Snap! Status

Last Updated on 2024-12-23 by Snap! Mobile, Inc.

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Common Snap! Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Snap! app on iOS and Android devices. Solve all Snap! app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Snap! iPhone Issues and Solutions

Snap! iOS app crashes, not working, errors
Snap! iOS app network issues
Snap! on iOS has black/white screen

Snap! Android App Issues and Solutions

Snap! has errors/crashing/not working
Snap! server network connectivity issues
Snap! has black screen

Snap! iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Snap! app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Snap! app crashes or not working on Iphone (iOS):

Close and restart the Snap! app on iPhone
Update Snap! app to the Latest Version for iOS
Uninstall and reinstall Snap! iPhone app
Update your iPhone to the latest iOS version

Fix Snap! on iPhone unable to connect to server/internet connection issues::

To resolve Snap! network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Snap! black/white screen (blank screen) on iPhone:

Follow the Snap! iOS app troubleshooting guide Here →

Snap! Android App Issues and Solutions

Fix Snap! not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Snap! app issues:

Force Stop the Snap! App
1. On android, goto "Settings" » click Snap! app. » click "Force Stop".

Update Snap! to the latest version on PlayStore

Clear Snap! App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Snap! app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Snap!.

Fix Snap! unable to contact server/ Snap! internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Snap! » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Snap! » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Snap! on android.

Solve Snap! black/white screens issue on Android:

Follow the Snap! android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Snap! Mobile, Inc., developers of Snap!.

Verified email ✔✔

E-Mail: fanx.support@snapraise.com

Website: 🌍 Visit Snap! Website

Privacy Policy: https://snapraise.com/disclosures/snap-mobile-privacy-policy/

Developer: Snap! Mobile Inc

About this app

Store to create engagement on the go. • For Coaches and Group Leaders: Simplify your fundraising journey and create engagement with participants. The this app! Raise more with less effort during your fundraiser by inviting donors via email and text and viewing donations in Snap . Shop the this app! Explore exciting new features like sharing your team’s news and schedule directly with your fanbase through Snap . • For Participants: The this app! Raise fundraising campaigns and this app! Store. Mobile app seamlessly connects to a program’s this app! Mobile app seamlessly connects you to your program’s this app! Raise fundraiser and this app! Store. Mobile is the essential software platform for athletics and activities. The this app! Raise fundraising campaign and this app! Mobile app will help you and your participants easily connect to your this app! Store for the best custom gear to rep your program year-round. Stay updated on your program’s schedule and news.