TodayTix – Broadway Tickets Reviews

by L'ard

This review is for the Harry Potter lottery in particular. If you don’t win the lottery, you may get an email saying you have been selected for the opportunity to buy tickets for $95 per person, per show. You only have ten minutes to decide, and I wanted to buy these tickets for my fiancé as an engagement present. Unfortunately, you can’t look at your seats before you buy them. But I’ve used this app before and I thought this was some kind of special price! But when I picked up the tickets, I saw that they were way up high, seats that I could’ve bought for less than $95 for sure.

I feel really, really sad about this. I have been waiting to see this play for over a year. I entered the lottery every week and never got it, so I was really excited to see an offer come up. I loved the play, but we were so far away! And it’s not the kind of play you can really watch again and have the same experience.

I deleted this app because I feel like their prices are misleading. You’d be better off just going to the show’s website directly.

by Matthew K 13

I frequently use the Today Tix app to order tickets and am generally very happy. Unfortunately, I fell ill the morning before the performance of this show and the theater and/or Today Tix refused to even change the date or give a voucher to be used another time. As I know these shows are currently not selling out, I feel that I could’ve easily been accommodated. I did what I felt was the responsible thing and did not attend the performance as to not expose others to any possible illness. I’m a performer with a company at Lincoln Center, and I strongly believe that during these difficult times, the responsible thing for us to do in live theater, is encourage people to stay home when they’re sick, and do our best to accommodate a solution as to not penalize patrons for simply doing the right thing. I have no desire to attend this show or recommend it to anyone in the future. I will most likely be moving business to another concierge service in the future. This is truly been a surprising and disappointing experience.
Matthew K13

by 4637281019173636373829

I’ve been using this app for many years and love the great deals and centralized ticketing location for many shows on one app. However, yesterday was my first time going to a show with this app during Covid. Usually there is someone there in person to hand you the tickets and you walk right in. Now because of Covid there is no in-person support. You are supposed to receive your tickets within two hours of the performance. However if you don’t receive your tickets or there is some kind of tech glitch (which we all know happens all of the time - and which happened to me yesterday) two hours is not enough time to get the issue resolved and you will miss your show.

Either there needs to be someone there to hand you your tickets in-person like always. Or I should be able to get my tickets electronically when I buy them just like any other electronic ticket. Getting the electronic ticket only 2 hours before doesn’t work and it was clear that the staff for the show are frustrated too since they said this happens all of the time and there is nothing they can do.

I won’t buy any more tickets from TodayTix until this issue is resolved.

by D. Hill

Today Tix is a great application for those invested in attending theatre performances whether it be Broadway or Off Broadway in New York, Los Ángeles and many locations around the world. From all time classic mainstays to more recent productions TodayTix allows you to search shows from all genres. The design is accommodating and lively just like a show with bright colors and a easy to scroll list. TodayTix not only succeeds in discovery of theatre productions but in the purchase of them as well. TodayTix displays deals, promotions, a 30 days out advance and even uses a lottery so lucky winners can purchase tickets at a discount. Just as a guide to see what’s playing Today Tix proves useful but with the ability to purchase tickets in a myriad of ways the application proves to be a must have.

by UnbreakableZ

Great deal and I like that this show it showed where I was exactly sitting . Per directions though it explained I would be getting the tickets sent to be digitally . Which I thought was much better than before when trying to find someone outfront before the show. But when I went to scan the digital tickets they said they had already been reprinted and I’d have to print them again at the box office. The box office explained it had already been printed twice and this would be the third time, and that they may not work and I could have gotten scammed. I had used this service before so I didn’t think this was the case, I was definitely embarrassed in front of my friends. We had to to go back out into security again while it was storming out to try and get them to scan again which worked then. Slightly stressful .

by What AMess!9

Have been using this app since prePandemic and generally happy with it. Wish I could win more of their ticket lotteries- but not their fault. Thrilled that won tickets for Lincoln Center Mahler Concert. Assigned decent seats and following the clear instructions provided by this app arrived 30 minutes before required time. There was already a very Long ticket holders line- but would have been manageable IF there was competent management— instead there was disorganization and mismanagement. Do not know who was in charge of ticket holders admission but Disaster. Ticket holders line almost did NOT move at all for more than 20 minutes . Then told to RUN to get in. The checking of proof of covid vaccination was sloppy and for some not done at all. When finally got into area, there were people sitting in our assigned seats because others sitting in their seats, because …. .Common problem throughout- staff unavailable or unable to resolve because concert about to begin.
Fortunately I found seats for myself and my 95+ companion but heard that some ticket holders who had arrived on time ( ahead of time) could NOT get in.
The Mahler concert was Glorious.

