JLab app not working? crashes or has problems?

JLab Status


I have a problem with JLab

Are you having issues? Select the issue you are having below and provide feedback to JLab.




Have a Problem with JLab? Report Issue




Common JLab Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot JLab app on iOS and Android devices. Solve all JLab app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. JLab iPhone Issues and Solutions

  2. JLab Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at JLab Audio, developers of JLab.




About this app

Use the this app App to test and set your own equalizer settings by adjusting Bass (200, 280, 400 Hz levels), Mid-Range (550, 770, 1000, 2000 Hz levels) and Treble (4000, 8000, 16000 Hz levels). this app products come with controls in each earbud that control anything from volume, track changes, play/pause and more.  Adjust Noise Control settings, Be Aware, touch controls, safe listening levels, and sound to your personal preference – or use the presets for this app Signature, Balanced, or Bass Boost.  Fine tune your sound by adjusting the equalizer settings. this app products come set with three default settings - called Custom EQ3 Sound, which features this app Signature, Balanced and Bass Boost and a 4th option 'Custom'.  Use the this app App to increase or decrease the amount of outside noise you let in by adjusting your Be Aware settings.  With the new this app App, you'll be able to increase the active noise canceling from off all the way to max ANC, (on your ANC compatible earbuds) while in the earbuds themselves you can only select on or off. Bring the outside in.  If you'd like to switch the settings, you can customize your controls further via JLab .  The new and improved this app app offers complete customization for all this app App compatible models.  All future this app models will now support Safe Hearing.  Plus, get software updates for your product right when they’re available.  Switch between the default output, 95 dB, or 85 dB for a safe listening experience.