BankFirst Reviews

BankFirst Reviews

Published by on 2024-05-17

🏷️ About: With the BankFirst mobile banking app, you can check balances, review transaction history, transfer funds between accounts, pay bills, and locate nearby ATMs and branches. Manage your finances on the go.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
47.2%

👿🤬😠 Negative experience
39.6%

🙄💅🫥 Neutral
13.2%

~ from Justuseapp.com NLP analysis of 1,330 combined software reviews.



Read 24 Customer Service Reviews 👿🤬😡😠💢😤

4.7 out of 5

Updated app

2024-10-12

Not a change for the better.

Roy Perilloux

Mobile Deposit

2024-05-25

The mobile deposit feature needs to improve.

The image that is taken cannot be scaled and even though the camera is zoomed in, it captures an image zoomed out.

It took me 10+ tries to capture an image that the software would accept.

Apps are supposed to be convenient and informative

2024-05-25

Yikes. Where do I begin? At least 25% of my deposits are rejected. Transactions repeatedly disappear at some point when they transition from pending to completed. One has to do the math in one’s head and remember all the pending transactions. And a simple transfer of funds from one account to another should be immediate - but often takes more than a day. It’s the same bank, for crying out loud. I seriously believe the people who built the ACA website designed BankFirst. It’s forcing me to change banks.

WHY?

2024-07-03

I absolutely hate this upgrade. I loved this bank and my online banking. Everything was great. I hate this new app and I'm considering changing banks NOW.

Horrible

2024-05-25

Should have kept the old app, this one is awful.

Horrible

2024-05-25

Several features are missing that I used from the old app. Half the time website or app doesn’t work.

Don’t like it.

2024-07-16

I was totally blindsided with this. I do not like the black background. Much to hard to read and much smaller. Not good for older folks.
I haven’t been able to try all the new stuff!
I enjoyed the text messages with the bal and last ability to quickly check something. Seems you won’t have that now.

App

2024-04-24

BankFirst is difficult

NEW PLATFORM

2024-03-09

IM SURE THE NEW PLATFORM WILL BE GREAT ONCE I LEARN TO MANEUVER IT BUT FOR NOW, THE LAYOUT LOOKS VERY ELEMENTARY & UNPROFESSIONAL. IE TO EDIT BILLPAY ACCOUNTS. I CAN ACCESS AND PAY A VENDOR BUT CANNOT FIND A WAY TO VERIFY OR EDIT THEIR ACCOUNT NUMBER OR ADDRESS.

Can’t get into my account

2024-02-27

I use the same log in info for everything. I know my username and password. Yet, with the new update, I can’t even get into my own account. Just stupid.

Aggravated

2024-05-25

Since y’all changed BankFirst I can’t get my deposits to go through!

Jcham

2024-06-22

Too complicated and inconsistent with
Some of printed instructions; e.g. requirement to reestablish remote deposit capability but when attempted, application did not perform as described to set up the capability.

Possibly improving

2024-05-25

But still rife with bugs. As a Financial app, this is beyond unacceptable to most people in most regions of the country.

Great new app

2024-09-17

New features are great!

Great app!!! I love that I can see all my accounts at once.

2024-06-22

Great new features!!

New app

2024-06-22

Love the new app!! Mobile banking made much easier!!!

Great App!

2024-07-27

Great app! East to use. Lots of great features!!

Great App

2024-06-22

Great app and flawless execution. Big probs to the Chief Experience Officer for enhancing customer experience.

Enjoyable Banking

2024-07-27

Thank you!

App Experience

2024-07-27

Fantastic customer experience. They even gave me 10k extra dollars.

Best

2024-07-27

Love the new features

Fantastic Upgrade

2024-06-22

Love the new fresh update! Very user friendly and a sleek design!

New Online and Mobile Banking

2024-09-17

Love the new app, very user-friendly!

Awesome bank!

2024-06-22

⭐️⭐️⭐️⭐️⭐️



Is BankFirst Safe? 🤗🙏


Yes. BankFirst is very safe to use. This is based on our NLP (Natural language processing) analysis of over 1,330 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for BankFirst Is 54.3/100.


Is BankFirst Legit? 💯


Yes. BankFirst is a totally legit app. This conclusion was arrived at by running over 1,330 BankFirst User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for BankFirst Is 69.5/100..


Is BankFirst not working? 🚨


BankFirst works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with BankFirst? Post a Review




Features

With the BankFirst mobile banking app, you can check balances, review transaction history, transfer funds between accounts, pay bills, and locate nearby ATMs and branches.

Manage your finances on the go.

  Customer Service/Support
Developer:
BankFirst Financial Services

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