Daman Health Reviews

Daman Health Reviews

Published by on 2024-10-08

🏷️ About: The National Health Insurance Company-Daman has launched an official mobile app that allows Daman members to access electronic services using their smartphones. The app comes with a range of features that simplify health insurance and make it more convenient for users.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
56.4%

😎👌🔥 Positive experience
31.9%

🙄💅🫥 Neutral
11.8%

~ from Justuseapp.com NLP analysis of 446 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Quick and easy process for submitting claims

- Fast reimbursement time of 48 hours

- Constant email updates on the status of the claim

- Provides a service that even banks in UAE cannot offer



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

4.2 out of 5

Upload image from files doesn’t work

2022-05-22

To use “Submit Reimbursement Claims,” the updated app now hangs if you need to retrieve a photo from your camera roll. (It works fine if you take a shot with its camera feature, however.) They call it “Review Uploaded Photos.”

There’s supposedly a “Documents Gallery”—it’s one of the 3 options for submitting documents when you send in a claim—but there’s no way to access it from the “Additional Documents” menu.

There’s no way to amend a claim if they reject it due to missing documentation. The rejection email’s instruction to call the help center is wrong; the help center will just tell you to reply to the rejection email!

For Pre-Approvals, there’s no way to submit a request for one. What if you’re out of the country?

Bad

2022-06-23

It’s not working after the new update

Error Not working well

2022-07-24

Always getting error not working well
Error msg is ( TypeError null is not an object (evaluating 'response.httpresponse.headers = httpRequest.getAllResponseHeaders )

شي مخجل

2022-08-25

بصراحة متفاجئ شركة من اكبر الشركات في دولة الامارات وتطبيق مستواه فاشل للاسف شي مخجل ارتقوا رجاءً بخدماتكم الاكترونية

اسوء تطبيق في دولة الامارات

2022-09-26

اسوء تطبيق ممكن تستخدمه. وصلنا لعام ٢٠٢١ و التطبيق فيه رموز غير معروفه! و لما تتصل على خدمة العملاء الخيارات المتوفرة باللغة الاجنبية غير تماما عن اللغة العربية. الموظفة اللي على البدالة اسمها فيفيان لو سمحتوا علموها كيف ترد على العملاء! مستعدين لخصم الغرامات لكن الخدمات المقدمة سيئة! ليش يا ضمان؟

تقييم

2022-10-27

سيئ

Cannot Sign-In

2022-11-28

Cannot sign in your app.

Stupid Login Obstacle

2022-12-29

Can't type "@" in the email field on iPhoneX. Bravo!

Bad application

2023-01-30

Iam trying to register but there no policy to chose.

البرنامج لا يعمل بشكل صحيح والرسائل التعريفية لا تصل ولا تستطيع الدفع عن الخدم في نفس المكان

2023-03-03

ارجو حل الموضوع في اقرب وقت ممكن

Doesn’t work

2023-04-01

I cannot see any available data at all.

Worst app on earth

2023-05-03

There is no data and the registration process is almost impossible

Doesn't work

2023-06-03

DamanHealth doesn't work, won't go past the splash image when you start it. This is the largest health insurance agency in the county and their app doesn't work.

Very primitive app doesn’t allow uploading multiple photos or a consolidated PDF

2023-07-05

Very primitive & good app for wasting your valuable time to upload a claim

App doesn’t work.

2023-08-05

App doesn’t seem to function. Can’t get past the log in screen.

I have 8 Notifications but nothing shows up in the app.

2023-09-06

See title

No Arabic

2023-10-08

?!?!?!

Dr. Chinwe F Johnson

2023-11-08

Really thought DamanHealth was easy to used. There were no unnecessary requests or steps included. Just a few small things I noticed:

1. I could not upload my bill as a pdf. But not sure if the problem was from my side.

2. I could copy and past my IBAN bank info. But not my name.

Thanks for making claims submission so much easier with DamanHealth!!!

Laurie Beeman DeMayo

2023-12-10

DamanHealth is so convenient and easy to use!!

Amazing Service! Thanks to Daman!

2024-01-10

It takes 3 seconds to post a claim and 48 hrs to see the reimbursement in your bank account. Constant acknowledgement of the status through email confirmations.

Even the Banks in UAE can not provide this service.

Thanks to everyone making are life’s easier , faster , smoother with these applications.

Best Regards,
Ertan Yetisener

Sushil Madan
2023-06-20

Hopelessly bad company and insurance cover. They disapprove all the claims by default without disclosing the reason of disapproval. It is simply harassment to the patient. Very very bad redressal system. Even their higher management does not care about anything. Overall very bad company



Is Daman Health Safe? 🤗🙏


Yes. Daman Health is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 446 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.2/5 . Justuseapp Safety Score for Daman Health Is 36.1/100.


Is Daman Health Legit? 💯


Yes. Daman Health is legit, but not 100% legit to us. This conclusion was arrived at by running over 446 Daman Health User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Daman Health Is 49.4/100..


Is Daman Health not working? 🚨


Daman Health works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Daman Health? Post a Review




Features

- Language selection: Users can select their preferred language (English/Arabic).

- Doctor appointment booking: Users can search for providers and doctors based on availability, network coverage, proximity, and language preferences. They can book, reschedule, or cancel appointments directly from the app.

- Digital insurance cards: Users can view and download their digital insurance cards.

- Customer care: One-click access to Daman's 24/7 customer care.

- Claim submissions: Users can easily submit claims using their smartphones.

- Network hospital and clinic locator: Users can locate nearby network hospitals and clinics on a map.

- Insurance and health policy coverage schedule: Users can view their insurance and health policy coverage schedule.

- Pre-approval tracking: Users can track pre-approvals for medical procedures and pharmaceuticals.

- Claims management: Users can manage their claims easily.

- Insurance renewal: Basic insurance renewal is available.

- Login and sign-up: Existing My Daman members can log in instantly using their username and password. New members can quickly sign up and use the electronic services on the mobile and website with a single username and password.

  Customer Service/Support
Developer:
Daman


Website: