On: Shop Shoes & Apparel Reviews

On: Shop Shoes & Apparel Reviews

Published by on 2024-09-16

🏷️ About: Be on the inside track. The On app is here to help you customize your shopping experience.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
40.6%

🙄💅🫥 Neutral
34.6%

👿🤬😠 Negative experience
24.9%

~ from Justuseapp.com NLP analysis of 10,371 combined software reviews.



Read 44 Customer Service Reviews 👿🤬😡😠💢😤

4.9 out of 5

Don’t ever think of buying on shoe directly from them.

2024-06-23

Ordered five shoe at a time, want to keep three shoe for me my wife and father, just got four pairs and when I complained no one responded properly, its been 4 days still they are not sending another pair nor granting refund.

Now want to return them all, products are good but company seems to be new and immature.

Bad App

2024-09-24

I like these shoes. But On does not work at all. It was not allowing me to place the order because it was not giving any delivery options. Delivery options were grayed out. Then I contacted the support and they said try another device. Then I tried the website and was able to place the order. The order was reflected this app On as well. But On kept showing wrong delivery dates. I contacted the support again and they mentioned On has not been updated yet. Not sure what that means. The web and app shows conflicting data.
My order is also delayed in spite of paying express delivery fee. Very frustrating and bad experience.

Bad service

2024-10-08

The shoes are good but the company is a no. I ordered two pairs of shoes July 3rd and they came this app July 29th. I’ve never had to wait so long for a pair of shoes to arrive. Not only that but one of the shoes I ordered never came because they were out of stock. They gave me a 10% discount this app my next order because the shoes were out of stock which clearly meant nothing because they are offering that discount to anyone because of their prolonged shipping time. Even though I had to wait almost a month for my shoes I was not offered that discount. I asked for them to take off the 10% off my order instead of having to reorder and wait another month for shoes but they said they couldn’t. Most companies will provide you with the discount cause it saves them time this app repackaging, shipping, and dealing with your return. I will not be purchasing from them again. Terrible service and clearly don’t care about the environment like they say they do if they would rather have the box shipped back to them and back to me again in order to get the 10% off.

Checkout

2024-06-30

I love this brand and all they all to offer but I can’t checkout. Everything I try it says “something went wrong. Please try again.” I don’t know if it has to be updated but I can’t buy what I want.

Wonderful app design, but crashes!

2024-06-27

I absolutely love the intuitive and seamless design of On and how easy to navigate it is, but On crashes 100% of the time when I try to submit a return. It happens after I tap this app which item to return. Before I click submit or even when I am writing additional notes as to why I want to return. Please fix this. I have an iPhone 14 Pro. Other than that, On is 5 stars!

Love the brand, like the app

2024-06-27

It’s a pretty solid app from what I can tell. But for me the major weak link is no Sign in with Apple support. It’s offered this app the website, so I used it to create an account, but can’t use it with On .

Order process

2024-06-08

Try to order for awhile. Finally went out and in three times. Third time was the charm.

Favorite option missing

2024-06-28

I love On , I just wish I had an option to save my favorite styles so I can access them and order them faster.

Cloudstratus

2024-09-26

I love these shoes. They single handily relieved my plantar fasciitis. I work in healthcare and these are great lightweight supportive shoes that feel like walking this app a cloud. I ordered these for upcoming trip to Hawaii. I cannot wait for them to arrive. They will be perfect for exploring Oahu.

Great app for my favorite athletic shoes!

2024-09-26

Only think I wish it had the option to like some or a favorite list. But over all is easy to navigate.

Quality

2024-09-26

I typically don’t like spending a lot of money this app shoes. With that said, I’ll definitely spend money if the quality is there. And I believe this company delivers. I just hope they don’t sell out and get too big to where the quality suffers for the sake of quantity, like most shoemakers do. Keep up the great work.

Great site great shoes great shopping

2024-09-26

The experience was quite frictionless and fun. I looked through the exclusive offers but none in my size. However I found a great pair and ordered them brand new style and looking forward to their arrival.

I have enjoyed the pair I bought a year ago and have worn them out!

Hoping these will be just as good.

On - Best Shoes Ever!

2024-09-26

this app are the only athletic shoes I wear. I average over 40 miles of walking a week and began my journey with the Cloudswift which is a fantastic shoe. I am also a Cloudmonster fan especially during my 10 mile walk. My shins, knees and hips are happy campers.

Great options

2024-09-26

Best shoes and love the option of last seasons. So you can try them all without having to spend a lot. Thank you for having that option

LOVE THESE SHOES!!

2024-09-26

I’ve had several back surgeries & I stand this app my feet at work. I’ve been searching for some shoes that will help with my back. These truly fits my needs. I like the ones with lots of cushion & they’re lots of bright colors to choose from. I just ordered my 5th pair!!

Best

2024-09-26

This company is honestly the best their shoes are top notch and I tell everyone about them. They are so comfortable and cute I won’t ever buy anything else again!! Thank you guys so much (:

Warranty replacements

2024-09-26

I am so extremely pleased with the process that this app has for their products. The process was fast and friendlier than any other company that I have ever experienced in the past. The whole experience made me believe that I had finally found a company that gets customer service and is behind their products. Thanks again. Steve

Customer service

2024-09-26

I just want to express appreciation for the excellent customer support I received from this app CLOUD! I have several pairs of this app CLOUDS and I love them all. One of my favorite pairs got a rip, and this app CLOUD replaced them. That type of customer support is not always the case with other companies and I will continue to be a big proponent for this company telling people not only how great the shoes are, but the great company that sells them.

