My Diary Status

Last Updated on 2024-04-24 by Gulsunda Tkhilaishvili

I have a problem with My Diary

Are you having issues? Select the issue you are having below and provide feedback to My Diary.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with My Diary - Private Journal? Report Issue

Common My Diary Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot My Diary app on iOS and Android devices. Solve all My Diary app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

My Diary iPhone Issues and Solutions

My Diary iOS app crashes, not working, errors
My Diary iOS app network issues
My Diary on iOS has black/white screen

My Diary Android App Issues and Solutions

My Diary has errors/crashing/not working
My Diary server network connectivity issues
My Diary has black screen

My Diary iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever My Diary app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix My Diary app crashes or not working on Iphone (iOS):

Close and restart the My Diary app on iPhone
Update My Diary app to the Latest Version for iOS
Uninstall and reinstall My Diary iPhone app
Update your iPhone to the latest iOS version

Fix My Diary on iPhone unable to connect to server/internet connection issues::

To resolve My Diary network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix My Diary black/white screen (blank screen) on iPhone:

Follow the My Diary iOS app troubleshooting guide Here →

My Diary Android App Issues and Solutions

Fix My Diary not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent My Diary app issues:

Force Stop the My Diary App
1. On android, goto "Settings" » click My Diary app. » click "Force Stop".

Update My Diary to the latest version on PlayStore

Clear My Diary App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "My Diary app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch My Diary.

Fix My Diary unable to contact server/ My Diary internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click My Diary » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got My Diary » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch My Diary on android.

Solve My Diary black/white screens issue on Android:

Follow the My Diary android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Gulsunda Tkhilaishvili, developers of My Diary.

About this app

Preserve your memories in the My Diary, safeguarding them from prying eyes through password, fingerprint, or face-ID security measures. It comes equipped with a lock and mood tracker, enabling you to document your daily experiences and delve into your emotions. Track your mood and utilize the emotion tracker to understand what uplifts your spirits. My Diary is your personalized daily journal. Easy to use and beautifully designed. Try now!