Contact JLab Support
Company Name: JLab Audio
About: Compatible Models:
JBuds Air Pro
JBuds Air Pro ANC
JBuds Air ANC (Gen 2)
JBuds
Air Sport (Gen 3)
JBuds Mini
Work Buds
Epic Air ANC (Gen 2)
Epic Air Sport ANC
(Gen 2)
GO Work (Gen 2)
The new and improved JLab app offers complete
customization for all JLab App compatible models. Adjust Noise Control settings,
Be Aware, touch controls, safe listening levels, and sound to your personal
preference – or use the presets for JLab .
JLab Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with JLab. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact JLab. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit JLab Website
Privacy Policy: https://intl.jlab.com/pages/terms-and-conditions
Developer: JLab Audio
Read 3 Customer Service Reviews 😭😔💔
Terribly disfunctional app
by Greyishbird
I have Jlab earbuds and wanted to tweak the audio. The app has no option to recognize my earbuds, they are already connected and won’t recognize them and the only thing that works is the shop so they can sell you more earbuds. They made sure the store front worked but absolutely no basic functionality for what would be helpful for the product you already gave them money for. Wouldn’t recommend this product at all and this is the icing on the cake.
Junk
by CBP0229
Pure junk… plain and simple.
Fraudulent Practices
by DrewBP
Continuing to sell your products without fixing your apps is just downright fraudulent. How can a company of this size create not one, but TWO apps that don’t work with the hardware they’ve developed? You know there are literally thousands of coders and programmers available in the job market to help you with these exact issues, right? Quite frankly I’m a little upset with Apple for allowing such unfinished, inoperable dreck to take up space in their store. JLab buds are fine, but don’t advertise them as a “pErSoNaLiZeD aUdIo ExPeRiEnCe” if the personalization software DOESN’T WORK
Have a Problem with JLab? Report Issue
Why should I report an Issue with JLab?
- Pulling issues faced by users like you is a good way to draw attention of JLab to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a JLab customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using JLab.
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