Bitwarden Authenticator Status

Published by Bitwarden Inc on 2024-05-01

New from Bitwarden, provider of the password manager trusted by millions,
Bitwarden Authenticator generates verification codes for two-factor
authentication, ensuring your identity is verified when you log into accounts.
Using industry-standards, Bitwarden Authenticator supports any website or
application that uses TOTP.

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Common Bitwarden Authenticator Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Bitwarden Authenticator app on iOS and Android devices. Solve all Bitwarden Authenticator app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Bitwarden Authenticator iPhone Issues and Solutions

Bitwarden Authenticator iOS app crashes, not working, errors
Bitwarden Authenticator iOS app network issues
Bitwarden Authenticator on iOS has black/white screen

Bitwarden Authenticator Android App Issues and Solutions

Bitwarden Authenticator has errors/crashing/not working
Bitwarden Authenticator server network connectivity issues
Bitwarden Authenticator has black screen

Bitwarden Authenticator iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Bitwarden Authenticator app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Bitwarden Authenticator app crashes or not working on Iphone (iOS):

Close and restart the Bitwarden Authenticator app on iPhone
Update Bitwarden Authenticator app to the Latest Version for iOS
Uninstall and reinstall Bitwarden Authenticator iPhone app
Update your iPhone to the latest iOS version

Fix Bitwarden Authenticator on iPhone unable to connect to server/internet connection issues::

To resolve Bitwarden Authenticator network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Bitwarden Authenticator black/white screen (blank screen) on iPhone:

Follow the Bitwarden Authenticator iOS app troubleshooting guide Here →

Bitwarden Authenticator Android App Issues and Solutions

Fix Bitwarden Authenticator not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Bitwarden Authenticator app issues:

Force Stop the Bitwarden Authenticator App
1. On android, goto "Settings" » click Bitwarden Authenticator app. » click "Force Stop".

Update Bitwarden Authenticator to the latest version on PlayStore

Clear Bitwarden Authenticator App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Bitwarden Authenticator app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Bitwarden Authenticator.

Fix Bitwarden Authenticator unable to contact server/ Bitwarden Authenticator internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Bitwarden Authenticator » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Bitwarden Authenticator » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Bitwarden Authenticator on android.

Solve Bitwarden Authenticator black/white screens issue on Android:

Follow the Bitwarden Authenticator android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Bitwarden Inc, developers of Bitwarden Authenticator.

100% Contact Match

Developer: Bitwarden Inc.

E-Mail: [email protected]

Website: Visit Bitwarden Authenticator Website

54.17% Contact Match

Developer: Bitwarden Inc.

E-Mail: [email protected]

Website: Visit Bitwarden Inc. Website

About this app

New from Bitwarden, provider of the password manager trusted by millions, Bitwarden Authenticator generates verification codes for two-factor authentication, ensuring your identity is verified when you log into accounts. Bitwarden Authenticator uses industry standard methods for verification code generation, so it will work with any website or application that utilizes time-based one-time passwords. Using industry-standards, Bitwarden Authenticator supports any website or application that uses TOTP. Generate verification codes to ensure your identity is verified, keeping your sensitive data out of reach of imposters. Bitwarden empowers organizations to secure passwords, developer secrets, and passkeys. Visit Bitwarden. com to learn more about Bitwarden Password Manager, Bitwarden Secrets Manager and Bitwarden Passwordless. dev!