Are you having issues? Select the issue you are having below and provide feedback to Danale IoT.
- Randomly closes itself
- Requires patience
- Must be subscribed to cloud to view footage away from home
- Camera records only one hour from midnight to 1am then stops
- Resetting camera doesn’t work
My damn Danale just keeps shutting off on my iPad.
Не запускается приложение "Danale" на комьпьютере.
I have been paying subscription to have cloud recordings but I do not get cloud recording.
Doesn't work; application doesn't find the routers any more. I don't know why, for several years i had no problem. Now everything stops
App keeps restarting cannot view cameras from mobile phone. Galaxy s22+
We have had Danale for several years and it has never worked right. It always says signal strength too weak but we have super fast WiFi. Our other cameras and app work flawlessly so I do not see how it can be the signal.
App keeps crashing .. says app has a bug .. update when developers fix
App buffer to 95% then stops
I load the app on my phone and it immediately crashes, OR if it loads it lasts up to 60 secs or less and then crashes. Rarely it stays on. I am using a Samsung S22 phone.
I have a problem I can't sign up or register on danale app
My danale app not working 2 weeks now they saying your camera have bug My camera is working good the issue is with the page is not working the issue need to fix our internet is great so is the page issue
Why can't I find this apon my android phone Samsung. I bought the cctv camera and suppose to scan this barcode..it says try again later something went wrong.
Danale app starts to open on windows pc and then disappears. I uninstalled and reinstalled, no change. App used to work on this laptop. I have the app installed on my phone, it works fine. Any ideas?
It's crashed within 5 to 10 Sec. Not working properly. Pls resolve the issue.
The app keeps crashing after about 30-60 seconds on my android tablet. I have deleted the app and reinstalled it, I have reset factory settings on the tablet and nothing is working. We need to have it up all the time and it used to work until about 2 months ago.
I have placed the app on two cell phones. On both phones the app will only stay open a few moments before it crashes. It does take two or three seconds in some intervals and can last up to 20 seconds to 30 seconds other times. Even when you place the record button on recording movement it will crash. I have deleted the program several times and reinstalled with no change
On my phone when i am watching After seconds Turn off and i Start The APP again and do The same all The times
After seconds Turn off and i Starr again and do Theo same
Is anyone monitoring these customer issues? We seemed to have an authentication server issue this morning. Now, videos are up but won't load to 100%. Same as countless others have complained about. Who's running this circus?
Unable to log in on Danale app. Error says “ unknown user name “
Andriod Danale app keeps crashing, says has bug! Cameras working great Please fix the issues
App stops at 85-95% buffering and can not view live feed from cameras. Then app crashes.
I can not see any images when I open the app in my iPhone
The images are great but the app completely shuts itself down after about 15seconds I have deleted the app and re installed it but no change I have had no problems until about 3 months ago is there a problem with the update?
Two cameras. App says both offline. Tried reset - says connected to Wi-Fi , connected to server, then setup says no cameras on network. Live view says both offline. SD playback works on one with card , and is current. Weird. Apparently others have same problem. Hope you fix fix this. I loved them when they worked. Now they are worthless. Also, occasionally the camera says not connected.
App keeps dropping.
Keeps losing connectivity
Starts to load, reloads then crashes.
Andriod Danale app keeps crashing, says has bug! Cameras working fine.
My app is not working wanted to manage my phone call I pressed denied. Now the app does not work
Complete guide to troubleshoot Danale IoT app on iOS and Android devices. Solve all Danale IoT app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Danale Inc., developers of Danale IoT.
Under WIFI or 3G network environment, you could monitor and manage your IPC/DVR/NVR devices anytime and anywhere. 2. 3. 4.