Couples app not working? crashes or has problems?

Couples Status

Last Updated on 2022-09-13 by Alisa Tykhomirova

I have a problem with Couples

Are you having issues? Select the issue you are having below and provide feedback to Couples.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Summary of Couples Problems 😠👌🔥

- Constant problems and glitches

- Signing out deletes all history

- Location stops working

- Support team takes a long time to respond

- Expensive for both partners to use

- Lack of explanation on how to use the app

Have a Problem with Couples: Private Messenger? Report Issue

Common Couples Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Couples app on iOS and Android devices. Solve all Couples app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Couples iPhone Issues and Solutions

Couples iOS app crashes, not working, errors
Couples iOS app network issues
Couples on iOS has black/white screen

Couples Android App Issues and Solutions

Couples has errors/crashing/not working
Couples server network connectivity issues
Couples has black screen

Couples iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Couples app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Couples app crashes or not working on Iphone (iOS):

Close and restart the Couples app on iPhone
Update Couples app to the Latest Version for iOS
Uninstall and reinstall Couples iPhone app
Update your iPhone to the latest iOS version

Fix Couples on iPhone unable to connect to server/internet connection issues::

To resolve Couples network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Couples black/white screen (blank screen) on iPhone:

Follow the Couples iOS app troubleshooting guide Here →

Couples Android App Issues and Solutions

Fix Couples not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Couples app issues:

Force Stop the Couples App
1. On android, goto "Settings" » click Couples app. » click "Force Stop".

Update Couples to the latest version on PlayStore

Clear Couples App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Couples app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Couples.

Fix Couples unable to contact server/ Couples internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Couples » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Couples » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Couples on android.

Solve Couples black/white screens issue on Android:

Follow the Couples android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Alisa Tykhomirova, developers of Couples.

Verified email

Contact e-Mail: [email protected]

About this app

Share photos, cute videos you find online, and coordinate dates with your partner. - Unlock unlimited access for you and your partner. Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication. You can turn off the auto-renew for this subscription at any time by going to your iTunes Account Settings. Payment will be charged to iTunes Account at confirmation of purchase. Available subscription options: $39. 99 quarterly and $5. 99 weekly. this app helps you build a strong connection with your partner. Subscription is charged instantly and renews automatically. Send us your love and creative ideas via support@this app-app. com. Prices may vary by location.