Aqua ePortal Status

Last Updated on 2024-12-07 by Aqua Water

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6 User reports:
App has problems

User reports 6

⚠️ Most reported problems ⚠️

Not working

66.7%

Account

16.7%

Screen

16.7%

problems reported in the last 24 hours

24 hour clock ⏰

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Common Aqua ePortal Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Aqua ePortal app on iOS and Android devices. Solve all Aqua ePortal app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Aqua ePortal iPhone Issues and Solutions

Aqua ePortal iOS app crashes, not working, errors
Aqua ePortal iOS app network issues
Aqua ePortal on iOS has black/white screen

Aqua ePortal Android App Issues and Solutions

Aqua ePortal has errors/crashing/not working
Aqua ePortal server network connectivity issues
Aqua ePortal has black screen

Aqua ePortal iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Aqua ePortal app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Aqua ePortal app crashes or not working on Iphone (iOS):

Close and restart the Aqua ePortal app on iPhone
Update Aqua ePortal app to the Latest Version for iOS
Uninstall and reinstall Aqua ePortal iPhone app
Update your iPhone to the latest iOS version

Fix Aqua ePortal on iPhone unable to connect to server/internet connection issues::

To resolve Aqua ePortal network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Aqua ePortal black/white screen (blank screen) on iPhone:

Follow the Aqua ePortal iOS app troubleshooting guide Here →

Aqua ePortal Android App Issues and Solutions

Fix Aqua ePortal not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Aqua ePortal app issues:

Force Stop the Aqua ePortal App
1. On android, goto "Settings" » click Aqua ePortal app. » click "Force Stop".

Update Aqua ePortal to the latest version on PlayStore

Clear Aqua ePortal App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Aqua ePortal app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Aqua ePortal.

Fix Aqua ePortal unable to contact server/ Aqua ePortal internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Aqua ePortal » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Aqua ePortal » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Aqua ePortal on android.

Solve Aqua ePortal black/white screens issue on Android:

Follow the Aqua ePortal android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Aqua Water, developers of Aqua ePortal.

Verified email ✔✔

E-Mail: customerservice@essential.co

Website: 🌍 Visit Aqua ePortal Website

Privacy Policy: https://aquawater.com/privacy-policy.php

Developer: Essential Utilities Services Android Developer

About this app

Aqua’s free and secure mobile app allows you to easily access and manage your water and wastewater utility accounts. View and pay your bill, set up and manage auto pay, set up text to pay, track usage, view outages and more. You can also manage more than one account at a time or share accounts with others as needed. Download the Aqua mobile app today!