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Listed below are our top recommendations on how to get in contact with SiriusXM-Music, Comedy, Sports. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact SiriusXM-Music, Comedy, Sports. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of SIRIUS XM Radio Inc
Get Pricing Info for Sirius XM Radio
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What’s the point of having a download feature if I still need a connection?? I’ve downloaded on-demand episodes, and they played back fine, until I lost my cell/WiFi signal (my commute includes areas w slow to no connection for stretches). So to me this means that the app is not accessing whatever file is downloaded locally to the phone, and I’m using data to access something I supposedly downloaded to use later. Downloads in previous versions were buggy (also looked for data connection), but I eventually was able to get to episodes already downloaded. Please fix this!!! Update: so the top complaint (landscape on iPad) is fixed, but downloads still don’t work. Yes the downloads complete (didn’t have that issue previously), but you CAN’T ACCESS the “downloaded” files. I get the spinning icon over the play button when selected from the downloads folder (buried in the settings area as ppl have complained about before) and essentially freeze the app. Who do I have to call to get reimbursed for all the data I’m burning through since I can’t download over WiFi to then listen later???
I have MANY apps on my phone and this one has to be one of the most unreliable. Too many issues to list here but the top two that make me crazy are #1 It stops working randomly mid shows, doesn't matter if its while listening to an on demand episode, a download or live. The app would go into a never ending loading state or just crash completely. #2 the most annoying and dangerous bug is when the app randomly starts playing in my pocket at the worst times. I listen to some XL rated shows with adult language and these shows that i haven't listened to for a few hours or sometimes haven't listened to that day at all will just start playing, full volume, in my pocket. The app is not running so i cant even kill it, i have to frantically turn the volume down then go into my control center and pause it. Its gotten to the point where if i’m going into certain places i have to turn my volume all the way down because i cant trust the app to not start playing, or i need to make sure the last thing i listen to is “safe”....Also when my phone connects to the bluetooth in my vehicles it just starts playing if i want it to or not, again the app isn't even running. Its ridiculous.....
I use this app all the time and I’m really frustrated by some of the changes in the update. It’s fine for listening to music but I also love the Radio Classics channel and the update is horrible for that. You used to be able to see the past few hours of individual shows, as well as the upcoming few hours of individual shows. Now all it shows is the past 45 minutes or so and the title of the hours long “Radio Classics” or “ When Radio Was” but not the individual programs being broadcast. And shows what commercials are played during that 45 minutes. Who would care about that?! It also used to let you choose individual programs as favorites to star ( The Jack Benny Program or Suspense, for example). Now the only options appear to be the 2 Radio Classics or When Radio Was shows ( which consist of several hours of individual programs that seem to be impossible to see within the app now). Why would an update provide fewer features than the old version ? Very frustrating. Please fix.
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