by MindelaBB

I have had a lot of luck using Today Tix! I won the Friday Forty lottery to get the $40 tickets to see Harry Potter and the Cursed Child, where we had front row seats. I was able to purchase Rush tickets to Apologia at the Laura Pels Theater and was seated in the Orchestra Section. I bout the cheapest tickets to Waitress at the Brooke Atkinson Theater; though I sat in the back row for that one, I had a perfect view. I also won free lottery tickets to the Public Theater’s Mobile Unit’s Production of a Midsummer Nights Dream and felt like I was a part of the play. I have had a lot of luck on Today Tix with the lotteries and rush tickets as well as discounted tickets to musicals, plays, opera, concerts, etc. and plan to use them frequently. It is a great service!!

by Elle Theatre

OMG!!! Everything about this show was amazing !!!! Let me just start here!!! I thoroughly enjoyed every second of every minute! How they incorporated the story of the temptations throughout the years up until the present day was spectacular (and I only first learned about them from the mini series when it came out many many years ago). I was so surprised by how many of the songs I knew and they are my grandparents generation !! Kudos to all of the performers !!! Excellent casting !!! There wasn’t a bad seat in the entire theatre. I sat in the front mezzanine in the balcony and had the perfect view. I was looking to sit downstairs in the orchestra but was afraid that I wouldn’t be able to see as good. That was not the case. I stopped downstairs before I went upstairs and anywhere on the floor was a great seat! Same as in the balcony. You cannot go wrong with any ticket you buy. Kudos to Todays tix for the Black Friday discount. :-) thank you so much ! I’ve been telling all of my family and friends from out of state how wonderful the show was and that it’s worth a trip to the big apple to come see! I love the theatre !!! Peace & blessings xoxox

by Kapre18

Today Tix is my go-to ticket source for most things but especially when I’m looking for last minute tickets. I can usually find reasonably priced tix for a same-day show and I can purchase on line to pick up at the theater. Great alternative when I don’t feel like schlepping down to TKTS or just don’t have the time.

The service and communication are excellent. I’ve never had any problem at all finding the concierge outside the theater. And for will call options, the tickets have always been there exactly as promised.

Generally the seats are pretty good. They will warn you if your discounted tix might have an obstructed view or whatever. Overall I’m very happy with them and will continue to rely on them.

by Bklynlorider

There are lots of discount options and I subscribe to a number, like Goldstar and TDF. this app has competitive selections and prices, helpful email alerts and curation, and a really simple interface. It’s the winner for me so far.

I’ve used it without any hiccups three times this month, my first month with TodayTix , and am so far both impressed and pleased with the whole shebang. I’ve seen two shows I would never otherwise have heard about (both very different from each other, both worth the ticket cost) and saved a good chunk of change on the one I’d been eying awhile on their services.

I’m giving this a 5 based on those successes and on the simplicity of using it. Definitely a keeper on my phone.

by OncDoc72

I tried TodayTix a year ago when I visited New York City and we booked one show this way Based on the recommendation of a New York City resident who used it. It really simplifies buying tickets and puts the power of getting into Shaws right in the palm of your hand through your cell phone. It’s great for those who like to pick which shows they want to see about a week prior to visiting New York City.

It’s best for buying up to four tickets, but any more than that you probably should work directly with theater.

The only thing that I seem to be missing was the more popular new shows that released did not offer tickets through TodayTix as they were often sold out. For example in May 2018 we could not get tickets on TodayTix for dear Evan Hansen, Hamilton, or mean girls.

by DarcyPatch

I have been using this app for many years to purchase for Broadway shows. I started doing it because it didn’t require me to wait in line for up to hours like TKTS, expecting to pay a bit more for the convenience; but in reality, I often good just as good of seats for the same price without the hassle. Now that they presell tickets for shows up to meets in advance it’s even more convenient. The you’re met my a this app staffer in front of the theatre before the show so you can even avoid the box office line.

