Contact JLab Sound Support
Company Name: JLab Audio
About: JLab Audio is an award-winning designer of personal audio including Bluetooth earbuds.
Headquarters: Carlsbad, California, United States.
JLab Sound Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with JLab Sound. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact JLab Sound. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of JLab Audio
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Get Pricing Info for Jlab AudioContact Jlab Audio! Or Contact Support
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Read 5 Customer Service Reviews 😭😔💔
To whom it may consern. I have just bought a pair of Jlab epic air sport and the app for customize the sound is not working! Fix the problem or i will deliver the phones back to shop! I now see that most of yours complains is problems with your app?
To whom it may consern. I have just bought a pair of Jlab epic air sport and the app for customize the sound is not working! Fix the problem or i will deliver the phones back to shop! I now see that most of yours complains is problems with your app?
Please connect device in setting
by Trevlew
I just downloaded this app, and I can’t even start to try to use it because every time I do, it says to “please connect device in setting.” The app has access to my Bluetooth, the earbuds are connected to my phone and working fine. There’s no reason for this besides a problem from the developers. I’ve seen a bunch of other people say the same thing, and yet nothing has been done to fix this. I followed the instructions listed to try to fix the issue and it did absolutely nothing.
Unfortunately does not work.
by Adding Stuff
Seriously, pretty much every other wireless earbud apps work, but this one doesn’t. I have my earbuds connected to bluetooth, and thus I tried to connect them to the app… only to find that I “need to connect them in setting”. I looked through every button in the app, and only found a zip file, which I decided not to install. Thus, I couldn’t even be able to connect my earbuds to the app. Seriously, if you’re gonna make an app for these earbuds, at least have it work.
Unable to update firmware
by Dhyfcjjgd
Receive notice that “download FW Fail, check internet connection and url is correct “ Every time I attempt to update.
Have verified good internet connection. Do not know how to verify url is correct.
Do not waste your money. Ear buds are ok. Nice features for price point. But if you cannot unlock the features without a current firmware update, the features do not actually exist.
App is complete garbage. Would give zero stars if it was an option.
Have a Problem with JLab Sound? Report Issue
Why should I report an Issue with JLab Sound?
- Pulling issues faced by users like you is a good way to draw attention of JLab Sound to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a JLab Sound customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using JLab Sound.
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