Contact On Support
Company Name: On AG
About: Be on the inside track. The On app is here to help you customize your shopping
experience.
On Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with On: Shop Shoes & Apparel. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact On: Shop Shoes & Apparel. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email ✔✔
E-Mail: app@on-running.com
Website: 🌍 Visit On Website
Privacy Policy: https://customer-service.on-running.com/en-de/privacy_policy
Developer: On
Read 3 Customer Service Reviews 😭😔💔
Bad App
by KAS_KOS
I like these shoes. But this app does not work at all. It was not allowing me to place the order because it was not giving any delivery options. Delivery options were grayed out. Then I contacted the support and they said try another device. Then I tried the website and was able to place the order. The order was reflected on the app as well. But the app kept showing wrong delivery dates. I contacted the support again and they mentioned the app has not been updated yet. Not sure what that means. The web and app shows conflicting data.
My order is also delayed in spite of paying express delivery fee. Very frustrating and bad experience.
Don’t ever think of buying on shoe directly from them.
by BDShah4797
Ordered five shoe at a time, want to keep three shoe for me my wife and father, just got four pairs and when I complained no one responded properly, its been 4 days still they are not sending another pair nor granting refund.
Now want to return them all, products are good but company seems to be new and immature.
Bad App
by KAS_KOS
I like these shoes. But this app does not work at all. It was not allowing me to place the order because it was not giving any delivery options. Delivery options were grayed out. Then I contacted the support and they said try another device. Then I tried the website and was able to place the order. The order was reflected on the app as well. But the app kept showing wrong delivery dates. I contacted the support again and they mentioned the app has not been updated yet. Not sure what that means. The web and app shows conflicting data.
My order is also delayed in spite of paying express delivery fee. Very frustrating and bad experience.
Have a Problem with On: Shop Shoes & Apparel? Report Issue
Why should I report an Issue with On: Shop Shoes & Apparel?
- Pulling issues faced by users like you is a good way to draw attention of On: Shop Shoes & Apparel to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a On: Shop Shoes & Apparel customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using On: Shop Shoes & Apparel.
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