This week I entered the lottery for The Last Ship in LA and won multiple times. The alert process was single and clear and purchasing was also a breeze. I recommend this app highly to anyone who loves theatre and even those who are infrequent attendees.

by BDraws

I buy tickets all of the time for this company & I can only say PHENOMENAL things about them. I love everything about their service. They have last minute deals and GREAT!!!! Customer service! I will be using Today Tix to go on my theatrical adventures! GREAT SOURCE, GREAT SHOWS, GREAT TICKETS! What more could you ask for!?

What I would like to see more is having tickets accessible to buy closer to the time of show. Such as an hour prior or even 10 minutes until opening! Would be a BEAUTIFUL way for me to buy some really AWESOME last minute seats!

Can’t thank you enough! GO TODAY TIX! I would love to become a brand ambassador or anything along the lines for this company simply because of HOW WONDERFUL their service is!

by MVPete101

I have been using TodayTix for a year now and they have not given me any reason to dislike them. I was worried before, since they don’t tell you what seats you will be in, just the section, that my seats would be worse than I imagined, but they usually turn out to be on point if not better seats. The only problem I have is that you have to meet the greeters outside the theater to get your tickets because there is no mobile ticket. However, this is not a big deal and some people prefer to have physical tickets anyways. The greeters are super friendly and always courteous. Their customer support line is also very helpful. Also, I prefer ordering discount tickets online than waiting in line over at TKTS in Times Square. Overall, they have a great think going!

by Bard Rogan

Unfortunately, standing in line for a long time with my knees just doesn't work. Downloaded on the basis of a review & initial experience has been very favorable. App seems very usable & filters were a definite aid for us to identify some 'target' shows.

Had (low cost) lottery success for 1st show last night & pleasantly surprised by front row center Mezz tickets - great deal! Just used "Best Available" discounted Orchestra seats for Matinee today, which were really Side Orchestra, but 7th row in pretty packed house & very serviceable for that particular show.

You're not going to get hottest shows last minute, but might in advance, the cost has been good & seem competitive - although some other avenues may be as good or better, &, as I said, my knees are thankful. Couple more sets of show tickets pending, but experience has been good thus far.

by Truvy111

It was really easy to get onto the site and order the ticket but it was a bit of a glitch walking around the Lincoln theater trying to find the person with the red jacket outside who actually had the tickets. And also for Ain’t too proud in New York we wasted precious time in line, went into the theater but they sent us back out to find the person with the red jacket. The last time I used Tix Today it for Mean Girls at the Kimmel Center in Philadelphia it was smooth and easy. There was no one outside. We just got in line in the building and the person at the box office had a Separate Group of tickets in an envelope that were Tix Today and there were my tickets! It was so nice walking in with everyone else, with all of my friends. It was perfect! Thank you for making Ticket buying/Theatre Going so fun and stress free!
Paula Diggs Smith

by An Avid Theatregoer

I have been using this app for about six months now. For someone who is theatre-obsessed but on a tight budget, this app has been a fantastic resource for cheap tickets (and even free ones sometimes!). TodayTix itself is easy to navigate, with options to bookmark shows that you’re interested in and to activate push notifications for when tickets are available for a show (particularly time-sensitive ones like day-of rush tickets). They provide a lot of really good information about the shows (brief summary, running time, location, closing date, etc.). Once you do get the tickets, they send out very detailed emails on how to pick them up, one of the ways being their concierge service, through which this app employees hand you the tickets directly right outside the theatre. I’m so grateful for this app, a company that, I think, is at the forefront of making theatre accessible in the digital age.

by KrissyO

I use TodayTix often as it’s most convenient to find great seats last minute for big and small shows. I like the breadth of shows available and the ease of finding and buying good seats. I don’t mind daily reminders. I have no app notices on my phone except for this one which is saying a lot. No social media, no news, nothing except this one lol!

The reps are very responsive if there’s a problem getting to a show. I find that helpful (one time I fell before a show I’m partially disabled and they reached out to me to find out if everything was ok!).

