Methodist My Care Status

Last Updated on 2024-07-12 by Nebraska Methodist Health System, Inc

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Common Methodist My Care Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Methodist My Care app on iOS and Android devices. Solve all Methodist My Care app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Methodist My Care iPhone Issues and Solutions

Methodist My Care iOS app crashes, not working, errors
Methodist My Care iOS app network issues
Methodist My Care on iOS has black/white screen

Methodist My Care Android App Issues and Solutions

Methodist My Care has errors/crashing/not working
Methodist My Care server network connectivity issues
Methodist My Care has black screen

Methodist My Care iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Methodist My Care app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Methodist My Care app crashes or not working on Iphone (iOS):

Close and restart the Methodist My Care app on iPhone
Update Methodist My Care app to the Latest Version for iOS
Uninstall and reinstall Methodist My Care iPhone app
Update your iPhone to the latest iOS version

Fix Methodist My Care on iPhone unable to connect to server/internet connection issues::

To resolve Methodist My Care network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Methodist My Care black/white screen (blank screen) on iPhone:

Follow the Methodist My Care iOS app troubleshooting guide Here →

Methodist My Care Android App Issues and Solutions

Fix Methodist My Care not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Methodist My Care app issues:

Force Stop the Methodist My Care App
1. On android, goto "Settings" » click Methodist My Care app. » click "Force Stop".

Update Methodist My Care to the latest version on PlayStore

Clear Methodist My Care App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Methodist My Care app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Methodist My Care.

Fix Methodist My Care unable to contact server/ Methodist My Care internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Methodist My Care » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Methodist My Care » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Methodist My Care on android.

Solve Methodist My Care black/white screens issue on Android:

Follow the Methodist My Care android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Nebraska Methodist Health System, Inc, developers of Methodist My Care.

Verified email ✔✔

E-Mail: bestcare@nmhs.org

Website: 🌍 Visit Methodist My Care Website

Privacy Policy: https://nmhs.goziohealth.com/microsites/legal/privacy.html

Developer: Nebraska Methodist Health System, Inc.

About this app

It also provides access to Methodist Health System’s online portal, where you’ll find your latest health information and services to help you plan, understand and engage in your care. The Methodist My Care mobile app helps you find health care providers and locations, pay bills, and request medical records. Contact your provider’s office directly regarding questions about your health record. If you need assistance setting up, accessing or navigating your account, visit bestcare. org/signon. Personal health inquiries or concerns posted as comments in MethodistMyCare Store cannot be addressed.