Are you having issues? Select the issue you are having below and provide feedback to Swimply.
- No ability to send pictures in chat
- App allowed user to book a pool that was already booked
- Overcharged user for a pool rental
- Poor customer service, no response after sending proof of overcharge
My listing is no longer showing up. My monthly pass holder can’t make her reservations which she had already paid for.
We are not able to login to our account. We need to communicate with our guests. I do not want to lose out on a 30 plus people party. please help me pronto. I keep getting network error and failed to fetch
I have a reservation for TODAY, in 3 hours, but can’t get into the app to get directions or phone number to call the home provider.
All of a sudden neither the website nor app seem to be working and allowing me to browse for pools. Network error, failed connect etc. I’ve booked pools before but now am not recognized and have no previous bookings? Complete disaster- wasting a week trying to book a pool but can’t connect.
Can’t open app or log on to website. Says network error or unable to load.
Unable to download app successfully. It keeps showing a network error. How can I proceed? I'm downloading it from the Apple store since I have an iPhone. Also on my laptop I am now not seeing any available pools now. Since Friday, no matter what date I select the site shows nothing.... Please help.
Swimply won't let me message a host. For days it keeps saying servers are down. Please help
App keeps crashing right when you try and complete the reservation
People are at my house swimming and showed me their reservation confirmation. They had set it up yesterday. The major problem is I have no reservation for them on my end. So I am not sure how to be actually paid. My phone number is 317-496-9713 so PLEASE call me asap.
Complete guide to troubleshoot Swimply app on iOS and Android devices. Solve all Swimply app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Swimply Inc., developers of Swimply.
Whether you’re looking to get a few laps in, chill with friends, or trying to get some quality time with your family (and even the pup if allowed by the Host) by the pool - you can do it all with this app. Beat the heat! this app gives you access to some of the best pools in your city! this app is for anyone who wants to rent and enjoy a pool by the hour. Yes, this app allows you to list your pool, set your rules, price, and availability all within Swimply . Launch Swimply , set your preferences and book a pool all from your iPhone! Chat with your Host prior or during your booking to get answers to any of your questions. We also have a Host dedicated support team to assist you in being the best this app Host you can be.