Love ON and the app

2024-09-26

On loaded fast and was easy to use! Beautiful pictures and detailed explanation of products! Able to use PayPal for a swift checkout process! Win! Win!

Need an all black option for every style plz…

2024-09-26

I know everyone likes colored soles now…. But I would love it if they made an all black option for everything style shoe. 🙏🏼 please

Love the app!!

2024-09-26

On is so easy to use it’s incredible. It even easier to use than the website. I will continue to buy seamlessly through On . Love it!

Love the navigation from within the app!

2024-09-26

I really like how easy it is to navigate exactly to what you’re looking for within On .

You can also use the filters to get down to exactly what you’re looking for.

When your favorite items are sold out, you can easily request a notification to be sent to you once it’s back in stock.

Easy to use & efficient!

2024-09-26

Finally!! I love this app product and it’s been a long time waiting for an app to be able to shop more seamlessly. Love the design and flow of it.

Excellent and Fast service

2024-09-26

Love the product! Love On , everything is smooth plus I always get my shoes delivered quickly. If I could choose to be a rep for a company it will you be OnCloud. My wife and I have 4 to 5 pairs each and we Love them!!! My wife has running plus her everyday. I have running, everyday and I have two pair I only wear to work. Never owned a better shoe!
Raymond Boyette

Truly amazing

2024-09-26

I was late to the Party this app clouds ☁️ have been amazing to me I just came back from a great run and this was eye opening to me usually my knees would hurt a bit the next day I’m now in a
Cloud monster just had picked up another pair I love them so much. And when I heard about this new Cloudboom Strike LS I new I had to become a new member and try to experience this. Just can’t wait for them to Drop 💯🔥🤞🫶🏻

Great company! Great app!

2024-04-20

On is very user-friendly and gives off a very sleek and modern feel! Very excited to explore the products this app this new platform.

Good experience

2024-10-12

Easy to navigate, simple layout and all the options you need to find what you want.

Great app

2024-10-12

Bought my first pair at local store and was at first hesitant because of the price and everyone has this app shoes. So I caved and got a pair and literally understood why everyone wears these. So comfortable. App makes it easier to order

The Best Shoe

2024-10-12

I have looked for a shoe for a long time. And a shoe salesman named Art who loves shoes, introduced me to oncloud, and I have buying these shoes since. Almost 2 yrs now. Thank You ART! If you have beat up feet, toes, soles, this is the shoe for you! And even if you don’t, this is a Great running and walking shoe. You’ll love them!
Thanks ONCLOUD!!

Super site

2024-10-17

Pretty easy to use. Nice pictures and descriptions of products. Kind of hard to find sale/last season items.

Awesome

2024-06-28

I love how they place multiple colors this app one shoe and they match so well. I haven't receive the shoe yet so I will update this review, but I am super happy I found On !

Easy

2024-06-28

Very easy to use friendly and organized

Cloudmonster

2024-06-28

I am a RN, working 12 hour shifts. These are the best work shoe I have ever had! This is my 3rd pair. They look really cute with jeans too!

The best shoes

2024-06-28

I would never wear any other snickers again in my life, the comfort and style are unique.

Easy to use

2024-07-19

Love the shoes… obviously, and On is slick and easy to use. The AI feature is pretty cool too. Makes it easy to find the right shoe for the right use.

Best Brand ever

2024-07-19

This brand is very comfortable, unique, and beautiful.
They try to help you when you have any issue. Miami Design District store, the staff , they are incredible!!!. Conclusion: I fall in love with this Brand…….this app❤️

On

2024-06-23

Very easy to use and the products from here are ALL AMAZING! They are the best shoes I have ever had.

Happy

2024-04-27

Great shoes. They’re helpful for the neuropathy issues I have with my feet.

Love this app!!!

2024-04-27

Easy to use, great deals, what’s not to love?

Cloud 5

2024-05-02

Love it !

I love it

2024-06-08

Super easy to use. Super easy to navigate. Well done.

Great App

2024-06-08

Pretty sleek app … Very smooth browsing, simple and efficient design

Convenient

2024-08-12

App is simple to use which makes my shopping experience 👍🏻

Love the items…. But

2024-08-08

Wish there were colors to choose from



Is On Safe? 🤗🙏


Yes. On: Shop Shoes & Apparel is very safe to use. This is based on our NLP (Natural language processing) analysis of over 10,371 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for On Is 62.0/100.


Is On Legit? 💯


Yes. On: Shop Shoes & Apparel is a totally legit app. This conclusion was arrived at by running over 10,371 On: Shop Shoes & Apparel User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for On Is 100/100..


Is On: Shop Shoes & Apparel not working? 🚨


On: Shop Shoes & Apparel works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with On: Shop Shoes & Apparel? Post a Review




Features

With your account, you'll be the first to know about fresh colors and the latest fits – plus, exclusive access to promotions and new launches.

Well, speed is our thing, right? You’ll also have access to exclusive promotions and limited edition products.

With your preferences and info securely stored, checkout is a breeze (much like our lightweight running gear).

Plus, it’s a seamless shopping experience from start to finish.

The On app is here to help you customize your shopping experience.

Our app helps you shop shoes, apparel and accessories from anywhere.

Shop key pieces from previous seasons.

You can easily track or manage your orders, all in one place.

To make it more tailored to your interests and needs.

It'll even make suggestions based on what you love.

Ignite your spirit through movement.

Be on the inside track.

To make it more personal.

And quick.

  Customer Service/Support