TranzactCard Status

Last Updated on 2023-09-05 by TranzactCard LLC

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No current problems

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📋 1 Reported Issues:

Carlton R Belden 2023-12-09

When will the phone app work if ever? When will the debit arrive if ever. Where and what has happened with the Money I deposited on the app to purchase gift cards? I don’t seem to have access to any of it

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Common TranzactCard Problems & Solutions. Troubleshooting Guide

Table of Contents:

TranzactCard iPhone Issues and Solutions

TranzactCard iOS app crashes, not working, errors
TranzactCard iOS app network issues
TranzactCard on iOS has black/white screen

TranzactCard Android App Issues and Solutions

TranzactCard has errors/crashing/not working
TranzactCard server network connectivity issues
TranzactCard has black screen

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TranzactCard iPhone Issues and Solutions

How to fix TranzactCard app crashes or not working on Iphone (iOS):

Close and restart the TranzactCard app on iPhone
Update TranzactCard app to the Latest Version for iOS
Uninstall and reinstall TranzactCard iPhone app
Update your iPhone to the latest iOS version

Fix TranzactCard on iPhone unable to connect to server/internet connection issues::

To resolve TranzactCard network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

TranzactCard Android App Issues and Solutions

Fix TranzactCard not working on Android, crashes, errors or is unresponsive:

Force Stop the TranzactCard App
1. On android, goto Settings » TranzactCard » click [Force Stop]

Update TranzactCard to the latest version on PlayStore

Clear TranzactCard App Cache and Data:
1. On android, goto Settings » Apps » TranzactCard » Storage » click [Clear Data] option. This clears both data and cache.
2. restart TranzactCard.

Fix TranzactCard unable to contact server/ TranzactCard internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click TranzactCard » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto TranzactCard » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch TranzactCard