BlueEye Status

Last Updated on 2024-03-07 by Julio Costa

I have a problem with BlueEye

Are you having issues? Select the issue you are having below and provide feedback to BlueEye.

⚠️ Fix Now in One Click

User reports:
No current problems

Reported Issues:

Moose:

Why not working

View
solution

Bobby Stevejohnson:

Only the security BlueEye app is showing up, but I'm looking for the movie app, I look up "BlueEye"

View
solution

Bobby Stevejohnson:

Only the security BlueEye app is showing up, but I'm looking for the movie app

View
solution

Bobby Stevejohnson:

A different blueeye app is showing up

View
solution

Bobby Stevejohnson 2025-05-31

I can't find the app on android 😭😭😭

Showing 1-1 of 1 reported issues:

Common BlueEye Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve BlueEye network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the BlueEye App
1. On android, goto Settings » BlueEye » click [Force Stop]

Clear BlueEye App Cache and Data:
1. On android, goto Settings » Apps » BlueEye » Storage » click [Clear Data] option. This clears both data and cache.
2. restart BlueEye.

On android, goto Settings » Apps or Manage Apps tab.
Click BlueEye » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto BlueEye » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch BlueEye