Since standing in long lines at tkts isn’t an option for me, I rely on TodayTix. I do wish there were more options for seats that took disability into account since that’s my issue. For example, when there are several seats in the aisle available, I wish I could sit there instead of crammed into a middle seat that’s harder for me to get to and sit in. But as TodayTix is now, I don’t see that and a few times I see empty seats next to me or nearby that are empty aisle seats. Only issue I have so far!

by G-veve

I don’t usually write app reviews, but I’ve been happily using this app for so long that I feel I ought to by now. They have great deals - especially around Black Friday and sometimes other holidays. Their customer support is great - I once bought just one ticket when I meant to get two, and I emailed them about it - they got right back to me, I followed their directions, and everything went smoothly and without a hitch! I’ve almost always gotten better seats than I expected, and out of probably 10+ times I’ve only once had to wait more than a couple of minutes to pick my tickets up from the representative. I always recommend this app to friends from out of town when they’re visiting, since they’re cheap and help make theater accessible, but are also super reliable - I’m never worried my tickets won’t be reliable or that I’m getting scammed. You can get rush ticket prices without having to wait for the day of (for people planning trips) - not to mention the awesome prices on the *actual* rush and lottery tickets. You can’t beat the combination of great tickets at great prices and guaranteed peace of mind!

by Elle2Linda

TodayTix is a good and easy way to get hard to find seats at a more affordable price than through Ticketmaster/Telecharge, especially if doing so last-minute. The types of tickets you can procure through this app are same-day/next-day/next-week lottery tickets to certain shows, as well as same-day Rush Tickets at a deeply discounted price.

You no longer have to line up at the Broadway/Off-Broadway box office at 9 or 10 am to obtain Rush Tickets. Instead, you open TodayTix to access the shows you’ve “unlocked” by sharing to social media and stand on a “virtual” line at those times to purchase tickets, while a this app agent is literally standing in line IRL to reserve those tickets (& seats) for you.

For a small fee, they also offer a concierge service for discounted tickets you buy (in advance) via TodayTix for a future show. The agent will be standing outside of the theatre in a red shirt on the day of to hand-deliver your tickets and save you the showtime headache of trudging through the box office to obtain them. Very convenient.

This budget-friendly app really is helping change the face of how the average person can make getting out to catch that Broadway show (or similar performance event) they’ve been yearning to see an accessible reality.

by Curlymonster0608

I was so nervous the first time I used this. ( June 2018) Just the idea of showing up to the theater and waiting for some people in red shirts to hand me my tickets scared me. However the deal was good and the reviews seemed to confirm the validity of TodayTix . I didn’t even tell my husband where I got the tickets from until half an hour before picking them up because I knew he would be nervous too, and he was!!! But thankfully everything went just as described! The today Tixs representatives were there with tickets in hand (Anastasia) 30 min before the show and we got great seats!! I’ve done it 3 more times since (hello dolly, Once on this island and carousel) and was just as pleased each time! :)

by ITarjan15

At least once a month I get to see something fantastic at a very reasonably discounted price. We all love saving money and many of us can’t afford things at regular price anyway. TodayTix is so consistently excellent in that I’ve never had an issue, it’s become part of my routine to check out what it offers several times a week. I also spend time sharing it and discussing things to see with my Airbnb guests, (who often sadly already paid full price to go see a show and feel frustrated they didn’t ask me first… and that’s even when I’ve told them that I can help them with getting tickets to shows when they book!) It’s a great app and I recommend it to everybody!

by Discount Ticket Buyer

Ticket prices are good. You may do a little better at TKTS or other sites, or you may not, but the concierge service is so incredibly easy that it is worth using this site. Order the tix online, meet the this app concierge at the theater, get your tix, go inside. No muss, no fuss. Only downside: you don’t know your exact seat locations until you receive your tix. You order a “section”. Our seats have always been good and worth the price, but not always what we expected. For example, “Orchestra” and “Side Orchestra” are separate sections, “Side” being less expensive. I ordered “Orchestra,” but seats were Side Orchestra, albeit 6th row center aisle, so great tix, no worries. They tell you the seat locations of others who previously ordered in your section, but I have yet to receive seats as good as those folks did. All in all, extremely satisfied and my go to app for discounted tix. I see many Broadway plays.