Most reported problems ⚠️

Something else
66.7%

Not working
16.7%

Screen
16.7%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of RSA SecurID Authenticate Problems 😠👌🔥

- Had to upgrade to new version with four RSA tokens

- Low contrast colors with tiny icons and no way to magnify them

- Cannot identify server identity

- CarPlay not working

  4 Reported Issues: 😵🆘🛟🚨📢

Maureen Vandermey
2023-09-13

RSA Authenticator SecurID app not working ion IPhone 14 Plus Once app is installed, the following error message appears: the imported OTP credential is not intended for this device and has been removed. How can this be resolved?

Clayton
2023-05-27

I have been using securid an anthicatar for over 4yrs thay both just pack up, don't know why

BHAVANI S S
2022-08-25

i installed the RSA authentication app after that it is not working so i uninstall the app again i reinstall the app now it is not accepting the registration code and showing error like contact your administrator what i need to now

Alfred Davis
2022-05-17

keep receiving authenticate not responding message, when trying to open

Showing 1-4 of 4

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Common RSA SecurID Authenticate Problems & Solutions. Troubleshooting Guide

     


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About this app

The Authenticate app lets you conveniently verify your identity by tapping the device, verifying with Touch ID or Face ID, or by entering a tokencode generated by RSASecurIDAuthenticate .  The RSA SecurID® Authenticate app works with RSA SecurID Access to provide strong authentication and convenient single sign-on to corporate applications.  Install RSASecurIDAuthenticate on your iOS device, and then use the device to authenticate to applications protected by RSA SecurID Access.  Note: Your company must be an RSA SecurID Access customer to use RSASecurIDAuthenticate.  Please contact your administrator if you did not receive the information required to register your device.